Loving this company so far. I've ordered the creation of adam shoes (my favorite art piece), aswell as black Nihonga inspired Silk Sneakers with a creation of adam watch. The nigonga shoes came with a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Galartsy is more than just a brand, it's a movement dedicated to bringing the beauty of fine art to the masses. We believe that art is not just for the elite, but for everyone to enjoy and appreciate. That's why we created a way for art lovers to wear their favorite paintings on a daily basis. Join the Galartsy movement, and Show the world your love and appreciation for art and culture!
Contact info
1309 Coffeen Avenue STE 1200, 82801, Sheridan, United States
- +1307-201-0469
- contact@galartsy.com
- galartsy.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 6% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The shirt received was a bit different…
The shirt received was a bit different from whaty I saw on the website, it looked darker on the image-printed part, not as white as the white color in the rest of the shirt.
However, they do have an excellence customer service with swiftly reply and follow-up even though I requested for a full refund, I do not need to return the shirt to its warehouse in Mainland China and can simply pass the shirt for my friend who loves it!
Really good experience
Service on point and ready to answer everything you need, fast shipping and great items’ quality.
Good products and accesible website
i got a good deal foor shoes with matching accessories. the delivery wasn't the quickest but it wasn't too slow either. the products are great and fit really well. the website was very easy to use and they provide constant updates on your order.
The size of the shoes is not correct
The size of the shoes is not correct, it absolutely doesn't fit the size advertised, wrote multiple emails for refund but nobody never answered, absolutely not recommended!
Cool and genuine brand
Cool and genuine brand. Shoes matched how they looked in the website exactly. And when there was a delay in receiving one item i was sent another one (an extra one) by mistake and when i wanted to return it they told me to keep it. High ethics. thumbs up!
The order took a month to arrive
The order took a month to arrive. I thought I had been scammed and was considering contacting my credit card company however they did turn up eventually and they were lovely... worth the wait x
Beware - poor quality and misleading refund policy
Beware! I purchased a bomber jacket for $160. The quality and fit was very poor, with thin material and an extremely long torso that's supposed to be "unisex" but not shaped for a woman's figure. I tried to return it but was told it was made "on demand" and not eligible for return. This was NOT mentioned on the product page or home page. You have to go to the refund page, open the link and find out which products are not refundable. Shop elsewhere!
Great customer service!
I have my birthday in 2days
I have my birthday in 2days . But u didn’t delivered the item .
Great customer service
Great customer service, kept in touch with progress updates on shipping, and I love the rings!!
Produit reçu conforme
Produit reçu conforme, mais attention cela vient de l'empire du Milieu.
I have bought the Vincent Van Gogh…
I have bought the Vincent Van Gogh bracelet as a birthday present for my daughter. She hasn’t been given it yet but I know she is going to love it!! It’s a gorgeous bracelet
Loving this company so far
Loving this company so far. I've ordered the creation of adam shoes (my favorite art piece), aswell as black Nihonga inspired Silk Sneakers with a creation of adam watch. The nigonga shoes came with a spare pair of laces - silk to match the shoes which I adore. The quality of both are amazing. The watch is a bit loose but i just poked some extra holes in it haha. BEAUTIFUL packaging aswell, I keep the box for the creation of adam shoes on my shelf! I've gotten many compliments on the shoes especially at school. For my girlfriend I also bought Starry Night short fairy dress aswell as the Van Gogh sunflowers inspired corset. Both amazing quality and she fell in love the moment she saw them. The reason for the 4 stars is that even with express shipping it takes about 2 weeks to get from me, but its fine since rhey ship to China, and shipping isnt horrible. they have active tracking (i reccomend using SHOP as its less confusing than the tracking site) and for 2 purchases they even got here early which I love. Will definitely continue to buy!
This is dropshipping from Aliexpress
This is dropshipping from Aliexpress. Worth 15$. Do not buy !
Very happy with the shoes
Very happy with the shoes. Shipping was to be expected, only took about a week to arrive.
Jessica from the Galartsy team was…
Jessica from the Galartsy team was great assisting me with a problem that came up after my order placement. Also, I really like the product I bought and will buy again.
Bad quality
Bad quality - shoes do not look like the photos on the website - stay away! I purchased a pair of Van Gogh 'Starry Night' sneakers. Was excited about these, but very disappointed when they arrived as they do NOT look like the photos advertised on the website. In the website photos, the shoes have vibrant blues, greens, yellow, etc - sharp and differentiated colors. The actual colors on the shoes are so faded that one can barely make out that there are different blues... everything just looks grey-ish (even the black). It would be impossible to tell that these were supposed to represent 'Starry Night' given how grey.
Shoes do NOT look photos on seller's website
Bad quality - shoes do not look like the photos on the website - stay away! I purchased a pair of Van Gogh 'Starry Night' sneakers. Was excited about these, but very disappointed when they arrived as they do NOT look like the photos advertised on the website. In the website photos, the shoes have vibrant blues, greens, yellow, etc - sharp and differentiated colors. The actual colors on the shoes are so faded that one can barely make out that there are different blues... everything just looks grey-ish (even the black). It would be impossible to tell that these were supposed to represent 'Starry Night' given how grey they are.
Customer service has been terrible; they don't respond for days after emailing, and then when they finally replied after a week of my emailing asking for a replacement or return (supplying photos compared with the photos on their website, to emphasize how completely different the shoes look), their customer service then tried GASLIGHTING me by saying that the discrepancy in colors was due to the lighting or my computer monitor settings. Ha! Give me a break. (I work with AI and am competent with computers - there is no way to account for the bright colors in the photos on their website.)
Do not waste your money.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.