Euroflorist Reviews 

I ordered flowers for a specific date. No delivery, no updates and just got a sorry, you'll get an extra rose and a discount for your next order. Can´t recommend this service at all. Especially annoying when you order flowers for your grannies 90th birthday and they don't´get delivered.

First of all, it came delayed. No apology . Nothing.’It was the DHL’- the excuse was. Like little kid in the playground; pointing fingers on someone else without accountability.
When my Dad received his delayed flowers for his Father’s Day, I wished I could disappear from the face of the Earth when I saw them!
I felt as if I disrespected him with this wilted and ugly bunch. I just wanted to cry out of embarrassment.
Honestly, they should go straight to the bin!
Euroflorist, you should be ashamed!
I hope you go out of business soon.
I don’t want to even mention the price tag!
Shame I can’t attach pics for everyone to see.
You can’t even leave them feedback and n facebook. How clever…

I ordered luxury flowers for my granddaughter who hadn’t been feeling well, she loves Sunflowers, the order £39:99 with a card and delivery was £50.
She received them today.
They are nothing like the advertisement.

I will never use it again.
I ordered flowers from "Delivery today" list. I filled all data related to my order, started payment process and got an error message "Flowers can not be delivered today". What? -1 star.
Okay, I changed delivery date to 1 day later. Flowers arrived. They looked fresh enough, but one kind of flowers was totally replaced by another - the one which I don't like and would not order. -1 star.
In addition, even color palette was not followed. I ordered a bouquet in soft colors (creme, light coral, soft orange) and got a bouquet with yellow and red-orange-yellow flowers - not what I ordered! -1 star.

Ordered Mother’s Day flowers a week ahead to make sure she received a nice surprise. The flowers that arrived were all wilted and dry, they came by DPD courier with no moisture around the stems just dry ends. In addition for the price, they basically sent 3 wilted roses, and mostly cheap fillers that had dry mouldy leaves and were also mostly wilted. We have previously ordered over many years and have progressively noticed that things were not like they used to be, but this is just totally unacceptable. AVOID at all cost as this company is now running a SCAM.

Flowers ordered a week in advance were not delivered on Mother’s Day. There was no information about the delay, and customer service was unreachable. The next day, the courier redirected the flowers to a pickup point because he apparently didn’t want to walk up to the 4th floor. Never again.

I subscribed to their newsletter and received a discount code for the first order, however, I could not find anywhere to put it in. I contacted the customer service but they were not helpful.
The flowers were delivered on time (Mothers Day), however, my mum said part of them were not fresh and it was only noticeable after unwrapping. Generally, I don't recommend this service.
The flowers died 2 days after delivery :(

Ordered flowers for Mothers Day with 2 days notice and they havnt been delivered at all. After contacting customer service they said they had “technical difficulty”. So disappointed with the device as they havnt contacted me on the day so I could use other providers and order flowers somewhere else. They ruined my and my Mom’s day! Won’t be using them ever again!

I ordered quite expensive flowers for Mothers Day few days in advance, since I know it is a busy period. Didn't help much, the flowers were sent out end of the day during Mother Day and arrived to her one day late. As you can guess the flowers were dead by the time they arrived. I do not recommend this service to anyone, unless you want someone to be sad that you forgot the date and sent out the cheapes, worst possible gift.

The flowers ordered for yesterday (with >2 days notice) are still not even in transit. No phone number available, the e-mail "customer service" is less than satisfactory. Definitely NOT recommend.

Zamówiłam kwiaty z dużym wyprzedzeniem, aby mieć pewność, że dotrą na Dzień Matki, ponieważ mieszkam za granicą i nie mogłam zadzwonić do mamy w ciagu dnia. Chciałam się upewnić, że wie, że o niej myślimy. Niestety, kiedy zadzwoniłam do niej wieczorem, kwiatów nadal nie było.

To absolutnie niedopuszczalne. Gdybym wiedziała, że ​​dostawa bedzie opozniona, zamówiłabym od innej firmy. Co gorsza, nie ma numeru telefonu do obsługi klienta – tylko e-mail i formularz kontaktowy. Obecnie czekam na odpowiedź od firmy, ale dzien Mamy zrujnowany.
Update: kwiaty dojechaly, niestety zwiedle I bukiet nie podobny do tego co zamowilam. To Jakas kpina!!

