Jetcost Reviews 

4,510
TrustScore 2.5 out of 5

2.3

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Review summary

Created with AI, based on recent reviews

Considering 63 reviews, most reviewers were unhappy with their experience overall. Many people reported that advertised prices were misleading, as the actual cost often increased significantly after initial booking attempts. Customers frequently encountered hidden fees and unexpected charges, leading to much higher final prices than initially displayed. The booking process was problematic, with users often informed that selected flights were unavailable, requiring them to pay more. Reviewers also found cancellation policies frustrating, often facing non-refundable fees or threats of further charges. Many people warned that the website frequently redirects to third-party agencies, which some users reported led to issues with tickets or financial losses, with the overall service receiving very negative feedback.

What people talk about most

Price

Customers consistently express dissatisfaction with pricing, reporting that advertised cheap flights are... See more

Website

Clients share negative opinions on the website, with many reviewers expressing strong dissatisfaction and... See more

Payment

People report negative experiences with payment, often encountering demands for additional money after an... See more

Booking process

Customers consistently note negative experiences with the booking process, with many reporting that tickets... See more

Cancellation

Consumers find cancellation to be a frustrating experience, with many reporting issues such as hidden fees... See more

Reviews shaping this summary

Rated 2 out of 5 stars

The reservation is made with one cost. You will receive an email in which you have to call. No cancellation or you lost what you already paid. If you still want to travel you will pay for higher rate... See more

Rated 1 out of 5 stars

**Rip-off alert:** The agencies behind Jetcost are deceptive. They change the price, airline, and flight time after you book. Hidden fees are everywhere. They claim you can cancel your reservation—... See more

Rated 1 out of 5 stars

Do not trust the prices they advertise. After you make a reservation and agree to their “terms and conditions,” which state that prices and availability are not guaranteed, you’ll soon receive a call... See more

Rated 1 out of 5 stars

Do not purchase any flight tickets with them for any cost! After taking money from your bank account they calling you back million times saying offer doesn't exist and you have to pay nearly double pr... See more


Company details

  1. Flights Search Site
  2. Airline
  3. Holiday Accommodation Service
  4. Price Comparison Site
  5. Travel Agency
  6. Travel Aggregator

About Jetcost

Written by the company

Jetcost est un moteur de recherche gratuit spécialisé dans la comparaison de prix de voyages sur Internet. N’étant pas un site marchand, le comparateur Jetcost parcourt en temps réel les offres disponibles sur les différents sites de voyage et vous propose les résultats actualisés instantanément. Que vous recherchiez un vol, un séjour, un hôtel ou une location de voiture, Jetcost compare plus des centaines de compagnies aériennes et agences de voyages dans le monde entier afin de vous faire gagner du temps. En quelques clics vous trouverez les offres les moins chères selon vos critères et économiserez !

TROUVEZ LES MEILLEURES OFFRES

Il ne vous reste plus qu’à choisir votre destination !


Contact info

2.3

Poor

TrustScore 2.5 out of 5

5K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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2.3

All reviews

(4,510)

99 reviews in the last 12 months

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Rated 1 out of 5 stars

dont recomend

unfortunately jetcost referred me to a third party agency which turned out to be a scam. I have concerns that jetcost isnt doing enough due diligence on the third party suppliers it refers to. I would not use it again.

18 February 2026
Unprompted review
Rated 1 out of 5 stars

I do not recommend Jet cost and neither…

I do not recommend Jet cost and neither HOLIDAYCART, they are TOTAL SCAMMERS, we were meant to be flying in exactly 2 weeks, and they wouldn’t pick up the phone plus they never sent us our E-Tickets, We called Holiday Cart a few weeks ago and Steven Ros picked up, today I called them again, the same voice, the same person, and he said his name is Adam Ros. Indians that are not trustful at all, we called to cancel the flight, “Steven” sent us a code that we can’t use for anything, he said he will send us a email where all the details about the cancellation was, but never received anything. Now £4500 are gone to some dumb stupid scammers. Please whatever you do, DO NOT BUY FROM HOLIDAY CART AND JET COST. I hope this helped

6 July 2026
Unprompted review
Rated 1 out of 5 stars

Way too many scammers on this website

Way too many scammers on this website. I have already used this website twice and only found scammers who called me later to raise the price of what was promoted, and then said that I had to pay "mandatory" fees. If u guys need to get tickets, don't use this website, please use Expedia or go directly to the airline app or website, that is much trustworthy.

