Norton Reviews 

85,889
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 26,787 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the reliable security and smooth performance that keep their personal computers and mobile devices thoroughly protected against online threats over many years of loyal use. Users frequently mention the simple interface, dependable notifications, and constant peace of mind provided while safely browsing the internet without needing advanced technical knowledge. Some people were dissatisfied with pricing concerns, unwanted promotional offers for extra features, and general difficulties understanding how to add certain devices. Reviewers also noted some confusion regarding active features, subscription pricing requests, and verifying official security notifications.

What people talk about most

Product

Consumers find product to be positive and reliable, reporting that it works well and keeps their systems... See more

User experience

People report positive experiences with user experience, highlighting an intuitive interface that is easy to... See more

Service

Reviewers highlight positive aspects of service, noting that it is reliable and keeps their devices and data... See more

Quality

Customers express satisfaction and appreciation regarding product quality and protection. Reviewers... See more

Customer service

Users describe positive interactions with customer service, noting that agents are efficient, available 24/7,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've use Norton products for years. I've never had a computer security problem. Norton at times upgrades their products that I've installed. This suggests that Norton is always staying diligent to ma... See more

Rated 5 out of 5 stars

Norton has integrity to keeping their clients information secure. They are constantly seeking ways to keep our personal information more secure as well as quick to informs us of items that need our at... See more

Rated 5 out of 5 stars

Norton Lifelock, takes care of so many things that I have no idea how to handle. With them watching every angle of my financial life, especially the dark side which in all reality I have no control at... See more

Rated 5 out of 5 stars

This company is great because, as I see it, they keep up with what's going on by keeping up with my services with them. I like how they track things, bring them to my computer on their software and a... See more


Company details

  1. Software Company
  2. Computer Accessories Store

About Norton

Written by the company

Millions of people around the world trust Norton. Our passion is more than just offering protection for your devices, online privacy, identity, or everything all-in-one. It’s to empower you and your family to feel safer in your everyday digital life. We believe that when you worry less about the darkness of cybercrime, you can live on the bright side. So, we make protection for your digital life easy. Opt-in to Cyber Safety.

Norton is part of Gen™ - a global company with a family of consumer brands.

We love to hear to your feedback, all of it. Whether you have had a great experience or need a little extra help with an issue, we are here for you. We try to make it easy for you to connect with us through a variety of options including Norton.com/support (self-help articles), our virtual assistant Kate (24/7 availability) plus other options for reaching our team of Cyber Safety experts through chat and phone.

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Contact info

4.7

Excellent

TrustScore 4.5 out of 5

86K reviews

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4.7

All reviews

(85,889)

33,327 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

NORTON WORKS FOR ME

Norton appears to block a lot of online threats and suspicious web pages and has options to cover my phone and other devices at what may be called reasonable pricing.

7 September 2026
Rated 5 out of 5 stars

Norton reliability

It has all the products I need. They provide regular updates and upgrades with fair pricing. Norton is totally reliable and customer oriented.

7 September 2026
Rated 5 out of 5 stars

In this ever changing world where…

In this ever changing world where nothing is out of bounds Norton allows me to sleep easier knowing they have my back, Anti Virus is so important to allow your data to be secure Norton has over the years shown that they are the best in busting anything suspicious

1 September 2026

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