eKwiaty Reviews 

2,536
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I attempted to order flowers for a friend in Gdansk through eKwiaty. My payment did not go through immediately. I was using an American credit card. I contacted the company and got a really rude email... See more

Rated 5 out of 5 stars

My order was for my sisters son, and the flowers are very beautifully done. The driver kept her informed throughout. Very satisfied! 100% recommended.

Rated 5 out of 5 stars

Another order placed with eKwiaty and another smile on my mum's face. I highly recommend them, so far they have never disappoint and the last order included the coffee cake which was apparently great... See more

Rated 5 out of 5 stars

I have been ordering flowers from E-Kwiaty for many many years now and have been disappointed. Good prices and good service! Highly recommended.

Company details

  1. Construction & Manufacturing

Information provided by various external sources

Wejdź i zamów kwiaty przez internet lub telefon. Dostawa pocztą - Ekspresem kwiatowym nawet w dniu zamówienia. Wyślij piękny bukiet z E-kwiaty!


Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(2,536)

752 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Rude Costumer Service

I attempted to order flowers for a friend in Gdansk through eKwiaty. My payment did not go through immediately. I was using an American credit card. I contacted the company and got a really rude email back. No hello, no thank you, no explanation. No suggestion on how I could resolve this After a second email to the company I just got a "good luck". I guess they don't want my business and have too much business. Hope the owner is aware. I have ordered flowers in Norway and Austria in the past and have always been treated very respectfully. Polish costumer service is really interesting. Good luck to this company.

21 June 2026
Unprompted review
Rated 1 out of 5 stars

Its the last time im using this…

Its the last time im using this company! I have ordered flowers + a box of chocolates for Mum's Day and none has been delivered so far (2 days have passed). Noone is picking-up the phone nor answering the email.. on the next ocasion I will use their competition for sure!!!

26 May 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointed

Very disappointed. I ordered 2 tulips bouquets for my mom and mother in law on Mother's Day. Both bouquets was dead. Only a few tulips can rescueed rest went to the trush. I'm still waiting for response customer service but after saw lot of bad reviews I don't think they gonna refund money.

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Very quick delivery

I ordered flowers last night, and they've got delivered today. Beautiful flowers, nice courier lady, partner very happy. Thank you 5*

9 July 2025
Unprompted review
Rated 1 out of 5 stars

Terrible company, also runs under another name BEWARE

Unfortunately, not a good experience, and the parents received their goods on the wrong dates.
This company also runs under 2 different names
poczta kwiatowa and ekwiaty As I place an order from both, thinking it's a different shop
sounds doggy
Both parcels, which were supposed to be delivered a month apart, were delivered on the 26th and the 27th. None of them were delivered on the correct day, as they should have been for Mother's Day, which is May 26th, and Father's Day, which is in June. The company claimed I chose those days, which is disgusting to claim, no apology.
spend 160£ and this is not a service I wish to receive AVOID

27 May 2025
Unprompted review
Rated 1 out of 5 stars

Never again

Fully disappointed never use again... 😠😔 Im not about to get my money back or something... You're just untrusted, ignorant customer service and unprofessional business

17 January 2025
Unprompted review
Rated 1 out of 5 stars

They are scammers

They delivered flowers to the wrong address, later than it was promised, they called to the person who must have received these flowers and aggressively talked to her. They refused to make a refund or deliver the flowers to correct address. Don't use this service, you will just lose your money, they are scammers

25 September 2024
Unprompted review
Rated 1 out of 5 stars

Nigdy więcej!!!

Nigdy więcej!!! Mieszkam za granicą i od wielu lat korzystałam z tej firmy, były małe wpadki tu i tam ale się nie zraziłam, aż do tej pory gdzie firma pokazała zupełny brak szacunku oraz nie profesjonalne podejście do sprawy. Zamówiłam kwiaty na dzien mamy prawie z tygodniowym wyprzedzeniem, w dniu 26ego maja (dzien matki) o godzinie 20.30 dostalam emaila ze kwiaty nie zostaną dostarczone z powodu braku kwiatów w kwiaciarni. Szokujące. Odrazu odpisałam, że w takim przypadku niech dostawa będzie na drugi dzien wraz z rekompensatą np. czekoladki. W poniedziałek 27ego maja o 7.30 rano dostalam emaila z potwierdzeniem, że kwiaty i czekoladki będą dostarczone. Po prawie dwóch godzinach około 9 rano dostaje telefon od kobiety z firmy, która opowiada bzdury, że kwiaty nie będą dostarczone, gdyż moja mama zawsze robiła problemy danej kwiaciarni gdy dostawała od nich kwiaty. Totalny absurd, w glowie się nie mieści, gdyż moja mama to starsza kobieta ze wsi, która zawsze się cieszyla z bukietów a miejscowa kwiaciarnia należy do dobrej jej koleżanki. Po przez firmy błędy i nie zorganizowane podejście do sprawy, poprostu zrzucają wine na innych. Brak profesjonalizmu. A w dodatku oprócz tego, że mama nie dostala ani kwiatów ani czekoladek, to kwotę którą zapłaciłam w Funtach Brytyjskich, zwrot niestety okazał się mniejszy, oczywiście firma by się zasłoniła że taki jest przelicznik waluty na dany dzień. Wiec juz to zostawiam bo nie warto. Podsumowując ... dno, brak słów, proszę aby Panie/Panowie, którzy zamawiają cokolwiek z tej firmy dobrze się zastanowili.
Z Poważaniem Anna

Never again!!! I live abroad and have been using this company for many years, there were small mistakes here and there but I was not discouraged, until now when the company showed complete lack of respect and an unprofessional approach to the matter. I ordered flowers for Mother's Day almost a week in advance, on May 26 (Mother's Day) at 8:30 p.m. I received an email that the flowers would not be delivered due to the lack of flowers in the flower shop. Shocking. I immediately replied that in such a case the delivery would be the next day along with compensation, e.g. chocolates. On Monday, May 27, at 7:30 a.m. I received an email confirming that flowers and chocolates would be delivered. After almost two hours, around 9 am, I get a call from a woman from the company, who tells me nonsense that the flowers will not be delivered because my mother always caused problems for the flower shop when she received flowers from them. Total absurdity, I can't believe it, because my mother is an elderly woman from the countryside who was always happy with bouquets, and the local flower shop belongs to a good friend of hers. Due to companies' mistakes and unorganized approach to the matter, they simply blame others. And in addition, the amount I paid in British Pounds, the refund turned out to be smaller, of course, the company would hide the fact that this is the exchange rate for a given day. So I'm leaving it because it's not worth it. To sum up... rock bottom, no words, please ladies/gentlemen who order anything from this company think carefully.
Best regards, Anna

27 May 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look