Galartsy Reviews 

737
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 109 reviews, reviewers had a great experience with this company. Customers frequently mention that the products are wonderful, featuring gorgeous artistic designs, comfortable fits, and outstanding overall quality. People also deeply appreciate the prompt shipping times, efficient delivery service, and smooth ordering process when purchasing their favorite items. Some reviewers were not happy with the prolonged delivery times, noting that orders took weeks to arrive or experienced significant shipping delays. Consumers also mentioned that certain items looked quite different from the online website photos, and some individuals faced unexpected fitting or sizing challenges. Additionally, a few people felt frustrated when trying to contact support for replacements or returns.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and design, noting that items like sneakers and... See more

Quality

Clients share positive opinions on quality, noting that items like sneakers and apparel are absolutely... See more

Order

Users describe ambiguous interactions with order experiences, as some consumers praised the professional... See more

Delivery service

Customers had ambiguous experiences with delivery service, as some reviewers praised the prompt shipping and... See more

Customer service

Customers consistently note ambiguous experiences with customer service, as many reviewers report that... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Loving this company so far. I've ordered the creation of adam shoes (my favorite art piece), aswell as black Nihonga inspired Silk Sneakers with a creation of adam watch. The nigonga shoes came with a... See more

Rated 4 out of 5 stars

The order took a month to arrive. I thought I had been scammed and was considering contacting my credit card company however they did turn up eventually and they were lovely... worth the wait x

Rated 4 out of 5 stars

It was the most amazing gift I have ever received. As a huge Vincent Van Gogh fan this made me wipe like a child. The comfort, the art work and sustainability of the shoe is amazing. But you need to b... See more

Rated 4 out of 5 stars

I bought these sneakers for my grandsons birthday. He loves your stuff. He wears a size 13 so I ordered these sneakers size 13-13.5 which is the largest size you carry. Unfortunately, they a... See more


Company details

  1. Clothing Store

Written by the company

Galartsy is more than just a brand, it's a movement dedicated to bringing the beauty of fine art to the masses. We believe that art is not just for the elite, but for everyone to enjoy and appreciate. That's why we created a way for art lovers to wear their favorite paintings on a daily basis. Join the Galartsy movement, and Show the world your love and appreciation for art and culture!


Contact info

3.9

Great

TrustScore 4 out of 5

737 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 6% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(737)

113 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Miserable experience with customer service…

I’ve ordered from Galartsy several times before and had excellent experiences. This time, however, I reordered some pillowcases and the second I pressed order, I got an email offering a substantial discount. I went to cancel and reorder but quickly found there was no way to cancel. Finally, frustrated, I emailed customer service, but didn’t hear from them until the next day. She basically said she put through a request to cancel, but wasn’t sure it might be too late. That was a week ago. No more word, they still have my money, and no order has arrived. I am NOT happy. There needs to be a way to cancel an order. That would have solved everything. The customer service rep could have offered to credit me the difference, and that would have satisfied me. Instead I get indifference then silence and no pillowcases in sight.

28 October 2026
Rated 3 out of 5 stars

The delivery process is STILL taking far too long

The delivery process took far too long. I understand that some orders may take long due to the amount of items ordered, but I purchased only ONE item on the 22nd of October. Its been 8 days, and it STILL hasn’t left the origin country. I have no comment on the quality of the item because I haven’t received it yet, and have only received the review emails for my order.

30 October 2026
Rated 1 out of 5 stars

What am I reviewing?

You're asking me for a review when I ordered the item over a week ago and it hasn't even shipped yet. What exactly am I reviewing?

21 October 2026
Rated 2 out of 5 stars

Questionable quality and lack of return support

I received the product, yes. It was of decent quality, but definitely not top quality shoe you’d expect from a well known brand. The shoes didn’t fit unfortunately so i had to return. They require you email them and send photos of the shoes and packaging before they give you the address to send it to. You have to pay return shipping. I did that, and the package got re-routed back to me by UPS because the package wasn’t deliverable to the provided address. I emailed galartsy about this and they said they’d look into it but that was over two weeks ago and they aren’t responding to follow ups.

19 October 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy from this store!

Do not buy from this store!

I bought an expensive jacket. The cut is awful and the quality is terrible—very disappointing considering the price.

If you want to return an item, you have to contact customer service first, but they never answer. After nearly a month, they finally replied and told me that I am now past the 2-week deadline, so I can no longer return it.

I am pretty sure that's a common scam. Do not buy!

18 October 2026
Unprompted review
Rated 5 out of 5 stars

Best sneakers I own

For the price I paid, I feel like I will never find anything better.
The shoes I bought are not only stylish but also comfortable, and seem like they will last a long time.
I will probably get another pair from them, which is surprising since I'm usually not a huge sneakers guy.

7 September 2026
Unprompted review
Rated 4 out of 5 stars

I bought these sneakers for my grandsons birthday

I bought these sneakers for my grandsons birthday. He loves your stuff.

He wears a size 13 so I ordered these sneakers size 13-13.5 which is the largest size you carry.

Unfortunately, they are a bit tight on him. I had him take them to a shoe repair shop to see if they can stretch them a little bit for him. Otherwise, he won’t be able to wear them!

Needless to say, I’m very disappointed. I’ve never had an issue buying him size 13 sneakers.

31 August 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful jacket

Beautiful jacket, well worth the wait!
Exquisite embroidery and lots of fun to wear.
Thank you for making such amazing designs for clothing. I love it.

20 September 2026
Unprompted review

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