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Pharmica Pharmacy Reviews 

52,507
•
TrustScore 5 out of 5

4.9

Pharmacy
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Review summary

Created with AI, based on recent reviews

Looking at 5,186 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the website is extremely user-friendly, making the ordering process completely straightforward. People appreciate the helpful health questionnaires completed prior to purchase, ensuring proper safety. Buyers often express satisfaction with the professional handling and helpful medical guidance provided. Consumers are consistently pleased with the exceptionally fast, reliable, and discreet delivery services. Reviewers note that items arrive securely packaged, maintaining excellent condition upon arrival. Shoppers also note competitive prices, great product availability, and prompt communication. Many individuals confirm they will use these services again due to dependable results.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, consistently noting prompt and fast arrivals.... See more

Service

Reviewers express high satisfaction and appreciation regarding the service, highlighting a smooth,... See more

Order

Clients share positive opinions on order, highlighting that the website is straightforward and the ordering... See more

Product

Users describe positive interactions with product, consistently highlighting high satisfaction and... See more

User experience

Consumers find user experience to be very satisfactory and straightforward from start to finish. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always the same experience. quick secure ordering and quick despatch and delivery. You have the option of contact with your G.P if you require them to know. Plus, you can't just get them without doing... See more

Company replied

Rated 5 out of 5 stars

I had previously visited my local chemist who diagnosed that I had ringworm. I was sold a tube of cream to treat it, but after returning home and reading the instructions I realised the one tube wou... See more

Company replied

Rated 5 out of 5 stars

So let me start by saying that the website is VERY easy to use, I’m quite slow when it comes to digital anything and it was a breeze. The meds worked pretty well too, which is the main thing, I’m... See more

Company replied

Rated 5 out of 5 stars

First class and discreet service. Subscribe to a regular order and never had any issues. Always informed of order being processed and upcoming payment. Have recently paused my subscription with ease.... See more

Company replied

Company details

  1. #2 of 103 best companies in Pharmacy
  2. #1 of 16 best companies in Chemist
  3. #1 of 115 best companies in Online Pharmacy
  4. #1 of 39 best companies in Online Prescription Medication Vendor
  5. #4 of 275 best companies in Vitamin & Supplements Shop
  6. #1 of 78 best companies in Weight-Loss Service

About Pharmica Pharmacy

Written by the company

Pharmica is the UK's leading online pharmacy, ranked #1 on Trustpilot in the Pharmacy, Online Pharmacy, Chemist, Online Prescription Medication and Medical Supply Store categories.

We've served over 1.8 million customers and have earned over 230,000 independently verified reviews, providing free online consultations and dispensing a broad range of MHRA-approved treatments from our Central London-based pharmacy.

We use cutting-edge technology and automation to continuously innovate our services as part of our unwavering commitment to patient care, convenience and confidentiality.

As we continue to grow, we remain dedicated to maintaining the highest standards of service, reflected in our ever-expanding range of treatments and dedication to bringing you health advice based on the latest medical research and NHS guidelines through our popular email newsletter and Health Hub articles.

Experience an online pharmacy service a class above with Pharmica.

Free Delivery
We offer free delivery on orders above £50.

Subscribe and Save
Get your treatments on time, every time with Pharmica subscriptions - 10% OFF and free shipping on all orders.

Price Guarantee
If you find a cheaper treatment elsewhere, we'll refund the difference.

Loyalty Points Program
For every £1 you spend at Pharmica, automatically earn 3 points. When you have collected enough, you may redeem your points to use on a future purchase.

Pharmica Refer A Friend Program
Every friend or family member you refer to Pharmica gives them 10% off their first purchase with us. Once their order is dispatched, you get 10% off as well.

Quality Treatments
We source the highest-quality treatments approved by the Medicines and Healthcare Products Regulatory Agency from trusted suppliers.

Exceptional Customer Service
Whether you call us, chat with us live on our website, SMS or email us, our experts will be there to help you find the right treatment.

Pharmica Price Promise

We won’t be beaten - and that’s a guarantee

We won’t be beaten - and that’s a guarantee
We know how important it is for patients to find the best treatment at the best value. For that reason, we promise to refund the difference if you find a registered UK online pharmacy that offers the same product with a private prescription and comparable service conditions for a cheaper price within 14 days of your purchase.

Contact info

4.9

Excellent

TrustScore 5 out of 5

53k reviews

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4.9

All reviews

(52,507)

4,719 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I use Pharmica as its website is easy to navigate

I use Pharmica as its website is so easy to navigate, especially if one has opened an account. Then the product I need occasionally is dispensed and delivered usually within 24 hours, quicker and easier than having to take 2 buses to my ‘local’ surgery.

17 August 2026
Unprompted review
Rated 5 out of 5 stars

Coldsore tablets

I needed treatment for cold sores as the creams from the chemist weren't really working, and I'd heard the tablets were more effective. After answering a few simple questions I choose which tablets I wanted and ordered them, they arrived within a few days. The tablets are really effective at either stopping ( if taken early enough) or reducing the healing time of the coldsore.

6 September 2026
Unprompted review
Rated 5 out of 5 stars

Effortless setup, brilliant reminders, and no more standing in queues!

Switching my repeat NHS prescriptions over to Pharmacy2U has been an absolute game-changer. I was previously relying on a local pharmacy where I’d regularly spend over an hour just waiting around to collect recurring medication—a massive waste of time and energy.

The process of linking my details and connecting the NHS app with the Pharmacy2U app was completely seamless, intuitive, and supported by crystal-clear instructions.

The built-in reminder service ensures I never miss a reorder window, and the delivery speed is crazy fast straight to my door. It has taken all the friction and stress out of managing my regular prescriptions. Fantastic service!

5 September 2026
Unprompted review
Rated 4 out of 5 stars

Great results but system could be better

Nicola867 - I have had great results with this product. No side affects. Delivery always good. My only slight niggle is the video system used. I struggled to upload my video several times and found it quite stressful. It eventually worked but for someone with weight anxiety being able to upload the video in a different way would have felt more supportive.

5 September 2026
Unprompted review
Rated 5 out of 5 stars

Delivert and updates very efficient

Delivert and updates very efficient

4 September 2026
Unprompted review
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Customer,

Thank you for taking the time to share your feedback.

We’re delighted to hear that you found our delivery service and order updates very efficient. Keeping our customers informed and providing a reliable, prompt service is something we take great pride in.

We truly appreciate your kind words and thank you for choosing Pharmica.

If you require any additional assistance, please don’t hesitate to contact our pharmacy team on 0207 112 9014 or via our on-site live chat at www.pharmica.co.uk.

Chanelle, Pharmica.

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