Incredibly disappointing – Ruined a Mother's Day surprise
​I ordered flowers well in advance to ensure they would arrive on Mother's Day, as I live abroad and couldn't call my mum first thing in the morning. I wanted to make sure she knew we were thinking of her. Unfortunately, when I called her that evening, the flowers still hadn't arrived.
​This is completely unacceptable. If I had known the delivery would be unreliable, I would have ordered from another company. To make matters worse, there is no phone number to contact customer service—only an email and a contact form. I am currently waiting for a response, but the damage is done.

I ordered a lovely big bouquet of flowers for my mother in law and they sent a tiny few flowers with rotting greenery and then have the audacity to say it's comparable in value as they didn't have my flowers in stock, when ask for another bunch to be sent out or a refund they keep ignoring it and Sant to give 50zl discount for next order like I would ever order from them! How embarrassed I feel in front of my mother in law. Stay away from this company at all cost!

I paid for a large size flower arrangement called “Elegance”. However, the bouquet delivered was significantly different from the product advertised on the website. The arrangement received appeared much smaller and contained fewer flowers than the large size I purchased.

I contacted customer service and provided photos comparing the advertised arrangement and the delivered product. Initially, the company only offered a small discount code for a future purchase, which I did not accept. I later requested a refund, but they have stopped responding to my emails.

The selected delivery time of 0900 - 1300 was not met. In fact the flowers finally arrived at 1345. When I wrote to complain 'Adrian' the 'customer service' person was happy to point out that somewhere in the small print of their contract they allow themselves not to meet the promised delivery time. I won't use this supplier again.

My flowers arrived almost dead and horrible ,not the same what iv paid for , shame on you people .
No apologies, nothing .
They refused to refund my money. . I suppose they have a collection of bad reviews. Good luck Euroflorist. Pl

I ordered flowers for birthday for my girlfriend and paid extra to be delivered between 09:00-13:30. Flowers got delivered at around 15:30, 2.5 hours past the time i paid extra. When i contacted the costumer service to try to get my money back for the paid extra they told me that the time on the site is an "approximation". I was lucky she was still home it being 2.5 hours late without any notice from the flower shop. I did not get any notification it was going to be late, and neither did my girlfriend.

I ordered a plant for my Mum's birthday - and yes, I mean a plant, not flowers. It pretty much died within 24h after arrival. It looked worse and worse every by each hour. When I contacted the company providing pictures, I was just told I'm reporting this too late and there is nothing they are going to do.

I ordered from Euroflorist for the first time in my life. I am from another country and did not know which company in Poland to choose, so I trusted you based on the beautiful presentation on your website. This was a birthday gift, something emotional and important, not just a random purchase.

What I received was extremely disappointing!!!!!

The bouquet is significantly smaller than what is presented as a “medium size” — in reality, it looks minimal and far below any reasonable expectation. But even more concerning is the condition of the flowers. They are clearly not fresh!!! They look wilted, tired, and as if they were the last remaining flowers put together without any care!!!

It is honestly difficult to understand how someone could prepare and send such a bouquet, knowing it is meant for a birthday. This is not just about the product — it raises serious questions about your internal standards and company culture. A company that sells emotions and gifts should never allow something like this to reach a customer!!!

What makes this even worse is not only the money spent, but the emotional aspect. It is genuinely upsetting to trust a company with an important moment and receive something that looks unpresentable and disappointing.

I would strongly advise anyone not to use this service. Based on my experience, the quality does not match the price, and the result does not reflect what is promised.

This was my first experience with your company — and it will definitely be the last.

Absolutely outraged! I ordered what I had viewed on this site, a beautiful small bunch of flowers, for Mother's Day. It was not worth the amount of money paid. Would had been better to purchased from a local petrol station. The flowers were scanty and sparse. I should have read the reviews before ordering. Do not order from this company.

Ordered some spring flowers but having taken nearly three days to arrive they were limp and ruined and only fit for the bin. Complained and asked for a refund but so far been ignored. Hopeless company using terrible couriers. Will never use again.