Easy to navigate website. Great deal on 20% off. Lots of choice to create your own unique style. Kept up to date with progress of order & when delivery is expected. Not received yet, however, Royal Ma... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
It was very easy to order online, quite straightforward. Arrived in the space on a day even on standard delivery free postage. The necklace & charms are beautiful. Once I received I decided to have... See more
Company replied
5 stars. We bought a beautifully engraved Pandora heart for our daughter’s wedding day and couldn’t be happier. It arrived the very next day just as promised, perfectly engraved and amazing quality. I... See more
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In spite of trying several Pandora stores we were unable to find the item we wanted so had to go on line which worked very well and item arrived within two days of placing the order. Post Office deli... See more
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Company details
Written by the company
Distinctive details and superior crafsmanship make Pandora jewellery stand out from the crowd. Made with the planet in mind, our skilled craftspeople shape precious metals and responsibly sourced materials into contemporary jewellery that holds the stories of the things you love, waiting to be worn and told by you.
Contact info
United Kingdom
- uk.pandora.net
4.1
Great
174K reviews
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Was put in the mailbox of the wrong…
Was put in the mailbox of the wrong address even when the right address was put in, a bit of a hassle because of that but otherwise fine
4 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from PANDORA UK
Hi,
Thank you very much for your wonderful 5-star review!
We are delighted to hear that you had a great experience with us. Providing excellent service, high-quality products, and smooth delivery is always our goal.
Your kind feedback truly means a lot to our team, and we look forward to welcoming you again soon.
Best regards, PANDORA
Quick Delivery
Quick Delivery. Lovely item.
Slightly smaller in thickness of bracelet than was expecting.
3 September 2026
Reply from PANDORA UK
Hi,
Thank you very much for your wonderful 5-star review!
We are delighted to hear that you had a great experience with us. Providing excellent service, high-quality products, and smooth delivery is always our goal.
Your kind feedback truly means a lot to our team, and we look forward to welcoming you again soon.
Best regards, PANDORA
Pandora website is easy to use Royal Mail rubbish
Pandora website is easy to use. I haven’t received my parcel through Royal Mail. No proper safe space picture, don’t know where my parcel is?
2 September 2026
Reply from PANDORA UK
Hi,
Thank you very much for your wonderful 5-star review!
We are delighted to hear that you had a great experience with us. Providing excellent service, high-quality products, and smooth delivery is always our goal.
Your kind feedback truly means a lot to our team, and we look forward to welcoming you again soon.
Best regards, PANDORA
Reply from PANDORA UK
Hi,
Thank you very much for your wonderful 5-star review!
We are delighted to hear that you had a great experience with us. Providing excellent service, high-quality products, and smooth delivery is always our goal.
Your kind feedback truly means a lot to our team, and we look forward to welcoming you again soon.
Best regards, PANDORA
Engraveable pendant and necklace
Chosen by our Granddaughter , for her 18th birthday,we have recently purchased a lovely engraveable heart shaped pendant and necklace.
The words were beautifully engraved onto the pendant- despite the small size of the pendant !
The two rings chosen , were beautiful too !
We were kept informed of the puchase and our delivery also
3 September 2026
Reply from PANDORA UK
Hi,
Thank you very much for your wonderful 5-star review!
We are delighted to hear that you had a great experience with us. Providing excellent service, high-quality products, and smooth delivery is always our goal.
Your kind feedback truly means a lot to our team, and we look forward to welcoming you again soon.
Best regards, PANDORA
I visited the Pandora shop in Taunton
I visited the Pandora shop in Taunton, the assistant was so helpful the item I chose was not in the shop , so she ordered it for me and it came next day brilliant. Very pleased with the item and packaging.
2 September 2026
Reply from PANDORA UK
Hi,
Thank you very much for your wonderful 5-star review!
We are delighted to hear that you had a great experience with us. Providing excellent service, high-quality products, and smooth delivery is always our goal.
Your kind feedback truly means a lot to our team, and we look forward to welcoming you again soon.
