MM

Mrs Margaret O

United Kingdom

Reviews

Review of Pets at Home


Rated 1 out of 5 stars

Zero stars let down for the 2nd time

Zero stars let down for the 2nd time, I paid for next day delivery as my pug has a special diet not delivered, given refund for delivery in 4 days, excuse DPD didn’t pick up rest of order Donna asked for good review but as the chat was shut down mid typing I think not, in future I will be using a reliable company to order food for my pugs

3 September 2026
Unprompted review

Reply from Pets at Home

Thank you for taking the time to leave your review, Margaret. We're very sorry to hear that your order wasn't delivered as expected, especially when your pug relies on a special diet. We completely understand how frustrating this must have been, particularly after paying for next day delivery.
We're also sorry for the experience you had with our live chat service. We are currently experiencing some technical issues which can unfortunately result in chats disconnecting, and we appreciate how frustrating that would have been while you were trying to respond.
Your feedback has been shared with the relevant teams, and we're sorry that we've let you down. Thank you for bringing this to our attention, and we sincerely apologise again for the inconvenience caused. kira@petsukofficial

Review of Radley London


Rated 5 out of 5 stars

Rathbone Handbag

I have been looking for a replacement bag for ages without any success there always seemed to be something I didn’t like then I saw the Radley Rathbone handbag, took the plunge bought it and I am not disappointed perfect for me

22 September 2025

Reply from Radley London

Your feedback is super important to us, thank you for leaving us a review.
We are so pleased you had a positive experience with us, and we hope to see you again soon! 😊

Review of DPD UK


Rated 3 out of 5 stars

Very soggy parcel

The package was delivered within the time frame I assume but no knock at the door it would have been helpful as the only indication the package had arrived was a request from DPD how did we do, we then went to look for it and found a poor little soggy package outside the door. I understand the driver’s are very busy but a knock is sometimes necessary

7 September 2025

Review of DPD UK

Review of Mail Order Trees


Rated 5 out of 5 stars

Tree really beautifully

Tree really beautifully, the postage stung a bit but when I realised mail order delivered the tree, it was well worth it as the tree was in great condition as it hadn’t been packed in cardboard, well worth postage

13 August 2024

Reply from Mail Order Trees

Thank you for your recent order and 5 star review which we greatly appreciate.
We are happy to hear that overall you are pleased with your order, Prunus Snow Showers is such a pretty tree we hope it makes a beautiful addition to your garden.
Thank you for shopping with us
Kind regards
Mail Order Tree Team

Review of DPD UK

Review of FatFace


Rated 5 out of 5 stars

Great shopping choice

Items arrived promptly unfortunately I had to send 1 back but no problem the refund was as prompt as delivery so excellent service.

6 May 2024

Reply from FatFace

Hi there,
Thank you for taking the time to leave your 5* review.

We are so pleased to hear your feedback regarding delivery and service. I am sorry not all items were suitable for you on this occasion.

Take care.- GM

Review of Harts Of Stur

Review of Yodel by InPost


Rated 1 out of 5 stars

Yodels not working sat nav

Waiting for my parcel from Crocus to be delivered, at 1.37pm received email from Yodel how did we do, as there had been no knock at the door (dog would of barked) we checked at front door, nothing tried calling Yodel to speak to a human no chance just a recording telling us that the parcel had been left in the porch, (we don’t have a porch) tried emailing same result just chat line, appalling service.

I am adding this to my earlier review my plants from Crocus had indeed been delivered to a porch in a completely different road driver got the house number right though plants were in a sorry state after sitting in a hot porch all day, a kind man carried the heavy box round to me in the evening.

9 June 2023
Unprompted review

Reply from Yodel by InPost

Hi there, I am sorry to hear about your experience thus far. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Social Media Team

Review of DPD UK

Review of hmv (UK)

Review of Lily's Kitchen

Review of Megaretailer


Rated 5 out of 5 stars

Mega Service

I placed my order on Friday afternoon and it arrived next morning excellent service would recommend, will definitely use again

22 November 2021

Reply from Megaretailer

Hi Mrs Margaret. Thank you for taking your time to leave us this brilliant review. I am really pleased you had a great experience with us. If you do have any questions, please don't hesitate to get in touch. We look forward to your next order with us. Thanks again.

Review of Evri

Review of Evri

Review of Evri

Review of DPD UK

Review of Wiltshire Farm Foods


Rated 5 out of 5 stars

More leisure time

Really enjoy the dinners some days you don't feel like cooking so into the freezer you go browse pick a meal what could be easier.

16 March 2020
Unprompted review

Reply from Wiltshire Farm Foods

Hi Mrs Margaret O, thanks for your wonderful comments! We're so glad you're enjoying our meals and services. Many thanks, Lauren at Wiltshire Farm Foods.

Review of World of Books


Rated 5 out of 5 stars

Recently bought a second hand book from…World of books

Recently bought a second hand book from these people (Adobe Photoshop Lightroom 5 -as it happens!!) and received it promptly.

The book was in excellent condition without any dog-eared pages. ( which is usually par for the course with second hand books).

Ps It did not smell of cigarett smoke.....

20 June 2019
Unprompted review

Reply from World of Books

Hello,

Thank you for your review.

World of Books ♻💚📚

Review of Wiltshire Farm Foods


Rated 4 out of 5 stars

Meals with ease

We have been having these meals for some months now and enjoying them the meals are of a satisfactory size for us, the only downside is carrots 🥕 they seem to be included in most meals would like to see more variety of vegetables, the delivery service is also very good.

8 March 2018
Unprompted review

Reply from Wiltshire Farm Foods

Hi Mrs Margaret O, thank you for your review! We regard our customers' feedback as an essential tool for the development and improvement of our products and therefore we really appreciate your comments. Here at Wiltshire Farm Foods we try to ensure that our meals meet as many of our customer needs as possible. Both existing and potential new customers attend regular taste panels where they review existing and new meals and offer their feedback, and we have found that carrots are a popular choice with our customers. All feedback is sent onto our to our New Product Development team for their consideration and inclusion in our new brochures. Many thanks, Lauren at Wiltshire Farm Foods