Customer - Northumberland

Good quality for money, especially in the sale!
Deducted 1 star because:
They use Evri as their couriers (they are notorious round here for being late or delivering to the wrong address); fortunately they delivered only 1 day late but advising me only 1/2 hour before!
AND
I ordered 2 coats in the same size: 1 fitted perfectly the other was big and baggy (but useful for winter use when I could wear extra layers beneath).

I have enjoyed tasting the range of meals and snacks provided and the ability to make my own choices from the daily breakfast, lunch, dinner and snack selections. Most of the meals are very tasty and I have been surprised how filling they often are. I have migrated from cooking many of my meals from scratch a decade ago to using a range of ready meals, before switching to Jane Plan. However, I needed to take better control of my portion control and, although I haven't stuck strictly to 1200 calories per day, I have seen a significant weight loss since beginning and as I get more used to the portion size hunger pangs are decreasing!
Yes it is more expensive than just doing a weekly shop, as you still have to buy fresh dairy, fruit, veg and any bread you need. Initially I bought into 7 day a week plan but I think before ordering my next box I'll reduce that to 5 days per week as I've occasionally felt more like a sandwich/gone for a meal out/not eaten due to the heat and have begun to build up an excess of meals.
As most meals are reheated for just 3 minutes max in the microwave I appreciate being able to choose what I fancy either on the spot or from a daily selection made after a previous meal, to ensure variety. Also I've been converted to a small 'snack' comprised of DARK chocolate!!! In the past 3 months I think I've only had 2 bars of milk chocolate and 2 bags of crisps!!!
Yes, I've had days where my calorific intake has been 2000+ but this has been tempered by looking at the weekly average and adjusting days either side accordingly. So far, 3 months in I'm still enjoying using Jane Plan and hope the weight loss continues over the next 5months to get me close to my goal loss.

I ordered 2 packs of the mixed perenials - 5 for £12. Although the plants that arrived were well established in their pots it did seem to take ages for them to be delivered and when I opened the box I suspect I know why: they had been held packed and ready to go at either the pick up point or the Couriers base. They looked as if they had originally been securely packed in plastic shell 'cups' in 4s but as well as the outer box being badly disfigured on arrival pretty much all of the plants were outside these protective cups and were strewn about the bottom of the box. Obviously no care had been taken during their 6 days transportation between packing and my front door. The length of time taken, during one of the recent heatwaves meant most of the plants were bone dry - some had parted company with their pots and despite keeping them shaded and well watered since delivery I have lost 3 of them! Not a happy customer, overall. Those that have survived are beginning to show recovery 14 days on since delivery although I will have to prune off some dead sections and flower spikes taking away energy from root establishment.

Items ordered late on a Saturday evening: most of it was delivered within 2 days on the Monday, followed by items sent directly from other suppliers within 4 days on the Wednesday. One of the parcels delivered on Wed was ripped but this was most likely due to the handling system rather than the sender. Otherwise goods reached me in perfect condition. Boots own items represented good value.

Environmentally friendly products which actively reduce the amount of plastic, water and harmful chemicals circulating in both the postal service and the home. Products have a pleasant but not overpowering fragrance and have proved to be friendly towards sensitive skin.

The E-on computer bot that I connected to was consistent and available at all times. As I initially couldn't make up my mind what to do it remained patient while I perusex a number of options, came out of the program and then returned when I'd made up my mind. There was only one option cheaper than what I was already on, so in the end it wasn't really that helpful- it only saved me a couple of quid a year but better in my pocket than yours! Do humans ever read these reviews?

Once again an enjoyable holiday with Fred made even better by having my birthday on board the first part of my trip: the staff made it feel all the more special with their good wishes, from the room steward to the dining room staff. The weather in Norway was largely dreadful, low cloud excluding most of the views, but the entertainment staff and destination crew worked hard to make it a memorable trip. On the second part of my trip to western Med islands I was initially confined to my cabin with Covid but again the staff rose to help - a special mention to ship's nurse Stacey, on her first trip, who not only monitored my health but also prevented cabin fever with her twice daily contacts. A variety of ports of call on this leg meant a lot of 'first' ports of call, my favourite being Cadiz - we moored right in the centre of town, lots of things to see within walking distance, and a good range of excursions offered. It must have been a good trip as on the last day I booked my next trip with a similar itinerary visiting Portugal, Spain and Gibraltar, including another trip to Cadiz! Hopefully the return trip - broken up by port calls with 2 days of return to the home port, instead of 4 solid sea days, will be more interesting. Roll on next Spring!

