Wickes Reviews 62,198

Joanne (Dunstable Branch) was amazing help in designing our kitchen and very helpful and understanding regarding our needs. The only reason this is a 4 star is because the install hasn’t been c... See more

Ok, I like the store. Stuff are cheaper then B&Q but found the workers have no knowledge about things. I think they should have some basic knowledge on what they’re selling as they could help people t... See more

Came in today for paint samples and decorating equipment. Maxine was so so helpful and very friendly. She helped us find a few things in store as it’s our first visit since opening. 10/10 service.

#Brian #southshields Absolute gem! So approachable and didn’t laugh at my stupid questions over paint yesterday afternoon! Really appreciated his help. Also no judgement when the little one started s... See more

Visited the Bridgend store for tiles for our kitchen and had an absolutely wonderful experience. We were served by Meghan who went above and beyond to help us. The tiles we needed were buried beneath... See more

Alex the design consultant was brilliant. He came to our house, took onboard our ideas and specific requirements and interpreted them perfectly. Gave us ongoing support for a couple of minor issues w... See more

Have used the store for a few years now, and although I could get some bits closer to home, I find it worth the extra few miles to get everything I need in one place. The car park is huge so never had... See more

We recently worked with Karen Byrne at Wickes Chester to design our new kitchen, and she was absolutely fantastic from start to finish. Karen really took the time to understand what we wanted, offered... See more

Ordered something online and got 9 pages of crap. Just needed the order number, love to see how this matches their environmental policies, I assume they have a major stake in ink jet cartridges and pr... See more

Wickford at the Huntingdon Cambridgeshire branch was do helpful. Even when I kept Changing my mind. So grateful to the whole team from Wicktori, Billy the project manager, Marcus controlled tge w... See more

Tunay in the Brentwood store is excellent. He designed our kitchen and was with us every step of the way and we still feel we can go to him now after installation. We had a few issues with actual p... See more

Excellent service at branch level. Super helpful design team at st Albans branch especially from Azhar Fajurdeen. His design knowledge and experience is exactly what's required making the whole job... See more

A visit to the Cirencester branch isn't just a means to purchasing materials for my customers it's also a time to reflect and enjoy the marvellous customer banter at till two. Marie always greets me... See more

Azee came to measure up and create design for our bathroom renovation. He was polite and knowledgable and the range of products on offer fitted our requirements perfectly. The team who were contracted... See more

Lorraine was really helpful in helping to choose our design and colour scheme. She also outlined the whole procedure for having our kitchen installed which was very reassuring. We could not fault he... See more

I visited the new Wickes store in Kew, Southport today just to see what they sell. It was an AMAZING experience. They seem to have EVERYTHING you might need for DIY, very tidy, wide isles, and... See more

My mother had her kitchen designed by Elliot, excellent service, would highly recommend him, efficient from start to finish. Shaun the fitter was amazing, the attention to detail was superb, high stan... See more

A truly professional and friendly service. Click and collect app easy and goods ready when I got there. No wait and friendly staff. I was even offered by Dave operations if I wanted help which I accep... See more

ordered paint by click and collect ,Called in wickes in Baguley and was greeted straight away by a excellent sales person , This guy went out of his way to give exceptional service, He,s a credit to y... See more

We've just had our bathroom completed with Chloe Folds from the Aylesbury store helping us design it, and Wickes approved fitters carrying out the work. We're very very happy with the result, the desi... See more

So pleased I chose Wickes as they have been first class from start to finish ,Raphael designed our kitchen and was available in the background when required. The fitters (3D Force ) on behalf of Wicke... See more

When it comes to customer service, I would give the young man James 10 out of 10. James went all out to support me with selecting the items I needed and answered all my questions with considerable pa... See more

It was well worth getting in touch with Wickes about solar panels. The initial assessment was carried out in a very professional and non-pushy manner. We decided not to proceed, partly because our... See more

