Norton logo
Visit website

Norton Reviews 

93,033
•
TrustScore 4.5 out of 5

4.7

Software Company
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 28,474 reviews, reviewers overwhelmingly had a great experience with this company. Customers appreciate the reliable virus protection and effective tools that keep their desktop computers and mobile devices safe from digital threats. Consumers often share that the platform delivers strong security features, password management, and valuable peace of mind during everyday browsing. Users also value the helpful support team that assists them promptly when technical issues or system crashes occur. However, some customers also noted that they experienced constant pop-ups and annoying requests to purchase additional products or services. Others mentioned that managing subscriptions and dealing with extra fees can sometimes become frustrating and expensive over time.

What people talk about most

User experience

Customers expressed general satisfaction, noting that the platform is easy to use, works quietly in the... See more

Service

Reviewers mention positive feedback about service, expressing deep trust and appreciation for regular... See more

Quality

People report positive experiences with quality, expressing strong satisfaction with the reliable security... See more

Customer service

Clients share positive opinions on customer service, highlighting that representatives are always helpful and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m always notified when websites are unsecured and the fact that I’m notified after these sites were blocked gives a sense of security in this crooked system we live in. It gives me a sense of peace... See more

Rated 5 out of 5 stars

The Norton staff is very friendly and knowledgeable. They care about their customers and always provide excellent service. From Firearms to archery, fishing needs, ammo etc they probably carry it and... See more

Rated 5 out of 5 stars

I have been a subscription holder for seven years. This service will give you a sense of security at a time when financial scams and breaches of sensitive data occurs regularly and often without your... See more

Rated 5 out of 5 stars

Early in my computing experience I tried several different virus protection programs. I also wanted to find computer maintenance tools to keep my computers running well. Norton has provided that for>2... See more

Company details

  1. Software Company
  2. also in
  3. Computer Accessories Store

About Norton

Written by the company

Millions of people around the world trust Norton. Our passion is more than just offering protection for your devices, online privacy, identity, or everything all-in-one. It’s to empower you and your family to feel safer in your everyday digital life. We believe that when you worry less about the darkness of cybercrime, you can live on the bright side. So, we make protection for your digital life easy. Opt-in to Cyber Safety.

Norton is part of Gen™ - a global company with a family of consumer brands.

We love to hear to your feedback, all of it. Whether you have had a great experience or need a little extra help with an issue, we are here for you. We try to make it easy for you to connect with us through a variety of options including Norton.com/support (self-help articles), our virtual assistant Kate (24/7 availability) plus other options for reaching our team of Cyber Safety experts through chat and phone.

Learn More
Contact Us

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

93K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(93,033)

34,499 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look