CL

clara

United Kingdom

Reviews

Review of Evri


Rated 5 out of 5 stars

Ryan is amazing

Ryan is amazing, glad to have him back , he’s a credit to evri

17 December 2025

Reply from Evri

Thank you for the positive feedback! It means a lot to us.

Review of myvitamins


Rated 1 out of 5 stars

Ordered vitamins and clicked on free…

Ordered vitamins and clicked on free gift which was a razor , vitamins turned up but no razor , false advertising

9 May 2025

Reply from myvitamins

Hello,

Thank you for taking the time to leave your review.

I am sorry that you have faced this problem with your order, I have investigated your issue and sent a message to your account, please see this when possible.

I look forward to resolving this for you.

Kind regards,
Liam

Review of Sofology


Rated 4 out of 5 stars

Lady that sold us the sofa lovely and…

Lady that sold us the sofa lovely and helpful but customer service shocking, wanted to switch payment to 0% interest after and was told to contact a number to sort out which I did then to be told it wasn’t possible and to ring the Doncaster store to sort out which I did , then to be told I needed to go into store to arrange , what a joke . It would have been nice to of been offered 0% interest before purchasing so you need to train your staff more !!

18 April 2025

Reply from Sofology

Hi Clara, we are sorry that this was not explained to you in the stoe. We hope this has not dampened your experience. If there is anything further you would like to discuss please do not hesitate to get in touch.

Review of 247 Blinds


Rated 2 out of 5 stars

paid a lot of money for two blinds when…

paid a lot of money for two blinds when they eventually turned up , material very thin, now need to buy blinds from elsewhere

12 April 2024

Reply from 247 Blinds

Hello

Thank you for your review. I am sorry to hear that the blinds are not quite what you were expecting.

I have sent you an image if you would be kind enough to get back to me as I am keen to work together and help find the perfect blinds for you.

Kind regards
Jess

Review of MyAppliances

Review of DX


Rated 5 out of 5 stars

Nice speedy delivery

Nice speedy delivery , regular updates

16 February 2024

Reply from DX

Good afternoon,

Thank you for your kind feedback, we greatly appreciate it.

Kind Regards,
Amy

Review of ao.com

Review of Mr Brown's Exclusive

Review of I SAW IT FIRST


Rated 5 out of 5 stars

Brilliant order by 11pm and you can get…

Brilliant order by 11pm and you can get you items the next day .
Always great offers on , deserves more than 5 stars

24 July 2022

Reply from I SAW IT FIRST

Hey Clara,

Thank you for the review.

We're so happy to hear you received your order on time and liked the promotions.

Hopefully you'll continue to shop with us for future orders.

TRUSTPILOT TEAM
I SAW IT FIRST

Review of GAME


Rated 1 out of 5 stars

Contacted Game because I wanted to…

Contacted Game because I wanted to return a ps5 that I bought online for a friend because they no longer want it and they contacted me back asking for my name and address, well that was over a week ago and still no contact from them , totally disgusted .. customer service doesn’t exist , won’t be buying from them again

3 September 2021
Unprompted review

Reply from GAME

Hi, Thank you for taking the time to leave us a review regarding this, I am sorry to hear that you experienced issues with your order. I will feed this back to our Game customer service team and a representative will be in contact with you if they haven't already. Thanks Shannon @ Game

Review of I SAW IT FIRST


Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing , clothes fit true to size and delivery is super quick .
Will always use I SAW IT FIRST for my fashion needs ❤️Xx

9 August 2021

Reply from I SAW IT FIRST

Hi Clara,

It's such a pleasure to hear that you love the quality and fit of your new purchases.

I hope you'll be back again soon.

Have a fantastic day.

TRUSTPILOT TEAM
I SAW IT FIRST

Review of Bulb


Rated 1 out of 5 stars

Goodbye bulb

Goodbye bulb , hello goto energy , cannot stay as you’ve hiked up prices twice in 2 years . Absolutely appalling

21 September 2020
Unprompted review

Reply from Bulb

Hi Clara,

I'm really sorry to see this. Unfortunately, we have had to change our prices recently due to rising wholesale, network and policy costs. You can read more about the decision here: https://bulb.co.uk/blog/energy-price-watch-were-changing-our-prices-sept-20.

I'd love to take a look at your account for you, so I have just sent you a message through trustpilot asking for some account details. Please check your inbox and get back to me as soon as you can.

