I attempted to order flowers for a friend in Gdansk through eKwiaty. My payment did not go through immediately. I was using an American credit card. I contacted the company and got a really rude email... See more
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See what reviewers are saying
My order was for my sisters son, and the flowers are very beautifully done. The driver kept her informed throughout. Very satisfied! 100% recommended.
Another order placed with eKwiaty and another smile on my mum's face. I highly recommend them, so far they have never disappoint and the last order included the coffee cake which was apparently great... See more
I have been ordering flowers from E-Kwiaty for many many years now and have been disappointed. Good prices and good service! Highly recommended.
Company details
Information provided by various external sources
Wejdź i zamów kwiaty przez internet lub telefon. Dostawa pocztą - Ekspresem kwiatowym nawet w dniu zamówienia. Wyślij piękny bukiet z E-kwiaty!
Contact info
Poland
- e-kwiaty.pl
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Hasn’t replied to negative reviews
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Rude Costumer Service
I attempted to order flowers for a friend in Gdansk through eKwiaty. My payment did not go through immediately. I was using an American credit card. I contacted the company and got a really rude email back. No hello, no thank you, no explanation. No suggestion on how I could resolve this After a second email to the company I just got a "good luck". I guess they don't want my business and have too much business. Hope the owner is aware. I have ordered flowers in Norway and Austria in the past and have always been treated very respectfully. Polish costumer service is really interesting. Good luck to this company.
Piękne i świeże kwiaty dostarczone na…
Piękne i świeże kwiaty dostarczone na czas
Its the last time im using this…
Its the last time im using this company! I have ordered flowers + a box of chocolates for Mum's Day and none has been delivered so far (2 days have passed). Noone is picking-up the phone nor answering the email.. on the next ocasion I will use their competition for sure!!!
Very disappointed
Very disappointed. I ordered 2 tulips bouquets for my mom and mother in law on Mother's Day. Both bouquets was dead. Only a few tulips can rescueed rest went to the trush. I'm still waiting for response customer service but after saw lot of bad reviews I don't think they gonna refund money.
Bardzo proste zamowieni I bez zadnych…
Bardzo proste zamowieni I bez zadnych problemow.
My order was for my sisters son
My order was for my sisters son, and the flowers are very beautifully done. The driver kept her informed throughout. Very satisfied! 100% recommended.
Whenever I used this service, all was…
Whenever I used this service, all was provided as promised.
Very quick delivery
I ordered flowers last night, and they've got delivered today. Beautiful flowers, nice courier lady, partner very happy. Thank you 5*
Terrible company, also runs under another name BEWARE
Unfortunately, not a good experience, and the parents received their goods on the wrong dates.
This company also runs under 2 different names
poczta kwiatowa and ekwiaty As I place an order from both, thinking it's a different shop
sounds doggy
Both parcels, which were supposed to be delivered a month apart, were delivered on the 26th and the 27th. None of them were delivered on the correct day, as they should have been for Mother's Day, which is May 26th, and Father's Day, which is in June. The company claimed I chose those days, which is disgusting to claim, no apology.
spend 160£ and this is not a service I wish to receive AVOID
Would not recommend ordering flowers from E kwiaty
I order flowers for my fathers 90 birthday. My dad received completely different bukiet. Flowers arrangement was very poor and not enough decoration. Bukiet was not elegant and not worth the money I paid
Never again
Fully disappointed never use again... 😠😔 Im not about to get my money back or something... You're just untrusted, ignorant customer service and unprofessional business
They are scammers
They delivered flowers to the wrong address, later than it was promised, they called to the person who must have received these flowers and aggressively talked to her. They refused to make a refund or deliver the flowers to correct address. Don't use this service, you will just lose your money, they are scammers
Nigdy więcej!!!
Nigdy więcej!!! Mieszkam za granicą i od wielu lat korzystałam z tej firmy, były małe wpadki tu i tam ale się nie zraziłam, aż do tej pory gdzie firma pokazała zupełny brak szacunku oraz nie profesjonalne podejście do sprawy. Zamówiłam kwiaty na dzien mamy prawie z tygodniowym wyprzedzeniem, w dniu 26ego maja (dzien matki) o godzinie 20.30 dostalam emaila ze kwiaty nie zostaną dostarczone z powodu braku kwiatów w kwiaciarni. Szokujące. Odrazu odpisałam, że w takim przypadku niech dostawa będzie na drugi dzien wraz z rekompensatą np. czekoladki. W poniedziałek 27ego maja o 7.30 rano dostalam emaila z potwierdzeniem, że kwiaty i czekoladki będą dostarczone. Po prawie dwóch godzinach około 9 rano dostaje telefon od kobiety z firmy, która opowiada bzdury, że kwiaty nie będą dostarczone, gdyż moja mama zawsze robiła problemy danej kwiaciarni gdy dostawała od nich kwiaty. Totalny absurd, w glowie się nie mieści, gdyż moja mama to starsza kobieta ze wsi, która zawsze się cieszyla z bukietów a miejscowa kwiaciarnia należy do dobrej jej koleżanki. Po przez firmy błędy i nie zorganizowane podejście do sprawy, poprostu zrzucają wine na innych. Brak profesjonalizmu. A w dodatku oprócz tego, że mama nie dostala ani kwiatów ani czekoladek, to kwotę którą zapłaciłam w Funtach Brytyjskich, zwrot niestety okazał się mniejszy, oczywiście firma by się zasłoniła że taki jest przelicznik waluty na dany dzień. Wiec juz to zostawiam bo nie warto. Podsumowując ... dno, brak słów, proszę aby Panie/Panowie, którzy zamawiają cokolwiek z tej firmy dobrze się zastanowili.
Z Poważaniem Anna
Never again!!! I live abroad and have been using this company for many years, there were small mistakes here and there but I was not discouraged, until now when the company showed complete lack of respect and an unprofessional approach to the matter. I ordered flowers for Mother's Day almost a week in advance, on May 26 (Mother's Day) at 8:30 p.m. I received an email that the flowers would not be delivered due to the lack of flowers in the flower shop. Shocking. I immediately replied that in such a case the delivery would be the next day along with compensation, e.g. chocolates. On Monday, May 27, at 7:30 a.m. I received an email confirming that flowers and chocolates would be delivered. After almost two hours, around 9 am, I get a call from a woman from the company, who tells me nonsense that the flowers will not be delivered because my mother always caused problems for the flower shop when she received flowers from them. Total absurdity, I can't believe it, because my mother is an elderly woman from the countryside who was always happy with bouquets, and the local flower shop belongs to a good friend of hers. Due to companies' mistakes and unorganized approach to the matter, they simply blame others. And in addition, the amount I paid in British Pounds, the refund turned out to be smaller, of course, the company would hide the fact that this is the exchange rate for a given day. So I'm leaving it because it's not worth it. To sum up... rock bottom, no words, please ladies/gentlemen who order anything from this company think carefully.
Best regards, Anna
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