Rob

Placed a bet on the final of the world cup, It was called a match bet so wanted to confirm that regardless of 90 mins extra time, or penalties it would pay out. Spain won and the bet was listed as a loss as they claim it was only for 90 mins. I have two chat transcripts confirming the bet covered the entire game. I raised this on the chat and was rudely told this was the decision and now the chat no longer works. Dont want to pay out even when i have proof from their own team as to the terms of the bet. Steer clear and use reputable companies.

Bought a pram from them a number of years ago and outside the warranty period the frame snapped. They helped to get me a replacement frame for free as goodwill, and after i got fat fingered in replacing the fabric and snapped a fixing helped get me a new base plate too. Couldn't recommend them highly enough Namely Liran who kept me updated all the way through.

Great service, Crawley and Horsham team will be the only place will go to again. Couldn't do enough for me

Matt and the team in the Horsham/Crawley branch have been great, will certainly be back (hopefully not too soon though!). Fitted me in last minute for a wheel repair

Easy Car rental in spain. Car is fully covered with no excess and the cars are very good overall. Easy pick up and drop off too

Brilliant service as always with this garage. Arrived for MOT and car was completed within the time advised. Team have never let me down

Bought a plate from them a little over 2 years ago that developed a fault. Ordered a new plate and even though it was outside the guarantee they offered me a discount. The replacement plate was damaged in transit and this was rectified immediately with a new plate the next day. Great customer service. The free addition of the fixings is a nice touch too

Usually great store, but delivery was so poor. Attempted delivery to wrong address, contacted and resend attempted, this time failed delivery without an attempt, and a further 3rd time. I requested a different courier and then was told they couldnt do this so after a lot of frustration and 2 weeks waiting had no other option but a refund

Delivered a Samsung washing machine great updates, kept informed all the way to an hour before and friendly and proffesional team

Hired a Polestar 2 from Gatwick to attend a funeral. Initially the car was fine but found on the motorway on the way home that the car had vibrations in the wheel and through the floor. Took it back to Gatwick and as a result was told they would swap the car. The staff were great and I couldn't fault them. However due to me having to return the car for the swap the car had 44% Battery. They told me not to worry there wouldnt be any issue. I then get charged a recharge fee, when advised that it was fine. Customer service is non existant, try to call their number and it directs you to the website, try on the chat and they make you email. Joke of a company

Great seller, quick and as described

Brilliant experience beginning to end will never go anywhere else. Given advice on a tyre and attempted to help find a tyre when I couldn't source it anywhere.

Ordered a tyre to be fitted at a garage, when arrived found the tyre could be repaired so didn't need replacing. It is impossible to contact Etyres in a timely manner to discuss the return/refund. Chat function doesn't work no phone number to call. Raise a ticket for no response. I have paid for a tyre I don't have and no way to talk to someone.

Friendly team, on time, proffesional. Called ahead and confirmed timescales

Initially had a good experience have a wine cooler that wasn't cooling properly. I was put in contact with a company that identified it needed regassing and that they couldnt do it. NAC called me back advising they had another company. The second company (WRA - We Repair Appliances) Were nothing short of cowboys. The engineer turned up looking thoroughly unprofessional and was more interested in taking payment than at the appliance. I was informed that it indeed needed regassing and that he didnt have the gas but it would be ordered to return in a few days. A week later they closed the call with no follow up. When I contacted them I was told the report to them was the appliance was unrepairable. If I hadnt called I'd still be waiting for a return repair that would never come. I basically feel like I've been lied to in my home and scammed. Upon complaining to WRA was told it was T&C's. Reported this to NAC, who told me a supervisor/manager would call me and yet to receive any contact. BEWARE my experience just felt like a complete scam.

SCAM ARTISTS - sent an engineer to repair a wine fridge that wasn't cooling properly. Took a picture of the label to order the gas required and would be in contact in a few days for the repair and to leave it switched off. Call them for an update to hear the engineer reported the appliance is unrepairable. Was lied to in my own home. Stay away from them

TNT delivered my Daughter's Passport in time for us to fly. I had to keep an eye on the tracker and rebook the delivery date for the one we needed and it was delivered at 16.45. Reason for 4 stars was the help both from staff on the main number and the Crawley Depot who were very helpful

One of the best experiences at Alicante of any car hire I've had in years. I went premium and was worth it for piece of mind. Car was clean, no upsell attempt and return was as easy as handing back the key. Refund of fuel returned within a day. The baby car seat was a bit of a letdown but did the job.

To echo the reviews my partner's car PCP is going to end next week. After 2 weeks of attempting to contact VWFS have had no reply. My partner is a key worker depending on her car for work. We never intended to keep the car and don't have the finances currently to buy the car outright, we always planned to exchange the car. Given the current situation they just don't care

Certain companies are using the current situation to take advantage of people in vulnerable positions. Nothing short of disgraceful.

What a great experience. The pack came in the post quickly and the next day they had processed my phone and confirmed payment. Slight issue with method of payment through PayPal which they rectified immediately by processing bank transfer instead. Cannot recommend highly enough will use in future