Pharmica Pharmacy Reviews 

52,098
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 5,780 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the easy and efficient ordering process, highlighting the convenience and straightforwardness of the website and consultation. Many appreciate the prompt and reliable delivery service, often receiving their orders quickly, sometimes even the next day, with good communication throughout. People also feel safe with the medications supplied, noting the careful health checks and the genuine, effective products. However, some people mentioned issues with delivery, including orders taking longer than expected or items not being delivered at all. A few other people also felt that they received incorrect products or items that were close to their expiration date.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting quick and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its reliability, efficiency, and ease... See more

Product

Users describe positive interactions with product, often highlighting that products do what they say and are... See more

Order

Consumers find the ordering process to be positive, describing it as easy, straightforward, and quick, with... See more

User experience

Customers had positive experiences with user experience, consistently describing it as easy, painless, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really easy to navigate menu & didn’t take long to join up (confirmed who I was via email address/mobile number) Product arrived within 48 hours & they kept me informed of progress. Reasonably priced... See more

Company replied

Rated 5 out of 5 stars

I require certain products for myself and my husband. This is a convenient way to order, as you can choose your delivery method and as I order in advance, we are not in a rush to receive the deliver... See more

Company replied

Rated 5 out of 5 stars

Another great experience with Pharmica, ordered one day arrived the next, you cannot get better service than that. Well packaged and the product "does what it says on the tin" and at a good price.

Company replied

Rated 5 out of 5 stars

I have been using Regaine for men for some years now and have purchased it from many retailers over that time, Pharmica Pharmacy are one of the best I have used, they are very responsible and always c... See more

Company replied


Company details

  1. #2 of 108 best companies in Pharmacy
  2. #1 of 17 best companies in Chemist
  3. #1 of 114 best companies in Online Pharmacy
  4. #1 of 36 best companies in Online Prescription Medication Vendor
  5. #5 of 274 best companies in Vitamin & Supplements Shop
  6. #1 of 71 best companies in Weight-Loss Service

About Pharmica Pharmacy

Written by the company

Pharmica is the UK's leading online pharmacy, ranked #1 on Trustpilot in the Pharmacy, Online Pharmacy, Chemist, Online Prescription Medication and Medical Supply Store categories.

We've served over 1.8 million customers and have earned over 230,000 independently verified reviews, providing free online consultations and dispensing a broad range of MHRA-approved treatments from our Central London-based pharmacy.

We use cutting-edge technology and automation to continuously innovate our services as part of our unwavering commitment to patient care, convenience and confidentiality.

As we continue to grow, we remain dedicated to maintaining the highest standards of service, reflected in our ever-expanding range of treatments and dedication to bringing you health advice based on the latest medical research and NHS guidelines through our popular email newsletter and Health Hub articles.

Experience an online pharmacy service a class above with Pharmica.

Free Delivery
We offer free delivery on orders above £50.

Subscribe and Save
Get your treatments on time, every time with Pharmica subscriptions - 10% OFF and free shipping on all orders.

Price Guarantee
If you find a cheaper treatment elsewhere, we'll refund the difference.

Loyalty Points Program
For every £1 you spend at Pharmica, automatically earn 3 points. When you have collected enough, you may redeem your points to use on a future purchase.

Pharmica Refer A Friend Program
Every friend or family member you refer to Pharmica gives them 10% off their first purchase with us. Once their order is dispatched, you get 10% off as well.

Quality Treatments
We source the highest-quality treatments approved by the Medicines and Healthcare Products Regulatory Agency from trusted suppliers.

Exceptional Customer Service
Whether you call us, chat with us live on our website, SMS or email us, our experts will be there to help you find the right treatment.

Pharmica Price Promise

We won’t be beaten - and that’s a guarantee

We won’t be beaten - and that’s a guarantee
We know how important it is for patients to find the best treatment at the best value. For that reason, we promise to refund the difference if you find a registered UK online pharmacy that offers the same product with a private prescription and comparable service conditions for a cheaper price within 14 days of your purchase.

Contact info

4.9

Excellent

TrustScore 5 out of 5

52k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(52,098)

5,507 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pharmica Pharmacy

Excellent quality service provided at all times from Pharmica Pharmacy

19 June 2026
Unprompted review
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Customer,

We’re grateful for your kind words and support.

