Karen Holtge

Still waiting for my refund on the flight you cancelled. Where is it? Have had lots of different stories from Customer Services.... it is sent to my card, it is sent to booking.com.

Which is it? Cannot be both. If sent to booking.com, you need to get it back, because I paid this amount to INDIGO. INDIGO have to refund it,. Nothing to do with Booking.com.

The refund is not in my account. Refund it now and stop stealing. I see lots of reviews about the difficulty in getting refunds. This amounts to a pattern and is fraudulent.

Warning to anyone considering flying with them, ... check the reviews. They are atrocious to deal with and thieves and liars.

Still waiting for my refund on the flight that was cancelled.

Sold me a flight, took money to reserve a seat. Cancelled the flight 24 hours later and now won't give me back my money. I suspect this is a deliberate scam and will be reporting them to trading standards for fraud unless the refund is processed immediately.

Still waiting for my refund on the flight that you changed the times on.

I have written 5 times about the amount I paid to INDIGO and 5 times they have said go to booking.com. I did not pay booking.com. Why are they so stupid. I have phoned them. They still cannot understand. It is a whole new level of stupid that I have never encountered before. Truly shocked and will never use this airline again. They routinely sell flights that they then cancel, causing almighty stress trying to get a refund back. Steer clear. There is a reason the rating is so low.

Still waiting for my refund after they changed my flight less than 24 hours after selling it to me. They have had the refund from the airline over two weeks ago. No acknowledgement to me and no way to contact them and speak to them about it. Horrid organisation and I will report them to trading standards and get my refund from my credit card company. I will continue to post on here to warn others.

I booked a flight with them and within 24 hours they changed the flight times. I was given the option to cancel, which I did. The airline has given booking.com back their money from the cancelled flight two weeks ago. Booking.com refuse to send the money to me and there is no way to contact them, other than the liars on the chat that are useless. People save yourself the stress and wasted time that results from dealing with thieves, and use another platform. Even if it is a few pounds more. Dealing with these crooks is not worth it. I WILL KEEP POSTING ON HERE EVERY DAY UNTIL THEY GIVVE ME BACK MY MONEY, TO WARN OTHERS.

They take your money for flights and within 24 hours change the timing of the flight. They then refuse to refund you. You cannot speak to anyone to sort it out and I will have to claim it back from my credit card company. Never using this company again if there is a choice. It's a total mess.

I booked a flight with you, which you subsequently changed the times on. I therefore had to cancel it. WHERE IS MY REFUND. I have no way of contacting you. If you do not refund me in the next 48 hours I will apply to my credit card company for a refund. There is no way to contact these crooks when things go wrong. They are a nightmare. They seem to have cornered the market so vvery difficult to book elsewhere.

I have used Free Agent for years for my limited company, without any issues. Am now using it for MTD and honestly cannot recommend it enough. The support is brilliant and as usual the software works brilliantly. The new extra feature of the property drop down allows you to see how profitable each property is, which is invaluable when deciding to downsize and decide which should be sold.

Shambolic operation run by chatbots. Returned my parcel to sender which was time critical, despite me giving very clear instructions that it was needed today. This is what happens when firms use AI. Utterly unusable.

Do not use vinted. Thank goodness I only listed a couple of items. They blocked my account with no explanation given and will not review it. There are other well known platforms out there ie E Bxx. Much easier to use. This seems to be run entirely by AI and it is completely nonsensical.

My first attempt at using Vinted has been horrendous. Will stick to the other well known platform for selling. I listed one item, and they shut my account down. They messaged me saying I was a scam, but then kept putting this pop up over the message so I could not read it to reply. So now I have an item listed that I cannot delist, cannot contact them. Most rubbish platform I have ever used.

Still waiting for a refund. I don't think they will give it to me, so I am going to start the chargeback with my credit card company. They send you cheap stuff that is not even as good as Temu quality and then when you want to return it tell you their UK warehouse is shut so you have to pay the postage to china. Do not touch this with a bargepole. Any good reviews I suspect are written by them. Total rubbish and then they won't give your money back.

Just went online to very quickly book a ticket and got to the checkout and the stupid app froze and would not let me buy a ticket. Utter rubbish.

Everyone at Legal For Landlords is so helpful. As a landlord, they are great to have on your side. Thanks Jen for the help on the references and Amelia on the small claims case.

over six weeks and still waiting for my refund. i think they are giving a fake address in china and claiming they did not receive the parcel. I will claim back from my credit card company

They have taken my money for a really poor quality item, which of course I have returned and they are now refusing to refund my money and have disappeared. Please do not get trapped by this company. They will waste your time having to go to your credit card company to get your money back. They are criminals.

Please do not order from this company. They are selling trash and do not disclose that returns are to China. Seriously, the quality is far worse than Tem u and when you try to get a refund they become very difficult. Ordered a trenchcoat and the quality of the material was similar to a shirt. Do not waste your money. I now have to start the chargeback process with the credit card company

This is a scam. Still refusing to refund unless I pay to ship to China. The quality of the garment is worse than Shien. There are unfinished edges.