Best regards, PANDORA
Photo made it look like it was going to…
Photo made it look like it was going to be bigger than what it was
4 September 2026
Easy to navigate website and purchase
Easy to navigate website and purchase. Great charms for my bracelet.
3 September 2026
Reply from PANDORA UK
Hi,
Thank you very much for your wonderful 5-star review!
We are delighted to hear that you had a great experience with us. Providing excellent service, high-quality products, and smooth delivery is always our goal.
Your kind feedback truly means a lot to our team, and we look forward to welcoming you again soon.
Best regards, PANDORA
I am so happy to received the Pandora…
I am so happy to received the Pandora parcel on good time. It is very good service from Pandora.
2 September 2026
Reply from PANDORA UK
Hi,
Thank you very much for your wonderful 5-star review!
We are delighted to hear that you had a great experience with us. Providing excellent service, high-quality products, and smooth delivery is always our goal.
Your kind feedback truly means a lot to our team, and we look forward to welcoming you again soon.
Best regards, PANDORA
Delivery was on time only thing was it…
Delivery was on time only thing was it was left on my back door step not placed in parcel box
4 September 2026
Reply from PANDORA UK
Hi,
Thank you very much for your wonderful 5-star review!
We are delighted to hear that you had a great experience with us. Providing excellent service, high-quality products, and smooth delivery is always our goal.
Your kind feedback truly means a lot to our team, and we look forward to welcoming you again soon.
Best regards, PANDORA
Perfect birthday gift
Easy to order online, arrived quickly and is absolutely beautiful.
2 September 2026
Reply from PANDORA UK
Hi,
Thank you very much for your wonderful 5-star review!
We are delighted to hear that you had a great experience with us. Providing excellent service, high-quality products, and smooth delivery is always our goal.
Your kind feedback truly means a lot to our team, and we look forward to welcoming you again soon.
Best regards, PANDORA
Great site I normally go to store !but…
Great site I normally go to store !but quick and easy selection online saved me time
4 September 2026
Reply from PANDORA UK
Hi,
Thank you very much for your wonderful 5-star review!
We are delighted to hear that you had a great experience with us. Providing excellent service, high-quality products, and smooth delivery is always our goal.
Your kind feedback truly means a lot to our team, and we look forward to welcoming you again soon.
Best regards, PANDORA
Found everything we wanted
Found everything we wanted, delivered when said it would be. 10/10
1 September 2026
Reply from PANDORA UK
Hi,
Thank you very much for your wonderful 5-star review!
We are delighted to hear that you had a great experience with us. Providing excellent service, high-quality products, and smooth delivery is always our goal.
Your kind feedback truly means a lot to our team, and we look forward to welcoming you again soon.
Best regards, PANDORA
My Daughter
My Daughter, Grandaughter and Myself have a lot of Pandora jewellery we love it
4 September 2026
Reply from PANDORA UK
Hi,
Thank you very much for your wonderful 5-star review!
We are delighted to hear that you had a great experience with us. Providing excellent service, high-quality products, and smooth delivery is always our goal.
Your kind feedback truly means a lot to our team, and we look forward to welcoming you again soon.
Best regards, PANDORA
Great products and great service
17 March 2026
Reply from PANDORA UK
Hi,
Thank you very much for your wonderful 5-star review!
We are delighted to hear that you had a great experience with us. Providing excellent service, high-quality products, and smooth delivery is always our goal.
Your kind feedback truly means a lot to our team, and we look forward to welcoming you again soon.
Best regards, PANDORA
Reply from PANDORA UK
Hi,
Thank you very much for your wonderful 5-star review!
We are delighted to hear that you had a great experience with us. Providing excellent service, high-quality products, and smooth delivery is always our goal.
Your kind feedback truly means a lot to our team, and we look forward to welcoming you again soon.
Best regards, PANDORA
Reply from PANDORA UK
Hi,
Thank you very much for your wonderful 5-star review!
We are delighted to hear that you had a great experience with us. Providing excellent service, high-quality products, and smooth delivery is always our goal.
Your kind feedback truly means a lot to our team, and we look forward to welcoming you again soon.
Best regards, PANDORA
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