Di Vapor Reviews 24,536

Chatted on line. Supplied details of 10 year old valve no longer available. Were able to recommend replacement. Placed order was delivered tracked within three days. Assured by the fact I could return... See more

Their web-site is probably the most informative I've come across, meaning you can be sure you're getting what you want: no 'order and hope it's okay'. Customer service was quick and helpful when a... See more

Always helpful, this is the second time I've had reason to do business with DI Vapor, both times the components and service have been 1st class. I wouldn't go anywhere else and would be happy to recom... See more

Great service, There was an error with part of my order, however this was resolved very quickly and the correct parts arrived quickly. Customer service was great throughout. Would definitely recomme... See more

Had a problem with an item, delivered with damage. The customer service from Di Vapor was exceptional. Above and beyond to resolve the issue and my customer was extremely happy with zero delays becaus... See more

Very rare that I bother to leave a review but feel compelled by the service I've received by Di Vapor. Shower broke on Thursday last week, by the time I took apart the cartridge, worked out what I n... See more

I've used Di Vapor a few times. Their part identifier is easy to use and despite me giving them minimal information at times (no manufacturer details etc) they always seem to identify the right part... See more

I have been able to repair two showers recently thanks to clear photos on the website which meant I was able to find the exact parts I needed. Both showers working well saving me lots of money by avoi... See more

They used a photo of the part (in place) to attempt to identify the replacement. It turned out to be wrong once I pulled the old one out. The return of the incorrect one was easy and fast. They ident... See more

Managed to identify part needed from a few measurements and photo, Part delivered within 2 days. Fitted without any problems and now shower is working as it should. Communications from Di vapor very g... See more

Had item I needed in stock, easy to order and dispatched very quickly. Item is exactly has described fits perfectly. Good communication and quick delivery. Totally recommend 👍

I placed my order for a new thermostatic cartridge for the shower and it arrived the next day, brilliant! Good website, great selection and cartridge came with fitting diagram to aid with replacing th... See more

Fantastic online service for measuring shower valves etc. Really good communication, fast delivery although maybe slightly pricey. However that can't be taken away from your great service.

Very good experience. So pleased to have been able to replace cartridge in bath mixer tap rather than having to buy whole new tap. Option to return if not correct cartridge was great.

I ordered taps and a shower thermostatic cartridge with a part number I had been given. Unfortunately the cartridge did not fit and I needed to return it. I enquired about the returns process and th... See more

sent photo of thermostatic valve (which had seized after 20 years of use- did not remember the maker) and was contacted promptly with offer of exact replacement . Arrived next day. Trouble-free diy fi... See more

Very helpful prior to ordering without being 'pushy'. Good advice about the product as I wasn't even sure what it was called. Third-party parts were suggested complete with the product number to look... See more

I bought the wrong item, they refunded without problem and advised on the correct part. Swift despatch, great customer service

Great customer service Ordered wrong item. Helped me to find the correct one and swiftly refunded the incorrect one. Thank you

Excellent service from Di Vapor. Shower themostat cartridges can be difficult to source. The Di Vapor website provides a comprehensive list which includes makes of showers, photographs, key dimensio... See more

Very fast delivery quality product and so many to choose from think they cover mostly everything,saved me an the customer a massive headache changing the shower mixer bar

Product clearly identified with dimensions to enable confirmation it was the right one. Order received quickly, with no problems. Products fitted.

Took a over three weeks to get an ID of the correct part but once ordered it arrived next day, despite being sent by post.

Excellent service. I send a photo of the old tap cartridge, it was identified. Replacement part came within 24hours.

Great customer service. Unfortunately, the item ordered arrived faulty, but wasn’t an issue, call them and sorted out straight away. Replacement dispatched and arrived within a couple of days. Service... See more

Good value and speedy delivery. Ordered a complete replacement valve and thermostat for Bristan Jute twin line. Ordered on Monday lunchtime and delivered the next day, just using normal delivery o... See more

Really good company to deal with , service was outstanding and very helpful and quick to respond, plus delivery was fast and on time . Thankyou for helping us out .

The part I ordered was wrong my error. I contacted them straight away, they gave me the returns information I had 14 day money back and I sent it back the same day. The following day I had confirmatio... See more

Any concerns were promptly and sincerely resolved and therefore I have full support of Di Vapor products and customer service. I would buy again.

What was brilliant was the measurements alongside the thermostatic valves. Without the measurements between the washers I would have been lost. Well done, cheers

Very quick to respond to my request and very impressed at how quickly my items were delivered and they were exactly what I needed.. very impressed and would recommend

Excellent service. They had the part I needed at a reasonable price. Delivery was very quick. The packaging was strong and safe. Thank you!

Very helpful in identifying my valve and sorting out a suitable spare part. Price was good with very quick delivery

Great service. Ordered online, part arrived very quickly. We had to return the item as it was not needed (on plumbers advice) and return and refund was very easy and speedy.

Excellent service identifying the part I needed - saved me a lot of time - despatched quickly

Fantastic help to find a replacement valve. Good price, fast delivery. What's not to like :)

Brilliant service! Quickly identified the correct part that I needed and shipped very rapidly! Thanks folks!

Got exactly what I needed after consulting staff. delivered the next day fitted in 10 minutes and shower up and running thanks

Always a great servixe and value for money when looking for cartridges Di Vapor are my first choice to go to.

Lightning fast delivery and had the obscure thing in stock that I was looking for!

Top store! Got me a compatible Mira shower cartridge on a next day service even after I ordered after the cut-off time! Part is spot on and the shower’s stopped pouring water all the time! Thanks v... See more

Seemed to have a good range of items. Some how I ordered the wrong part and they refunded me quickly when i returned it. I will use them again when necessary.

Fast delivery with goods arriving safely. Many thanks! Les

Easy to find what you want on the website, order and then received within 2 days.

excellent service. WhatsApp contact service for enquiries is perfect, with advice given, to ensure you are buying the correct t item.

Quality product as described and delivered very promptly

Correct parts swiftly dispensed at a reasonable price.

Excellent service. Exact replacement provided at a competitive price. Helpful advice provided when contacting Customer Service. Would use again.

Always have the parts I need at competitive prices.

Been using D'V for many years, they have great knowledge & stock.