Excellent driver; however, how can drivers drive for that long without real rest? My driver came from Calgary going to Edmonton thru Hinton and then back to Calgary thru Red Deer—over 1,000km in one s... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I took the bus from Zurich to Barcelona, which arrived on time, and we traveled overnight with only a few stops. I slept well and took advantage of the night to travel in a sustainable way. I woke up... See more
Company replied
The driver was very informative about all upcoming stops, to prepare people. The coach was very clean with plenty of legroom. The air-conditioning worked well on a hot days journey. This was the 1st t... See more
Company replied
It was short noticed visit from Edmonton to Calgary and within few hours I managed to get my ticket for the destination to attend weekend Jalsa Salana Western Canada. Driver was very helpful to g... See more
Company replied
Company details
Written by the company
Busbud is the ultimate platform for all your bus and train travel needs. Our website and apps provide instant access to the most extensive global network of city-to-city buses and trains. With just a few clicks, you can easily discover thousands of destinations around the world and book your next bus or train trip online. We make it easy for you to plan your next adventure or commute and find the perfect bus or train ride to take you there. With Busbud, you can sit back, relax and enjoy the ride, knowing that you have everything you need to make your next bus or train trip a success.
Contact info
Montreal, Canada
- support@busbud.com
- www.busbud.com
4.4
Excellent
14K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing people and an amazing trip
Amazing people and an amazing trip, I am going to definitely do this again!!
3 September 2026
Unprompted review
Reply from Busbud
Hello, Silas
Thank you kindly for your review! We at Busbud love hearing about your amazing trip and the wonderful people you encountered along the way. It's fantastic to know that you're planning to use our service again!
At Busbud, we continuously strive to help you search, compare, and book your sustainable travel needs. We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
It was easy service
It was easy service. Polite driver, on time fair value
2 September 2026
Unprompted review
Reply from Busbud
Hello,
Thank you kindly for your review! We're delighted to hear that you found our service easy, our drivers polite, and our timing accurate. It's wonderful to know that you felt the value was fair. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Reply from Busbud
Hello, Moe
Thank you kindly for your review! We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Its ok for the price
Seats worn, air conditioning broke, charging outlets very loose
2 September 2026
Unprompted review
Reply from Busbud
Hello, Peachez
We're sorry to hear about your experience with the worn seats, broken air conditioning, and loose charging outlets. Your comfort during your travels is very important to us and we truly appreciate your feedback.
Thank you kindly for your review! We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Seats too close together and chargers…
Seats too close together and chargers not working. Apart from that easy to book and departure/arrival on time.
3 September 2026
Unprompted review
Reply from Busbud
Hello, Jason
I'm sorry to hear about the discomfort due to the close seating and the issue with the chargers during your recent journey with us. We understand how important these details are for a pleasant journey and we appreciate you bringing this to our attention.
Thank you kindly for your review! We at Busbud love helping you search, compare, and book your sustainable travel needs! Despite the minor setbacks, we're glad that you found the booking process easy and the departure/arrival times reliable. We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
It was ok I will use you again
31 August 2026
Unprompted review
Reply from Busbud
Hello, Dolores
Thank you kindly for your review! We at Busbud love helping you search, compare, and book your sustainable travel needs! We are pleased to hear that you will be using our service again in the future. We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
You deliver what you advertised.
2 September 2026
Unprompted review
Reply from Busbud
Hello, Lawrence
Thank you kindly for your review! We at Busbud love helping you search, compare, and book your sustainable travel needs! It's great to hear that we delivered exactly what we advertised. We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Everything was gud
31 August 2026
Unprompted review
Reply from Busbud
Hello, Thando
Thank you kindly for your review! We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
It was clean
It was clean, not crowded and the driver helps you if you are carrying heavy luggage. The booking process is pretty easy and convenient if you want to add your ticket to your apple/ Google or Samsung wallet.
1 September 2026
Unprompted review
Reply from Busbud
Hello, Maria
Thank you kindly for your review! Your positive feedback about our clean buses, helpful drivers, and easy booking process is greatly appreciated. We are delighted to hear that you found adding your ticket to your Apple, Google, or Samsung wallet convenient. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Reply from Busbud
Hello,
Thank you kindly for your review! We are pleased to know that you found our booking process fairly easy. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
The bus was on time.They always update…
The bus was on time.They always update passengers in each destination
1 September 2026
Unprompted review
Reply from Busbud
Hello, Noluthando
Thank you kindly for your review! We're thrilled to hear that you appreciated our timely service and regular updates at each destination. At Busbud, we love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
I seep nicely
1 September 2026
Unprompted review
Reply from Busbud
Hello, Lucky
Thank you kindly for your review! It sounds like you had a comfortable journey with us. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
The App is easy to use.
2 September 2026
Unprompted review
Reply from Busbud
Hello, Sibongiseni
Thank you kindly for your review! We're thrilled to hear that you find our App easy to use. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Every time i book with Busbud i never…
Every time i book with Busbud i never got any struggles, the bookings are simple and easy. I use Busbud evetime i book. The ticket is easy to access they send it to you same time.
2 September 2026
Unprompted review
Reply from Busbud
Hello, Luleka
Thank you kindly for your review! We're thrilled to hear that you find our booking process easy and straightforward. Your positive feedback motivates us to continue making your travel bookings as seamless as possible. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
The driver was helpful
24 August 2026
Unprompted review
Reply from Busbud
Hello, Erika
Thank you kindly for your review! It's wonderful to hear that our driver was helpful. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Easy process but no confirmation of reserved seats we paid for
The process was easy to manage
1 September 2026
Unprompted review
Reply from Busbud
Hello, Randy
Thank you kindly for your review! We at Busbud love helping you search, compare, and book your sustainable travel needs! It's great to know that you found the process easy to manage. We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Efficient
The bus left early, location was great, finding the bus was easy, staff were helpful, bus arrived early to the airport. Booking process was quite easy and straightforward, found bus bud by just searching google for tickets to Tirana airport. The ride was comfortable, well air conditioned. Very satisfied.
31 August 2026
Unprompted review
Reply from Busbud
Hello, Alesha
Thank you kindly for your review! It's wonderful to hear that you found the bus to be punctual, the location convenient, the staff helpful, and the booking process easy and straightforward. We are so pleased that you had a comfortable ride and that the air conditioning was to your liking. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Excellent but charging pots not wrking
Excellent but the charging pots for phones were not wrking
1 September 2026
Unprompted review
Reply from Busbud
Hello,
We're sorry to hear about the inconvenience with the charging ports on your recent journey, we truly understand how important this can be.
Thank you kindly for your review! We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Everything was great especially the bus…
Everything was great especially the bus driver's professionalism and courtesy
26 August 2026
Unprompted review
Reply from Busbud
Hello, Jorge
Thank you kindly for your review! We are thrilled to hear about your positive experience, particularly with our bus driver's professionalism and courtesy. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Booking is super easy and Hope Diamond…
Booking is super easy and Hope Diamond buses have adequate leg room which makes the trip comfy. The temperature is nice and warm. Staff is professional. Well done Hope Diamond. Your buses are well managed.
31 August 2026
Unprompted review
Reply from Busbud
Hello,
Thank you kindly for your review! We're thrilled to hear that your booking experience was easy and that you found the Hope Diamond buses comfortable and well-managed. It's wonderful that the staff professionalism and the overall temperature added to your positive experience.
We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
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