We’re delighted to hear that you have consistently received excellent service from Pharmica. At Pharmica, customer care and clinical excellence are always at the heart of what we do, and it’s incredibly rewarding to know that our commitment to providing a professional, reliable, and high-quality service has made such a positive impression. Your continued confidence in our pharmacy is truly appreciated.

In the meantime, please don't hesitate to contact our pharmacy team directly at 0207 112 9014 or via our on-site live chat at www.pharmica.co.uk if you need any additional assistance.

Natalia, Pharmica.

Rated 5 out of 5 stars

Ordered and delivered the next day

2 June 2026
Unprompted review
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Stephen,

Thank you for taking the time to share your experience.

We’re delighted to hear that your order was delivered the very next day. At Pharmica, we understand how important timely delivery and clear communication are to our customers, and we work hard to ensure every order is processed quickly and efficiently. It’s wonderful to know your experience reflected the fast and dependable service we strive to provide.

Should you need any additional assistance, please reach out to us at 0207 112 9014 or speak to one of the pharmacy team via our on-site live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 5 out of 5 stars

Quick service good product and good…

Quick service good product and good packing

1 July 2026
Unprompted review
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear John,

We truly appreciate your feedback.

We’re so pleased to hear that you were happy with our quick service and that your order arrived well packaged. At Pharmica, we’re proud to offer a fast and professional service that our patients can rely on, and we take great care to ensure every order is packaged securely and arrives in excellent condition. It’s wonderful to know that your experience met your expectations.

If you ever have any questions or need assistance, please feel free to get in touch with our pharmacy team on 0207 112 9014 or via our live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 5 out of 5 stars

Real Pharmacy, just on a distance of a click

A Real Pharmacy, just on a distance of a click. Easy to search, easy to buy, quick delivery.

1 July 2026
Unprompted review
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Filipe,

Thank you for your thoughtful and valued feedback.

We’re delighted to hear that you found our website easy to navigate and that the ordering process was straightforward from start to finish. It’s also wonderful to know that your order was delivered quickly. At Pharmica, efficiency, affordability, and quality care go hand in hand, and we’re committed to making accessing healthcare as simple, convenient, and reliable as possible.

In the interim, please don't hesitate to contact our pharmacy team at 0207 112 9014 or by utilising our on-site live chat at www.pharmica.co.uk if you require any additional assistance.

Natalia, Pharmica.

Rated 5 out of 5 stars

User friendly and easy to use

User friendly and easy to use. Best online pharmacy I have used

18 June 2026
Unprompted review
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Christopher,

It’s a pleasure to hear you’ve had a positive experience with us.

We’re thrilled to hear that you found our website user-friendly and easy to use, and that you consider Pharmica the best online pharmacy you have used. At Pharmica, we’re committed to providing safe, reliable, and discreet healthcare you can trust, while ensuring that every stage of the ordering process is as simple and convenient as possible. Your kind comments mean a great deal to our team.

If you require any additional assistance, please don’t hesitate to contact us at 0207 112 9014 or speak to one of the pharmacy team via our on-site live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 5 out of 5 stars

Friendly and safe.

Friendly, efficient, easy and most of all safe service received throughout order to delivery. Received 2 follow up calls to check everything is ok. Would highly recommend.

10 July 2026
Unprompted review
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Keely,

Thank you for taking the time to leave your feedback.

We’re delighted to hear that you found our service friendly, efficient, and easy to use from the moment you placed your order through to delivery. It’s especially rewarding to know that our follow-up calls helped you feel supported throughout your experience. At Pharmica, customer care and clinical excellence are always at the heart of what we do, and we’re committed to providing a safe, professional service that our customers can rely on. Your recommendation is greatly appreciated and means a great deal to our team.

In the meantime, please don't hesitate to contact our pharmacy team at 0207 112 9014 or via our on-site live chat at www.pharmica.co.uk if you need any additional assistance.

Natalia, Pharmica.

Rated 5 out of 5 stars

Trust them 😃.

I was very impressed with the service 😃 , the prices were reasonable, delivery next day was carried out , ordering the item was very easy . Well done Pharmica Pharmacy.

21 July 2026
Unprompted review
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Mr Knight,

We’re delighted to receive your feedback.

We’re so pleased to hear that you were impressed with our service and found the ordering process simple and straightforward. It’s also wonderful to know that you were happy with our competitive prices and next-day delivery. At Pharmica, efficiency, affordability, and quality care go hand in hand, and we’re committed to providing a reliable service that our customers can trust. Thank you for your lovely comments and recognition of our team’s efforts.