Lot of updating done since my last visit (1 year ago +) and looks like more to come. Fewer concessions at the moment but still ones I like to shop in - Cotton Traders, The Works, Pavers. Restaurant still good to eat in and I now qualify for over 60s midweek lunch offer! General garden centre items seemed more competitive than on previous visits, so win win all round!

Both roses I ordered arrived in perfect vegetative condition despite the packaging and one of the pots being in bad shape/broken. One of them even has a bud on - in October! They arrived a week after ordering. The advisory e-mail saying they were on the way was sent after 10pm (which I missed) and they arrived the following morning, so I was a little unprepared, although fortunately I was in.

Although my plants were effectively delivered 'next day' from the supplier, the box containing them was damaged as were the pots inside, with compost outside the internal packaging. Pleasant delivery driver warned me about state of delivery box, implying it was like that when he picked it up.

Items delivered quickly and on time. They had had a bit of a mishap in the courier's depot but the delivery driver made sure I was happy that the contents were OK before leaving the parcel with me.
Items ordered were as described and are in almost daily use now and wearing well.

Usually I have been really pleased with the items I have ordered from Groupon. My most recent purchase was address stickers for my refuse bins and I presume this is what I have been asked to review as I have not ordered anything else that could be regarded as an 'experience'? I had to wait much longer than usual for the items to be delivered and they, frankly weren't of the usual Groupon quality, although bearing in mind the price I paid, they could be considered appropriate value for money. Won't be buying again.

First attempt to fit a Smart meter was abandoned as apparently the model the engineer had brought wasn't compatible with Economy 7 night store heating (it tripped the whole supply and on a Friday pm that wasn't going to happen!). Second attempt took much longer than expected (about 2 1/2 hours) or was this because it was the last job of the day? Then they messaged me to say sorry the job hadn't gone as well as expected and could they make another appointment to come back and try again! Replied that Smart meter seemed to be working OK, electric supply hadn't been affected and why did they need to come back? Another message from E.on to say they'd checked everything again and yes, everything seemed to be working fine and they didn't need a 3rd visit after all!

Either didn't hear deliverer at door or they just went straight to default 'safe place'. First I knew of successful delivery was a couple of hours later when I checked my e-mails to see if delivery had been cancelled or further delayed (had already had a 'delay' message to a late delivery time that day). Parcel was safely found in safe place.

Extra strong foil offer was too good to miss, especially with free P&P! Quick delivery, competitive with supermarket prices and you know you'll get good quality items with Lakeland.

Evri was chosen by the product retailer to deliver my parcel from Lakeland. I was kept well informed of its progress from retailer to delivery. Prompt and friendly delivery, in good condition.

We travelled to Dobbies, Melville Edinburgh from north Northumberland as it has different concessions to our local Dobbies garden centre at Morpeth. Upon arriving we went straight to the restaurant for lunch and although it was early December, we didn't have to wait long to be shown to a table. Ordering and receiving our food took a while longer but was lovely when it arrived.

After lunch and a toilet stop (very clean as usual) we went shopping - TOG24, Lakeland, Cotton Traders, Hotter shoes, Christmas department, pet section and grocery area. I knew that they had changed suppliers from Booths to Sainsbury's so was a bit disappointed in this (there's a Sainsbury's in my local town) but the butcher's/deli counter was an independent franchise and had some lovely goods on offer. I was also disappointed in the range of bread/scones/etc on offer, previously there was a much wider range of goods to choose from.

We left after about 3 hours, satisfied with our purchases and our day out, and looking forward to getting home before dark.

Delivered on time in good condition with a friendly smile.

Easy to make a choice on website from good range of options and prices. Confirmation of purchase quick and clear. Add-ons (disconnection, take-away of old appliance or reconnection) clearly priced and able to select once choice made. Delivery within 3 days (next day option seemed to disappear from website after 3pm though no cut-off time shown on site), although some days did have a charge attached. Kept well informed on day of delivery of progress of van and was well packed on arrival. Reconnection and removal of packaging completed within 40 minutes. Only thing stopping 5* was the usual phone call asking if I wanted extra insurance\warranty - if I wanted that I'd have chosen it on ordering!

Ordered Korbond elastic and House of Alistair ready made face coverings. They came in separate parcels on separate days but both were well packaged and delivered covid safely within 8 working days. Elastic is elastic - no more to say! The face coverings were good value for the money I paid but feel that for added protection they would be better with another mask/layer inside. Fabric designs were very appropriate for both male/female selections (if that's PC to say now a days!). Would recommend both to others.