All the best,
Georgie

Review of HUGO BOSS


Rated 1 out of 5 stars

Been buying many boss items over the…

Been buying many boss items over the years for my son & haven’t had any trouble, but bought a pair of headlow boss shorts from jd and my son has literally worn them 8 hours & they’ve gone bobbly even though it’s cotton, I haven’t even washed them . Not happy at all I probably won’t be purchasing boss items again as the material is not what it use to be . I’ve put in a complaint to jd so waiting on the pathetic reply

18 August 2020
Unprompted review

Review of Ladders UK Direct


Rated 1 out of 5 stars

DO NOT GET YOUR LADDERS FROM HERE

DO NOT GET YOUR LADDERS FROM HERE. Ordered a set of ladders & the website clearly states 3-5 days delivery which is a lie , if they can’t deliver in that timeframe then they should be updating there website. Contacted them after 5 days asking when I would receive the ladders & was told they were busy & that they were the only company delivering ladders at the moment which made me laugh . So I decided to ask for a refund & they ignored me , so contacted PayPal & it’s only then ladders direct promised me it was out for delivery next day , but they never arrived next day , and didn’t arrive next day either . My husband rang the company & the gentleman threatened my husband down the phone . This has been a nightmare since the start . Please read all the bad reviews on Trustpilot, then think twice about ordering from here , cos I wish I’d done my research 1st . This company are liars & cowboys stay well clear of these 2 weeks for delivery & ignore emails & lie constantly

4 May 2020
Unprompted review

Reply from Ladders UK Direct

Due to the Coronavirus global pandemic we have unfortunately experienced some minor delays with some items.

We can only apologise that we did not live up to your expectation at this time but please be aware these are very uncertain times and our service has been hit by increased demands of our 3rd party couriers which then has a knock-on effect us .

Due to the huge demand at this time and with many of our competitors closing due to covid-19 we are doing our best to deliver all orders within a reasonable time period.

In regards to the claim that a member of staff threatened your husband, Ladders UK Direct take any matter of this nature very serious. On this occassion I have listened to the call back and can confirm our member of staff was verbally abused and your husband quoted "I'll come down there and fill you in" to our member of staff.

Again I'd like to apologise of any delay but my understanding is that the item has been delivered as there is a signed Proof Of Delivery.

Review of Dulux


Rated 1 out of 5 stars

Been using dulux for years but this…

Been using dulux for years but this will be the last time . Bought easycare & I’ve put 3 coats on & 5 coats round the edges & it’s still patchy!! I’ve took a few days off work to get this big job done & now I’ve got to live with it until I get round to buying a different brand paint & getting it repainted . It’s not as if I can shut a door & can’t see it , it’s on my hall , stairs & landing . I suffer with ocd so I’m upset & anxious . I’ve contacted dulux by email about it & demand a refund . I’ll never use it again , upset is an understatement .

24 January 2020
Unprompted review

Reply from Dulux

Hi Clara, I am sorry to hear this. Do you have a reference number for the case so I can chase this up for you? Thanks, Helen.

Review of OpenRent


Rated 1 out of 5 stars

ignorant !!!!

Contacted OpenRent twice about a bedsit , first time just enquiring about the bedsit got no response !! Second time asking if they got my message , still no response !!!.
Totally disgusted , ignorant !!!!

24 January 2020
Unprompted review

Reply from OpenRent

Hi Clara,

Thanks for taking the time to post a review and providing further details on your experience.

I can see that we received your enquiry for the room in a shared house, Market Street, S80 on 22/01/2020. We sent your enquiry to the landlord so that they could organise a viewing with you.

It appears that the landlord didn't respond and I am really sorry to hear this. We do rely on the courtesy of our landlords when communicating with tenants on our platform and I am disappointed to hear we have been let down here.

Thankfully this is extremely rare and I hope this doesn't put you off our platform entirely. Apologies again for the trouble this has caused and I wish you the best with your property search.

Kind regards,
Dominic and the OpenRent Team

Review of ASOS


Rated 1 out of 5 stars

Been shopping at Asos for years and…

Been shopping at Asos for years and have been satisfied up until now , bought a few items in Black Friday sale and when I checked the items there was a pair of boxer shorts missing out of a pack of 3 so sent them back and asked for an exchange but they refunded me the money , which I have now got to wait for the money to go in my bank & buy them again at full price !!!
I won’t be purchasing the boxer shorts from you I’ll get them from another retailer cos you clearly don’t follow instructions & value your customers

17 December 2019
Unprompted review

Review of Shpock


Rated 1 out of 5 stars

Had abusive message off an interested…

Had abusive message off an interested buyer , probably won’t use anymore .

24 October 2019
Unprompted review

Reply from Shpock

Hi Clara, can you please let us know what happened? Please get in touch via support@shpock.com or via our Helpcentre!

Review of Klarna


Rated 1 out of 5 stars

Used klarna before no problems

Used klarna before no problems , got a new phone & purchased again & downloaded the app , tried logging in using email address & it said well email you a code , code arrived but can’t use it as it keeps saying this message has no content .
Tried going on live chat but can’t as i can’t login my account .
So can’t pay for items , AVOID AVOID AVOID

10 October 2019
Unprompted review

Reply from Klarna

Good evening Clara,

We do appreciate you taking the time and letting us know that you may be experiencing an error. We send the email to you as a two-step verification process as added security.

We would also be happy to try and resolve this issue. It would be best for you to give us a call at 844-455-2762 where we are open Monday-Friday 8AM-6PM EST.

Have a great rest of your day,

/Joe

Review of Archers Sleepcentre


Rated 1 out of 5 stars

Shocking recieved bed

Shocking recieved bed , wrong size headboard sent . Got to wait now for another delivery . Avoid at all costs

29 October 2018
Unprompted review