18 June 2026
Unprompted review
Rated 1 out of 5 stars

0 star

1 Star – Scam!
Indian calling you for scam from Fake number
They advertise cheap flights to lure you in, then call saying the flight is "no longer available" and demand more money. If you refuse their higher price, they charge you cancellation fees anyway.
NEVER NEVER NEVER BUY OR ORDER ANYTHING FROM THIS SITE
This is a classic bait-and-switch. Stay away and book elsewhere.

28 June 2026
Unprompted review
Rated 1 out of 5 stars

They scam people

They scam people! They show you cheap price to entice you and then triple the price after! They never issue the tickets!! A bunch of scammers!!

28 February 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely appalling unfulfilled ticket

Absolutely appalling unfulfilled my ticket and been waiting 2 months for a refund and still not received it kept telling me 24hour then 48 hour then 7-10 days it’s now been 2 months and still nothing disgusting

1 April 2026
Unprompted review
Rated 1 out of 5 stars

do not book through this website

do not book through this website. total scam!!!! luckily something seemed off, went to the airline the day before to check into my flight... sure enough!! no damn tickets had been booked and i was out $400.

21 May 2026
Unprompted review
Rated 1 out of 5 stars

Jetcost is a completely shameless…

Jetcost is a completely shameless company. I don't know why consumer protection authorities haven't thrown these criminals in jail; they sell tickets at one price and then demand more money.
Please, do not use them for any travel purposes.

9 May 2026
Unprompted review
Rated 1 out of 5 stars

Very deceptive they take your money

Very deceptive. Purchased the flight, Luis Garcia helped me. Told me he would send confirmation the evening before, that should have been a clue-“Red light”. I purchased it. On the day of he told me he was working on it and would have the confirmation sent by the evening. I called at 7 pm and was on hold for 20 minutes, kept calling back and no one would pick up then I got the message that they were closed. I finally got in touch with Luis and he said that the airline canceled the flight. I asked him about my money and he started to yell at me saying to listen to him. Very bad experience. They are scammers.

4 May 2026
Unprompted review
Rated 1 out of 5 stars

Do not use this company they are a…

Do not use this company they are a scam! They will present a low price then shortly after increase the price! I was told i would receive an email 20 hours before the flight about my tickets but that never happened. I called and was told everthing was good that i would receive my tickets but never did and when i called back that stopped answering my calls. When i got to the airport they did not have a ticket for me my daughter and neice. I had to purchase new tickets at the airport at the time of my original flight which cost over $2700. They did not care and would not refund any of the extra money even though it was their fault! They told me this had happened to 17 others and it was out of there control! Need to find out how to sue this company to get my money back! Horrifying company! I almost missed my neices graduation in Florida and they could careless! I got the oh well not our fault even though the airline (Southwest) had no reservations for me from this company! Can't say horrible company enough! Please don't use them

24 April 2026
Unprompted review
Rated 1 out of 5 stars

This is a scam I think we all need to…

This is a scam I think we all need to get together and file a class action lawsuit this is false advertisement you purchase a ticket for a low price then you get a email saying the tickets are no longer available

1 May 2026
Unprompted review
Rated 1 out of 5 stars

Don’t book with jet cost they are…

Don’t book with jet cost they are scammers. They show you cheaper ticket next day. They call you and tell you not available that date if you want same day you gotta pay more and then when you say I’m gonna cancel my ticket even less than 24 hours they deduct $500 tax money no refund no cancellation they took advantage of people specially for emergency. Travel happened to me. Be careful never ever book with this agent.

20 April 2026
Unprompted review
Rated 1 out of 5 stars

It’s a Skam web site

It’s a Skam web site. The price are cheaper but after they call you to give you a price higher for no reason. Like there’s no more tickets …

17 April 2026
Unprompted review
Rated 1 out of 5 stars

Please be aware of these scammers

Please be aware of these scammers. I booked through them and the agent they used is thebestairfare.pleaee avoid them. They total scam. Im out over 2.5k. My anxiety and stress level is roof high. Keep sending me booking reference and when I rang etihad tickets are void. Im just going to sue them and tell police of these scammers. Im just hoping I will get my money back. Spoke to bank and they are under investigatioìn. Please lovely people avoid these scammers. My biggest mistake is, I didnt read reviews and got excited with the price

12 April 2026
Unprompted review
Rated 1 out of 5 stars

Scammer.

Scammer.
Scammers from India jacksmth sending PayPal account.
Actual name Singh.
Don't even think of paying or using this link

4 April 2026
Unprompted review
Rated 1 out of 5 stars

It’s a scam

It’s a scam, you place an order for cheap and the call you a couple hours later to tell you that it’s no longer available, finally it’s 4 times the price and there is no refund if you cancel, they are rubbing us! I have cancel my credit card before the payment 🫵

31 March 2026
Unprompted review

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