Kaspersky Reviews 

Years of loyalty, now a frustrating, region-locked maze

I've used Kaspersky for many years and have several active licenses, but it has become so complicated that I can no longer recommend it.

• Activation is a chore. Keys go through email, account linking and extra steps for something that should take one click.
• Installing and uninstalling are needlessly hard. When you ask to remove it, you get a long page of text instead of a simple process.
• You can't tell if the VPN is on. I travel a lot for work and often can't confirm the VPN is actually protecting me. Every new key seems to need a fresh install.
• My own key was locked out by region. I uninstalled Kaspersky while abroad, and when I tried to reinstall, my paid key was refused because it was "not attributed to this region." So a security product I paid for only works at home, but travel is exactly when I need it most.

Paying customers shouldn't have to fight their own software. Until Kaspersky simplifies activation, shows VPN status clearly and lets licenses work internationally, I'd advise anyone who travels to look elsewhere.

Good roduct, protection, it actually helped me with virus accident
recommend to someone looking for home laptop security
could be cheaper thought

kaspersky is overal good blockes unsafe websites and protects from virusses but its from russia so they can spy on you and use your data thats pretty scary so i moved on

Useless bunch of thieves. Bought the premium subscription for 3 devices. Software was average and didn't suit my needs but it came with a 30 trial. Cancelled my subscription expecting a refund. Kaspersky disputed the trial and refused a refund despite it being advertised on their site with a 30 day trial period. Hit them with a chargeback via my bank. Would advise everyone to do this if you have a problem with them. Polite email from Kaspersky acknowledging the refund and telling my I am always welcome back. No chance you shysters.

Strong security tools combined with excellent performance create a worry free user experience.

I was all set to be cross, because the tools for modifying / upgrading a subscription appear to have been disabled... but to my slight surprise the customer service was actually very helpful.

THE BEST ANTIVIRUS, GOT A TROJAN OF MY COMPUTER IN 2 SECONDS!

A useable piece of kit, but the second year they hike the price through the roof, and when you try to get the wretched thing off your computers it needs to be removed TWICE or you get adverts every single day from them and they increase in number. Poor after serivce terrible attitude! The people were nice though!

I payed 30 Fr.- and it still does not work, cant use it.it asks me to buy again. the support does not help at all. not in emails not at phone. I sent them my bill with the email they can not find me, i have a check. I have just no words, dont buy its money is gone than and you cant use its service

Safe Kids for iOS - it's so useless that it basically seems like a scam. I bought it because the kid uses an iPhone whereas as parents we have Android phones.

Simple setup - not true, parents need an iCloud account and an additional iOS device for setup which they only tell you after purchase

GPS location - not working, kids position is always reported at the Google HQ in San Francisco

Usage stats - inaccurate, shows about 1h of use after kid used the phone all evening and throughout the day

Web filtering - not working, added a "forbidden" rule for a website and was able to browse to it regardless

Time limits and phone locking - not even supported on iOS

It is a total waste of money.

PS: I contacted support, they were responsive and kept sending friendly responses but not leading to any kind of solution. It is basically a bureaucratic process that always ends in the person giving up.

You have to download the app into the child's account. So they can just set up another account. The online support is a demoralising waste of time. They just fob you off. It's a rip-off because they take your money claiming the service provides parental control. DON'T WASTE YOUR MONEY, CANCEL WITHIN THIRTY DAYS.

Thieves, useless support.
'the code dont work in this region', even after using a vpn.
they cant even modify a new bought license for your region.

Do not buy Kaspersky. They are not keeping up with technology. For over 6 years they have been writing about ARM architecture and for 1.5 years, they have been saying they are upgrading so their products can work with laptops using ARM. But they can't do it still, so you are wasting your money if you buy from them.

I already contacted last year to delete account they have charged me and renewed my subscription

never buy it online. they send you activation code that don't work. spent 2 hours trying to get it to work and kept failing. so don't buy online.

THIS SUCKS!!!!
I purchased Kaspersky Plus six months ago, and it has been one of the worst software decisions I’ve ever made. From day one, the virus definition databases never updated properly, rendering the core protection features completely inoperative.

I submitted multiple tickets and contacted technical support more than once, but all they do is pass responsibility between different teams. To this day, no one has resolved the issue, and my device remains restricted from accessing legitimate websites, all while running on outdated databases.

I have requested a cancellation twice, and they still haven’t been able to process it. To make things worse, when you purchase the product, they automatically enroll you in auto-renewal without clearly informing you or giving you a simple way to opt out.

The entire experience has been frustrating, unprofessional, and borderline abusive. Not only does this software fail to protect anything, it also actively interferes with regular system use.
My advice is clear: avoid this product at all costs. Don’t waste your time or money on this platform.

Youtube, Microsoft, Spotify, Twitch... dont work with this VPN

I have utilized Kaspersky on my Personal Windows and Android Devices for 30-plus years. I had a suite of products that worked well together as a seamless integration.

Recently, the quality of their applications and support within the US has degraded.

Kaspersky Premium
1 year for 1 device
Subscription: Active
Expiration date: Nov 12, 2025
Remaining days: 215
but expiry before the date and also not support service