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Renewed contract following a pleasant conversation with Niharika. Latest price seems fair compared with other broadband providers in my area. Bugbear remains that, whilst other companies state forthcoming in-contract price rises in advance, Gigaclear is vague.

Competitive price. Pleasant and helpful on phone. Full waste parts included with sink

2nd purchase

Fair prices; well packaged; no issues.

Incorrect item replaced quickly

Wrong tap cartridge dispatched due to labelling error somewhere in supply chain. No quibble when this was pointed out; correct part sent out same day. Pleasant company to deal with. Seemed competitive on price. Prompt delivery.

Prompt 'free' dispatch and delivery of Kompefix. Expensive stuff is rolled plastic spacer.

Beware. 16% price rise notified, which will take place less than 6 months into new (discounted) contract. "£19/month," still advertised, isn't for long (and likely planned this way).

Edit. Thank you for your speedy response. It has indeed caused "concern." The rise is actually 18% with phone so we are considering going back to Openreach's fibre. On "striving to be transparent:" how much will your price rise throughout the rest of the contract?

Raj was clear, polite, respectful (addressed me as Mister without being asked) and efficient in processing the transfer of my old number to Lebara.

Excellent price for 5 Wylex miniature RCBOs with delivery included. Prompt dispatch; received in unopened OEM individual packaging; installed successfully.

Let down on this occasion by DPD driver not ringing bell, not waiting & being seen to drive off without neighbour attempt. Had to trek to post office to collect (then received repeated redundant reminders about 'uncollected parcel' in following days). C4E didn't take telephone complaint about failed delivery seriously, refused to take it up with their 𝘥𝘦𝘭𝘪𝘷𝘦𝘳𝘺 𝘱𝘢𝘳𝘵𝘯𝘦𝘳 & seemed unreasonably to suggest that customer had selected the 𝘥𝘦𝘭𝘪𝘷𝘦𝘳 𝘵𝘰 𝘱𝘰𝘴𝘵 𝘰𝘧𝘧𝘪𝘤𝘦 option that was showing on their system. Pls take care wording any response.

Treat with a barrowload of salt the unverified positive reviews on this site. Check out the date of the last verified positive experience on Reviews.IO. Paypal is apparently being awkward with my credit card company; do you think they won't be over future refunds due from this outfit?

The Directors of Anglian Garden & Building Ltd - the company trading as Paving Superstore (& with a separate, viewable profile on Trustpilot) - have failed to file any accounts covering beyond Sep 2021.

Paving Superstore Ltd was established by the same Directors and incorporated in 2016. It was dormant & thus not trading up until October 2022 (I suspect their next accounts to be filed later this year will cover a dormant period too) but has been quite active over administrative detail recently.

For Trustpilot: you have already verified my experience & can check out this information at Companies House for free. I anticipate Paving Superstore quickly flagging as 'harmful or illegal' the truth behind its spin of "logistical issues" & "a new and dynamic company."

Edit: I acknowledge your family's response. You are presumptuous in assuming my understanding and do not have it in a similar way that I - & apparently others - don't have your apology for duplicity in continuing to solicit and take orders whilst staring at the clear writing on your walls.

A glib reference to the voluntary chargeback arrangements that will not be successful for some, and previous ones to mere "inconvenience," simply add insult to injury. I wish that I could wish you well with your paper "transition" but note that your website 'transitioned' seamlessly some time ago.

Very competitive on the switch fuse I needed and shipping. Speedy delivery. Will probably use for full downlight order.

I don't give excoriating reviews lightly, but given the clear evidence that this Company deliberately sold goods in bad faith I shall do so to warn other potential customers.

Sales staff undoubtedly knew that longstanding, euphemistic "logistical issues" (which are evidenced in replies to many previous reviews going back to June & earlier) meant they would not deliver goods within the "maximum of 30 days" (their Ts&Cs), if at all - despite confirmed separately as being in stock & available from the Supplier - yet they quoted positively & entered into a contract regardless. The very same flagstones that Paving Superstore could & should have transported from the Supplier, yet unfathomably did not, had to be bought from another company; & they were then delivered very promptly.

Unsurprisingly, reading the plethora of bad reviews now available on this site, Paving Superstore has failed to refund the original payment & knowingly misled in predicting its timescale & success. Not that emails are being responded to now, should the Director or an employee post a response below then I predict that it will tediously attempt to apportion blame for this on a third party.

Edit. I see that the Company has "flagged this for harmful content". I contrast the time it spends on this site with its lack of determination to refund those customers that it has let down and whose money it is probably using to survive. I note that there has been no positive review by a verified buyer on reviews.io - the site that the Company uses - for at least 5 months. Contrast this with the consistently !!! and :))) -laden, unverified, positive reviews that have appeared recently on Trustpilot.

