Sheila Hewson

Very innovative and great customer service. Delivery took a while but it really was worth the wait. There were updates explaining that the foundation was made in batches and the box shows when the batch was produced and there’s a 3 year use by date. Virginia was very helpful with my query. With the special offers available it is very competitive with the top brands. This is as good as the Estée Lauder double wear product I’ve used for many years in my opinion .

I have edited my review below as Moonpig did sort my issue regarding the free postage that wasn’t free postage for a large card. I’ve only raised it to 3 on this occasion as no one got back in touch to let me know, I only found it by accident as the card was still in my basket. The service I received on this occasion is not what I’ve experienced previously so I have now purchased the card, however I feel as a gesture of goodwill they should have sent the card free of charge as it was not clear that the offer was only on standard cards. However, thank you Moonpig and I will still purchase from you and draw a line under this one poor experience.

I am a Moonpig plus customer and was pleased to get an email offering free postage on my Next card. Having spent ages personalising a card at the checkout the free postage didn’t work. I contacted the Help team today and following AI support was supposedly passed on to a member of the CS team. It would appear the free postage is only valid on standard cards. This was not evident on the email I received. My last card was a large card and as this latest card is for a special occasion it needs to be large too. But Chloe from CS could do nothing to alter the decision but would pass my.’ constructive.’ comment onto the review team. 1/10 Ford Customer Service Chloe Moonpig have now got one customer less.

I changed my mind after receiving a very comprehensive email confirming my order which made me think again about purchasing. I sent a cancellation email which was acted on immediately even though it was Sunday and Angel confirmed my cancellation and a refund was under progress. For me this is great customer service thank you very much. It’s giving me trust in Flownbeauty

I made a mistake on my click & collect order but the store Steve & Harry sorted it quickly and efficiently.
Felt sorry for the staff with no air con in this heat.
Very happy with the service I received,

As usual Moonpig experience was first class. I ordered my card on Thursday night and it arrived on Saturday. Perfect! Highly recommend Moonpig every time.

I purchased a bundle which was great value for money and also get a great free gift. Excellent product and great customer service. Posted very quickly so a first class experience.

Great service!
Easy to book appointment and repair carried out quickly. Engineer knowledgeable and easy to talk to.
Recommend Bosch service.

I’m very happy with the positive changes that Better have brought to Yarborough Leisure Centre Lincoln since it reopened in August 2025. Very clean and welcoming.
The reception staff are helpful and engaging. The classes are all good but limited which is understandable as better have had to build from zero and is now at over an as better have had to build from zero and is now at over 1000 members. I’m looking forward to a new timetable expected in January 2026 when hopefully there will be more day classes and variety. Instructors are mainly excellent. Keep up the good work and thank you.

Great experience throughout the journey.
Axioma were easy to deal with and George came to complete the repair. He was on time and friendly and very professional. He executed the repair beautifully and my car is now back to its former pristine condition. I would highly recommend this repair system as an alternative to a costly replacement part.
Thank you George, you are a credit to yourself and to Axioma.

Great start at Yarborough Lincoln. Clean & smart venue and staff are helpful and engage well with customers.
Classes will build as membership grows so keep up the good work.

Quick delivery and a great product. Very soothing feel when the mask is on and is reuseable several times so worth the cost against single use masks. The results are noticeable as it definitely improves chin definition and a few minutes a couple of times a week is so do-able, no matter how busy you are, it’s worthwhile making it part of your beauty routine. Love mine.

Great experience. Knowledgable staff member showed me around and answered all my questions. I joined straight away and am very pleased with the whole process. App is fantastic too. Looking forward to a long and happy membership. Thank you Connor, two of my friends also joined today after my visit.

Poor customer service at my service plan 60000 service. Very impersonal staff engagement.

Very user friendly booking process and very personable insurance agent. Very excited about going on our first cruise in 96 days time! Love the countdown facility.

The staff at Brigg Garden Centre Oavers were exceptionally helpful when I was buying some boots. Although we couldn’t actually resolve the problem they worked to find a solution. So lovely to chat with such helpful staff who all clearly loved their jobs ( this was evident throughout the whole store). We had a lovely day out there and will definitely be back very soon. Thank you and a Happy New Year to you all.

I’m having issues with my dashcam and requested a callback. I’ve just had a standard email response. Disappointed in this as Nextbase customer service used to be excellent.

Quick service and advice good price and service thanks john

Always very good on ordering and delivery

Very happy with my alloy wheels refurbishment. Great attention to detail and went the extra mile when the wrong paint was supplied. Car ready when they said it would be. Competitively priced. I would recommend them. Thank you

Excellent customer service from Jack who took responsibility to resolve our problem. He has also said he will reopen the issue if the new leads do not fully solve the issue. Very polite and helpful after a series of different agents over a 2 week period.
Update: the new lead has worked so thank you again Jack for all your help.