Karen Holtge

White stuff have some great winter dresses. Really happy with my purchase and the ladies in the store are really helpful.

I paid £247 to unblock a drain on the understanding that this work was guaranteed for 3 months as per their website. I was told on the day that as it was a rental, it would be guaranteed for 28 days. When I got the invoice, which I had to ring twice for, it said it was not guaranteed at all. Be wary when using this firm as they are not upfront about what you are paying for.

Hi Roxanne,

The problem is not the engineer. It is the booking process. When I phoned Dyno Rod I should have been made aware of what was being provided. I was under the impression that it was to clear a drain. It turns out it was just a one time unblock and to get it going again on the day with no guarantee. For the money paid that is a total ripoff.

Efficient and well priced service . Thankyou. Would use again.

Have placed an order over a week ago and received a confirmation, then absolutely nothing. You cannot get through on the phone, the live chat is not there. It is hopeless. Used to be so good. I have been a customer for over ten years, but if they do not fix their website will take my business elsewhere.

I have been trying to arrange a key for almost a week and have been given incorrect information. I was also told they were 24 hours and there is no one on the chat. All round rubbish service. Should not take days to pay and order a simple key. We are also paying penalty rates for staff that work unsociable hours. What is the point of it if there is no one there to answer. It certainly explains why the service charges are extortionate. Should be investigated.

Hugely overpriced for what it is, and when you have a query, there is no customer service at all.

I have repeatedly asked Wise to delete my details from their system. They let me down on a transfer and they are continually hacked as I get strange emails pretending to be from them. I feel very vulnerable knowing my data is in their possession. I have asked them on three occasions to delete my data, but they ignore my requests. This is a company the shows no care when dealing with your data. Please think twice before handing over your financial data to them. Google online to see the data breaches they have had.


UPDATE I am no longer your customer due to poor service. ie renegging on a FX trade despite my account having funds. Please deactivate my account and delete all of my information as per my previous requests. I have no faith in your ability to keep my data confidential due to the numerous phishing emails received,
purporting to be from Wise. I have now raised a formal complaint with the ICO.

Really good service. Will go here for all of my EPCs.

I made one phone call and everything else was arranged by Propcert. The report just landed in my email box. Thank you.

This firm is brilliant. Katie also gave me some advice to deal with other personal guarantees I have given. Excellent value for money. Would definitely use again.

I am actually in shock. This company, have taken it on themselves to reinterpret my lease to their advantage so that they can charge me a £150 fee for a notification. I have already paid for the notification. I have made the notification, singular, and paid the fee for this notification. End of, nothing more to pay.

Great service again. Turned up when booked, and report was issued promptly. Thank you

The ombudsman ignored evidence submitted and sided with British Gas, which British Gas said they would. Not impartial and there is no one holding energy companies accountable and they know it. This is very alarming.

They have asked me to leave a review. My opinion has not changed, in fact it is worse. I told them of their shortcomings… ie admitting they ignored evidence submitted, and they have done nothing to correct this. There is no regulator overseeing energy companies. The ombudsman is as useful as a chocolate teapot and a complete waste of time, adding more misery to those dealing with thugs of energy companies.

UPDATE
The response below is exactly what I would expect. Just lip service and nothing gets done to stop these energy companies behaving in an unacceptable way. You are enabling them to ruin lives. Have a look at the groups on Facebook and you will see what damage they are doing to the mental health, stress levels and lives of their customers. They are completely unaccountable and they know it. This is unacceptable and something needs to be done. I thought I could rely on the Ombudsman but this experience has shown me they are useless. I have been in touch with the agent and it is unacceptable. She should do her job properly and not ignore evidence.

I can always rely on Landlord Certificates to service the boiler and provide the safety certificate. Have been using them for years with no complaints. Everyone on reception is very helpful and knowledgeable too. Thank you.

Was in absolute agony and constant pain with knee osteoarthritis, but was very quickly able to get an appointment and injection which has taken the pain away. Thank you

This used to be good, but is now a shambles. You told me how much to transfer, which I did, then failed my transaction saying there is not enough money in my account. Well you have now lost a client. I am taking my money back and never using this unreliable and absolutely useless service. There is no support. Countless reviews of people being hacked. To save 10 quid it is not worth the poor service. This used to be brilliant and easy to use and now it is an absolute shambles.

British Gas arrogantly said the Ombudsman would agree with them…. and guess what they did. Useless organisation and completely biased. Consumers have absolutely no protection . British Gas damaged my credit rating for a previous occupier‘s bill and harassed me with debt collectors, wasted days of my phone and had to issue in excess of 12 bills to get my account correct, and the Ombudsman thinks that is ok. Absolute fraud.

Absolute vile disgusting organisation. Have ruined my credit rating for a previous occupier‘s bill. Never ever use this supplier.

The DPS acknowledged there were rent arrears owed to me (the landlord) and instead decided to pay the rent arrears to the tenant.