My wife and I had a home visit from Phil at the Southport showroom, followed by a showroom visit for our new kitchen. We highly recommend Phil and Wickes for a quote as very competitive with a great... See more

A great experience designing and planning kitchen with Raphael. After choosing my units Raphael choose tiles and flooring to coordinate. The fitter went above and beyond to sort minor problems. He... See more

I have been doing some plumbing at Cowbridge and the nearest wickes is at Bridgend , I have to say that there were a number of staff who I can say were incredibly helpful and knowledgable . The tw... See more

We visited Wickes to look at kitchen options and was put in touch with Jade who visited us to measure our kitchen and then discussed options. Throughout this Jade was fantastic to deal with gave us so... See more

Andy M (Truro, Cornwall) was so helpful and made the process of designing our kitchen so simple. He was quick to respond to all our queries and took all of our preferences into account. We were deligh... See more

My wife and I needed new interior doors and door furniture. Not quite sure of the huge product range, we asked nearby staff for advice. Ian and Ollie had been loading goods for delivery, but the... See more

Writing on behalf of my husband who visited today for MDF sheets. He has got a dodgy knee and these sheets are heavy, so huge thanks and credit to Clive (Wisbech store) who offered to help without b... See more

Fantastic customer service from Tony today in helping move eight huge rolls of loft insulation out to my car and load them in. Exactly the type of service which will take me back to Wickes in future!

I have been visiting this Wickes store on a regular basis since moving house and it has everything I have needed for doing DIY jobs in my home and garden. The staff are always polite and helpful espec... See more

I recently visited your Stirchley store with my with my wife to look at the kitchens on display. We spoke to a lady called Julie Lovell who from the start was very pleasant and professional about wh... See more

What a lovely, helpful , friendly and knowledgeable team are the Maidstone branch. They spent time with me to work out the best options and prices. I can’t recommend them highly enough. They also for... See more

Rhianna and Kaycee in the Redditch branch were very friendly and helpful with my questions about the paint I needed for my house. They got my samples that I wanted and recommended signing up to the tr... See more

Nick was very helpful when he visited us to measure our bathroom. He gave us tips and recommendations which we hadn’t thought about. Lovely guy and can’t wait to see the simulation 🙂

Bury Wickes is fantastic due to excellent customer service and very helpful staff. Great for tradesmen as early and late opening times. Also 10% off trade card is a great help. Chris (bath and boile... See more

Natalie at the Tamworth store is amazing. I went in really stressed as a few items were missing from the kitchen I had delivered. With it being a Sunday I couldn’t get in contact with anyone to sort t... See more

We have visited Wicke’s in Broadstairs. We were served by Farnham. He was amazing designing our new kitchen. He was so knowledgeable and professional. Amazing service

On a mission to revamp and extend our kitchen, we were very fortunate to meet Louise Ingram at wicks Christchurch. She immediately identified and related to our somewhat complex plan and with her prof... See more

Visited Wickes yesterday as we have bought a huge renovation project and needed lots of things to get us started. We were served by Rhys Williams, who was very patient and knowledgeable. Rhys couldn’t... See more

First visit to the new store young girl helped me so much finding my items also Paul offered some good advice really impressed with the staff

Excellent service best experience ever I have had in my life with a colleague Jasim at Halifax Wickes. Very happy I'm always going to come here now.

I visited the store recently and I was served by Ian E and he was absolutely fantastic. Really helpful and friendly! Excellent customer service. Thanks again Ian!

Steve from the design team came to the house to discuss a new bathroom as we are unable to get to the store. Lovely gentleman and explained everything in detail, answered all our questions and conce... See more

So far the process has been easy. From booking an appointment to the communication for my appointment. When Ryan Matts came he was very professional and really heard what I needed and gave very sound... See more

Today I came to the store to buy some slubs for my garden. The store assistant Craig welcomed me and on my request kindly showed me around where to find the required items/tools, he also asked his col... See more

Wickes has to be the friendliest, most helpful and knowledgable company I’ve dealt with. Nothing was too much trouble and staff went above and beyond.