Edit 2. I have been asked by Trustpilot to provide my personal details to forward to Paving Superstore... {}

I ask that Trustpilot instead concentrates on continuing to investigate the suspicious positive reviews.

Of the batch of 3 that appeared with immaculate photos - including one 'Joseph Merrick' (the Elephant Man but without facial deformity) - and reviews in speech marks, one remains (only 3 stars but hey, presumably it's better than the 2.3 average): Rabia Bala Opsori's, 4 Nov, with its trademark !!!, :))) and 0 instead of o. In the same vein are those by DM Trade Center of Togo/Canada (really?) and umelectricelectronics, both 3 Oct.

Kevin Thurston, 16 Aug, is suspicious. His Green Jellyfish review reads like advertisers' spin or a CV on LinkedIn. What "service" of Paving Superstore does he recommend? They sell paving and sheds.

Callum C - 20 Jul - does Paving Superstore have a US outlet?

Amy M, 11 July, I wouldn't be surprised if that's the same Amy who took my order & was said to be responsible for arranging transport. Funny how a similar positive review appeared from a Gwen on the same day.

Edit 3. I have been reminded by Trustpilot to "Provide Paving Superstore with more information [ie personal contact details] This will help them write a more useful reply to you. It'll also help them verify that you’ve had a genuine experience with their business" otherwise, coercively, my review "may be taken down".

This is the 'genuine experience': the incompetent & disingenuous (I'm being charitable in not using 'conning') Company still has almost £2000 of mine, failing to refund over 6 weeks after announcing it would. This is not mere "inconvenience"; it is a horrible experience and a legal matter, as appears to be the case with other customers.

{} A Company that appears not to have the confidence to invite Trustpilot reviews from dissatisfied customers or even satisfied customers, should any recent ones genuinely exist. A Company that does not respond to emails & has not responded to the review of my verifiable experience. A Company that appears, outside the review process, to have convinced/coerced another reviewer into backtracking from 1 star to 5 stars. {}

Edit 4: Verified experience with submission of redacted receipt as requested by an individual at Trustpilot.

Edit 5: Have a look at Companies House at the accounts of the Company trading as Paving Superstore (Anglian Garden & Building). The last published ones are not great & they coincidentally extended the accounting period earlier this year so no recent statement. Not a good sign & probably supports the claims of deliberate 'scamming'.

Their unsolicited spam emails are repeatedly blocked then they come up with a new sender ID each time. Perhaps they have hacked this site to get email addresses. Pure harassment that will never result in their game succeeding. I imagine that the two one-time 5* reviewers on 7 Sept 2022 have a vested financial interest. Every bad wish to the peeps at peoople.app

Very happy indeed. We replaced our Tempur mattress with a Nectar Premier kingsize in Aug 2022, principally for temperature regulation and comfort. Read reviews of it, and other manufacturers' options, then purchased in sale; delivered on time. Minimal smell when opened. Very comfortable - summer and autumn. Great price; quick TopCashpack payout.

Competitive on price and items in stock. Base rims of both sealant tubes damaged all round so had to adjust with pliers to allow gun plunger to fit.

Always reachable by telephone to answer queries when many suppliers are not. Friendly and very helpful staff. Online order acknowledged immediately, then email with scheduled delivery date received within 10 mins. More accurate delivery slot happily given by phone on day. Pleasant delivery driver. Missing items (delayed from another branch) delivered separately same day with no fuss.

Bought 2 pieces of the same carpet at Colchester store for collection the following month, each to be folded. Sales asst. said he would remove total length required from roll and set aside that day to be cut at collection. Receipt recorded lengths of both pieces. Phoned up the week of collection, reiterated cutting and folding to be done and was told sales asst would be in the following day.

Turned up to collect and original sales rep was not working. I was told that the warehouse peep probably wouldn't cut my piece, sales rep shouldn't have agreed sale of 2 separate pieces (an utterly ridiculous claim), and that they were having lots of problems with him. My purchase could not be found and had not actually been removed from the massive roll, which was now labelled as sold in entirety. Fortunately that was ignored but warehouse peep still said he would only cut the full length off as that was the total on the receipt, which he thrust at my face (receiving an admonishment from me for doing so). After further huffing and puffing from them, including the front-of-house rep saying the sales asst used to work in the warehouse so thought he knew it all, and my refusal to accept their internal squabbles as relevant to my contract with Carpetright, they relented, but the atmosphere was awful.

Update - Received a polite and very apologetic phone call from the original sales rep as customer services had contacted the store as promised below.
An aside to my main issue, apparently my purchase had been set aside but was not found in the cursory look when I turned up. Additionally, service was very good when I made the original purchase.

Used for years. Responses are spot on

Good value, good communication (after initial prompt) during long wait for supplier

No problem. Items work.

stainless steel fine