Bpost Reviews 

292,227
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

It was very convenient, hassle free, and fast delivery! No hassle of waiting at home, no need to deal with people, perfect for both the delivery person and the recipient.

Rated 5 out of 5 stars

B post always deliver when expected & let you know your parcel is delivered !! Thanks to B post for a great service !!!!

Rated 1 out of 5 stars

The woman who helped me pick up my package was not polite and had a terrible attitude. She was a brunette girl working the afternoon shift. This is the first time this has happened to me, as the o... See more

Rated 5 out of 5 stars

Pick up in automated BBox booth is secure, fast, easy 24/7 accessible. Even better than home delivery (since the pick up boxes are on the same block and no need to wander to the post office or a rando... See more

Company details

  1. Business Services

Information provided by various external sources

Wij willen het toonaangevende postbedrijf zijn, waarin klanten hun vertrouwen stellen.// Nous voulons être l'opérateur postal par excellence, auquel les clients accordent leur confiance.


Contact info

4.2

Great

TrustScore 4 out of 5

292K reviews

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4.2

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(292,227)

50,096 reviews in the last 12 months

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Rated 2 out of 5 stars

They dont acknowledge when they screw up

I recommend avoiding BPost if possible.
I will not even discuss non-deliveries when you are at home and they claim you were not, so you have to go to a pickup point for your parcel. That is a well-known BPost practice.
The real problem is that when they make a mistake, they do not even acknowledge it, not to mention try to fix it.
My parcel was delivered to the wrong address: same street and house number, but a different city. The person who received the parcel contacted me and sent me a photo of it.
After a month of "investigation," BPost gave birth to a written message saying: "The shipment could not be delivered to your address because the address on the shipment was incomplete (house number was missing)."
They hit absolute bottom by resorting to an utter lie. Their sorting staff confused the postal code, but the house number and street were absolutely correct, so the parcel HAS BEEN delivered, just in the wrong city.

The worst thing is that, as a receiver, you do not have a contractual agreement with BPost, so you have no leverage at all. And if the sender is a small Chinese company that deals with BPost through a courier network, there is no practical way to make BPost fix their mistakes.

19 August 2026
Unprompted review
Rated 5 out of 5 stars

It was very convenient

It was very convenient, hassle free, and fast delivery! No hassle of waiting at home, no need to deal with people, perfect for both the delivery person and the recipient.

3 September 2026
Unprompted review

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