Danielle Britton

The initial notification said the item was due to be delivered on Friday. Then I checked the tracking and it said it would arrive the following Thursday. It was actually delivered on Monday! The delivery person placed the parcel on the doorstep, knocked on the door and then walked away before we had even answered the door. This is not the delivery driver's fault - I appreciate they are under a lot of pressure. However, I do think the people higher up in the company need to do something about the appalling level of service.

Excellent ladder, very well made, works a treat and is very stable. It feels as if it will last a good many years.

The team are very helpful and got my tyre repaired quickly and efficiently. Thank you.

The delivery driver was on time, pleasant, polite and professional. Thank you.

I discovered this at Medicine Festival last year and loved it straight away. To find decent tasting, vegan and alcohol free beer is a dream come true for me. My quests for more have led me to discover some wonderful establishments along the way too. I now order online and use the subscription service for a regular order of the Reishi Citra Hop. It's always swiftly shipped and the customer services is excellent!

Excellent product and great service. Thank you!

The incorrect product was sent to us. However, Faith in Nature sorted it very quickly and the correct product was with us the next day.

Superb product, excellent service. I'm lying in my hammock, writing this review by moonlight. I bought the Barbados Rainbow Hammock and a pair of Easy Plus wall fixings (which I have mounted in a pair of dedicated wooden posts). The means I can easily rig and de-rig the hammock. The hammock hanging calculator on the website is a brilliant tool.

Great product and great service! There was a minor issue with my address in the system, but once I'd made them aware, Matt sorted it for me really quickly. I will be buying from here again. Thank you!

Great product and quick delivery! Thank you.

The item was due to be delivered on Saturday. (I paid extra for a Saturday delivery). It didn't arrive until Monday. I appreciate this is a busy time of year ear, but the communication was few and far between. The person who delivered it was friendly and professional.

The APC drivers are always helpful, friendly and efficient. Thank you!

Riverford provide excellent fruit and vegetables and the service is very good. I find the website to be user friendly too. I wholeheartedly recommend them.

The service and products from Arka are always excellent. Thank you for doing what you do!

I have bought quite a few items from Arka and always been pleased with them. Their website is extremely user friendly and I like being able to pay with PayPal. The products always arrive very quickly and communication is very good.

I purchased a turntable from the store today. I've always had good experiences with Richer Sounds.
The members of staff all have an excellent manner and seem to be adept at dealing with all customers, from the complete novice to the serious hi-fi enthusiast.This is not an easy balance to strike, but Richer Sounds manage it time and time again.
The staff at the Bournemouth branch are enthusiastic, helpful, friendly and professional.