**First Klook Experience** It was my first time booking through Klook, and I’m honestly impressed with how easy and user-friendly the whole process was! 😊 Everything was simple to navigate, fro... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I tried using this website and the alternative to get tickets for Ghibli Park. I managed to purchase my tickets through Klook in just two minutes! By contrast, I would have to wait for more than an ho... See more
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Easy to use and the choice is comprehensive. The platform is fast, and I like the way they organize the information. The hotel booking addition was an impactful one in recent years, but hotel offering... See more
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I managed to search, apply promo codes, and complete my entire hotel booking in under 5 minutes right from my laptop browser! The seamless integration with GrabPay Later was a massive bonus—stacking t... See more
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Company details
Written by the company
Discover and book amazing travel experiences
Contact info
Hong Kong
- support@klook.com
- www.klook.com
4.5
Excellent
29K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Klook Travel
Hi Eman,
Thanks for the 5-star rating! We are thrilled to hear you had a great experience booking with us. Happy travels!
Cheers,
Adam F
Increase price after putting all my information in.
Give me a price for tour, but once I put all my information in it, it increased it!!
8 September 2026
Unprompted review
Reply from Klook Travel
Hi Melissa,
We appreciate your feedback. We strive for transparent pricing and would like to investigate what caused this unexpected increase. Please connect with our support team through the Klook app chat so we can review your booking details.
Sincerely,
Adam F
was so easy and great
7 September 2026
Unprompted review
Reply from Klook Travel
Hi Marina,
Thanks for the lovely review! We are so glad to hear your experience was easy and great. Happy travels!
Cheers,
Adam F
its very easy
7 September 2026
Unprompted review
Reply from Klook Travel
Hi there,
Thanks for sharing your feedback! We love hearing when our customers have an effortless booking experience. We can't wait to help you plan your next adventure.
Best,
Adam F
Reply from Klook Travel
Hi Giampaolo,
Thanks for the 5-star rating! We are glad to hear that you had a smooth and easy experience with our booking process. Happy travels!
Cheers,
Adam F
Reply from Klook Travel
Hi Wani,
Thanks for the great review! We're so glad to hear that you found our booking process very good and easy to use. Happy travels!
Cheers,
Adam F
very very good
7 September 2026
Unprompted review
Reply from Klook Travel
Hi Zaim,
We appreciate the short and sweet review! We are always working hard to provide a top-notch experience, so it's wonderful to hear we succeeded for you.
Warmly,
Adam F
Very easy to use
7 September 2026
Unprompted review
Reply from Klook Travel
Hi Eloise,
Thank you for choosing Klook! We are so glad to hear that you had a smooth and easy experience with us.
Best,
Adam F
fast and easy
7 September 2026
Unprompted review
Reply from Klook Travel
Hi Yong Khai,
We appreciate you taking the time to share this! Making the booking process fast and easy is exactly what we aim for, so it's wonderful to know we hit the mark for you.
Warm regards,
Adam F
Easy to use and offer good deal.
7 September 2026
Unprompted review
Reply from Klook Travel
Hi Nazar,
Thank you for choosing Klook! We are thrilled to hear you enjoyed the easy booking process and found a good deal with us.
Best,
Adam F
Awesome experience
Easy to use, booking process is smooth, good price.
7 September 2026
Unprompted review
Reply from Klook Travel
Hi Sissily,
Thanks for the fantastic review! We are thrilled to hear that you found the booking process smooth and enjoyed our prices. Happy travels!
Cheers,
Adam F
Great app to help organize your trip
Great app to help organize your trip! From transit to activities, they have it all!
7 September 2026
Unprompted review
Reply from Klook Travel
Hi Chanelle,
Thank you for the fantastic review! We're delighted to hear that Klook helped you organize your transit and activities seamlessly. Wishing you many more amazing trips ahead!
Cheers,
Adam F
Reply from Klook Travel
Hi Eric,
Thanks for the great review! We're glad to hear everything went smoothly and without a hitch. Happy travels!
Cheers,
Adam F
Reply from Klook Travel
Hi Gunner,
Thank you for choosing Klook! We are thrilled to hear you had a smooth, easy, and reliable experience with us.
Best,
Adam F
good n perfect
7 September 2026
Unprompted review
Reply from Klook Travel
Hi Ting,
Thanks for the great review! We're thrilled to hear everything was good and perfect for you. Happy travels!
Cheers,
Adam F
Difficult to locate any contact details…
Difficult to locate any contact details especially before registering as a customer.
Seems that there is not human bang on site to answer any questions!!
7 September 2026
Unprompted review
Reply from Klook Travel
Hi H F,
We appreciate your honest review. I've shared your thoughts with our team so we can work on improving the visibility of our contact details for new users. If there is anything specific you need help with right now, please feel free to use the chat function on the Klook app to connect with our team.
Sincerely,
Adam F
Reply from Klook Travel
Hi Jeanine,
Thanks for your feedback! We love hearing that our online booking was seamless and easy to use.
Cheers,
Adam F
Reply from Klook Travel
Hi Jose,
Thank you for your review! We want to make sure you have everything you need for your upcoming activity. Please contact our support team through the chat in the Klook app, and we will look into your booking to ensure your confirmation is sent over.
Cheers,
Adam F
Reply from Klook Travel
Hi Philibert,
Thank you for your feedback. We want to ensure our platform provides all the necessary details for a smooth booking. If you ever need more details on a specific activity, please feel free to reach out to us via the chat feature on the Klook app so we can assist you!
Warm regards,
Adam F
Easy to manage
7 September 2026
Unprompted review
Reply from Klook Travel
Hi Raymond,
Thanks for taking the time to leave a review! We're always working hard to make our booking process as smooth and straightforward as possible, so it's great to hear we hit the mark for you.
Best,
Adam F
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