Should you need any additional assistance, please reach out to us at 0207 112 9014 or speak to one of the pharmacy team via our on-site live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 5 out of 5 stars

My item …

Well pleased with the product would recommend it

21 July 2026
Unprompted review
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Customer,

Thank you kindly for your review. It’s wonderful to hear that you were pleased with your experience.

We’re delighted to know that you were satisfied with your purchase and would recommend our service to others. At Pharmica, we’re committed to providing safe, reliable, and discreet healthcare you can trust, alongside a professional service that puts our customers first. Your recommendation is greatly appreciated and encourages us to continue delivering the high standards of care we strive for.

In the meantime, please don't hesitate to contact our pharmacy team at 0207 112 9014 or by utilising our on-site live chat at www.pharmica.co.uk if you require any additional assistance.

Natalia, Pharmica.

Rated 5 out of 5 stars

Easy to use online assessment.

Easy to use online assessment.
Clear guidance given
Medication arrived well packaged and quickly
Would recommend and will use this service again 😊

1 July 2026
Unprompted review
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Patricia,

Thank you for sharing your feedback.

We’re delighted to hear that you found our online assessment easy to use and the guidance provided clear and helpful. It’s also wonderful to know that your order arrived quickly and was securely packaged. At Pharmica, we understand how important clear communication and a smooth ordering process are to our customers, and we’re proud to offer a fast and professional service that patients can rely on.

Your kind recommendation and decision to use our service again mean a great deal to our team, and we truly appreciate your support.

If you ever have any questions or need further assistance, please feel free to contact our pharmacy team on 0207 112 9014 or via our live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 5 out of 5 stars

A pleasure to use.

As always, the site is easy to navigate, the order placement is simple and the delivery, swift and reliable. A pleasure to use.

10 June 2026
Unprompted review
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Marc,

Thank you for taking the time to share your thoughts, we’re thrilled to hear that your experience has been a positive one.

We’re delighted to know that you found our website easy to navigate, the ordering process simple, and our delivery service swift and reliable. At Pharmica, we understand how important a smooth and convenient experience is for our customers, and we’re committed to providing a professional service that can be relied upon at every stage. It’s wonderful to hear that using our service has been such a pleasure.

If you ever have any questions or need assistance, please feel free to get in touch with our pharmacy team on 0207 112 9014 or via our live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 5 out of 5 stars

Great service,quick.

11 July 2026
Unprompted review
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Stefan,

Thank you for taking the time to leave us your review.

I am delighted to hear that you had a great experience with our service and that your order was processed quickly. Providing a smooth and efficient service is very important to us, and I appreciate you sharing your positive feedback with our team.

I hope we get a chance to welcome you back to Pharmica soon. If you require any additional assistance, please do not hesitate to call our pharmacy team on 0207 112 9014 or use our on-site live chat at www.pharmica.co.uk.

Dalia, Pharmica.

Rated 5 out of 5 stars

Clear descriptions of the available…

Clear descriptions of the available products making the correct selection easy, while ordering was simple and straightforward. I was also pleased with the regular tracking information right up to the point of delivery.

22 June 2026
Unprompted review
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Ed,

Thank you for taking the time to share your experience with us.

We’re delighted to hear that you found our product descriptions clear and the ordering process simple and straightforward. At Pharmica, we understand how important it is for our customers to have a smooth and informed experience, along with clear communication throughout the delivery process. We’re pleased to know that the tracking updates helped provide reassurance and kept you informed right up until delivery.

In the meantime, please don't hesitate to contact our pharmacy team at 0207 112 9014 or by utilising our on-site live chat at www.pharmica.co.uk if you require any additional assistance.

Natalia, Pharmica.

Rated 5 out of 5 stars

They delivered when other companies let…

They delivered when other companies let me down.

1 July 2026
Unprompted review
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Istvan,

We truly appreciate your feedback.

We’re delighted to hear that we were able to provide a reliable service when other companies had let you down. At Pharmica, we understand how important dependable delivery and clear communication are to our customers, and we’re proud to offer a professional service that our customers can rely on.

Should you need any additional assistance, please reach out to us at 0207 112 9014 or speak to one of the pharmacy team via our on-site live chat at www.pharmica.co.uk.

Natalia, Pharmica.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look