Galartsy Reviews 

737
•
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 109 reviews, reviewers had a great experience with this company. Customers frequently mention that the products are wonderful, featuring gorgeous artistic designs, comfortable fits, and outstanding overall quality. People also deeply appreciate the prompt shipping times, efficient delivery service, and smooth ordering process when purchasing their favorite items. Some reviewers were not happy with the prolonged delivery times, noting that orders took weeks to arrive or experienced significant shipping delays. Consumers also mentioned that certain items looked quite different from the online website photos, and some individuals faced unexpected fitting or sizing challenges. Additionally, a few people felt frustrated when trying to contact support for replacements or returns.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and design, noting that items like sneakers and... See more

Quality

Clients share positive opinions on quality, noting that items like sneakers and apparel are absolutely... See more

Order

Users describe ambiguous interactions with order experiences, as some consumers praised the professional... See more

Delivery service

Customers had ambiguous experiences with delivery service, as some reviewers praised the prompt shipping and... See more

Customer service

Customers consistently note ambiguous experiences with customer service, as many reviewers report that... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Loving this company so far. I've ordered the creation of adam shoes (my favorite art piece), aswell as black Nihonga inspired Silk Sneakers with a creation of adam watch. The nigonga shoes came with a... See more

Rated 4 out of 5 stars

The order took a month to arrive. I thought I had been scammed and was considering contacting my credit card company however they did turn up eventually and they were lovely... worth the wait x

Rated 4 out of 5 stars

It was the most amazing gift I have ever received. As a huge Vincent Van Gogh fan this made me wipe like a child. The comfort, the art work and sustainability of the shoe is amazing. But you need to b... See more

Rated 4 out of 5 stars

I bought these sneakers for my grandsons birthday. He loves your stuff. He wears a size 13 so I ordered these sneakers size 13-13.5 which is the largest size you carry. Unfortunately, they a... See more


Company details

  1. Clothing Store

Written by the company

Galartsy is more than just a brand, it's a movement dedicated to bringing the beauty of fine art to the masses. We believe that art is not just for the elite, but for everyone to enjoy and appreciate. That's why we created a way for art lovers to wear their favorite paintings on a daily basis. Join the Galartsy movement, and Show the world your love and appreciation for art and culture!


Contact info

3.9

Great

TrustScore 4 out of 5

737 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 6% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(737)

113 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The shirt received was a bit different…

The shirt received was a bit different from whaty I saw on the website, it looked darker on the image-printed part, not as white as the white color in the rest of the shirt.

However, they do have an excellence customer service with swiftly reply and follow-up even though I requested for a full refund, I do not need to return the shirt to its warehouse in Mainland China and can simply pass the shirt for my friend who loves it!

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Good products and accesible website

i got a good deal foor shoes with matching accessories. the delivery wasn't the quickest but it wasn't too slow either. the products are great and fit really well. the website was very easy to use and they provide constant updates on your order.

14 March 2026
Unprompted review
Rated 5 out of 5 stars

Cool and genuine brand

Cool and genuine brand. Shoes matched how they looked in the website exactly. And when there was a delay in receiving one item i was sent another one (an extra one) by mistake and when i wanted to return it they told me to keep it. High ethics. thumbs up!

15 March 2026
Unprompted review
Rated 4 out of 5 stars

The order took a month to arrive

The order took a month to arrive. I thought I had been scammed and was considering contacting my credit card company however they did turn up eventually and they were lovely... worth the wait x

13 March 2026
Unprompted review
Rated 1 out of 5 stars

Beware - poor quality and misleading refund policy

Beware! I purchased a bomber jacket for $160. The quality and fit was very poor, with thin material and an extremely long torso that's supposed to be "unisex" but not shaped for a woman's figure. I tried to return it but was told it was made "on demand" and not eligible for return. This was NOT mentioned on the product page or home page. You have to go to the refund page, open the link and find out which products are not refundable. Shop elsewhere!

12 March 2026
Unprompted review
Rated 4 out of 5 stars

Loving this company so far

Loving this company so far. I've ordered the creation of adam shoes (my favorite art piece), aswell as black Nihonga inspired Silk Sneakers with a creation of adam watch. The nigonga shoes came with a spare pair of laces - silk to match the shoes which I adore. The quality of both are amazing. The watch is a bit loose but i just poked some extra holes in it haha. BEAUTIFUL packaging aswell, I keep the box for the creation of adam shoes on my shelf! I've gotten many compliments on the shoes especially at school. For my girlfriend I also bought Starry Night short fairy dress aswell as the Van Gogh sunflowers inspired corset. Both amazing quality and she fell in love the moment she saw them. The reason for the 4 stars is that even with express shipping it takes about 2 weeks to get from me, but its fine since rhey ship to China, and shipping isnt horrible. they have active tracking (i reccomend using SHOP as its less confusing than the tracking site) and for 2 purchases they even got here early which I love. Will definitely continue to buy!

10 February 2026
Unprompted review
Rated 2 out of 5 stars

Bad quality

Bad quality - shoes do not look like the photos on the website - stay away! I purchased a pair of Van Gogh 'Starry Night' sneakers. Was excited about these, but very disappointed when they arrived as they do NOT look like the photos advertised on the website. In the website photos, the shoes have vibrant blues, greens, yellow, etc - sharp and differentiated colors. The actual colors on the shoes are so faded that one can barely make out that there are different blues... everything just looks grey-ish (even the black). It would be impossible to tell that these were supposed to represent 'Starry Night' given how grey.

26 December 2025
Unprompted review
Rated 1 out of 5 stars

Shoes do NOT look photos on seller's website

Bad quality - shoes do not look like the photos on the website - stay away! I purchased a pair of Van Gogh 'Starry Night' sneakers. Was excited about these, but very disappointed when they arrived as they do NOT look like the photos advertised on the website. In the website photos, the shoes have vibrant blues, greens, yellow, etc - sharp and differentiated colors. The actual colors on the shoes are so faded that one can barely make out that there are different blues... everything just looks grey-ish (even the black). It would be impossible to tell that these were supposed to represent 'Starry Night' given how grey they are.

Customer service has been terrible; they don't respond for days after emailing, and then when they finally replied after a week of my emailing asking for a replacement or return (supplying photos compared with the photos on their website, to emphasize how completely different the shoes look), their customer service then tried GASLIGHTING me by saying that the discrepancy in colors was due to the lighting or my computer monitor settings. Ha! Give me a break. (I work with AI and am competent with computers - there is no way to account for the bright colors in the photos on their website.)
Do not waste your money.

19 January 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look