The parcel was delivered without any issues but the response to feedback about the available safe place options appeared to be acknowledged but was then totally ignored. After a series of bizarre... See more
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My package was delivered on time as per the email. The driver phoned my mobile to gain entry to the building,ie. flats, and I buzzed him through main entry door. He left the package inside the main d... See more
Goods arrived on time but left outside by the main door instead of in the safe location requested
The local delivery person is helpful and incredibly kind. He knows that I am disabled and waits till I can open my door. He never makes me feel uncomfortable or awkward about my disability. Such conce... See more
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Company details
About Evri
Written by the company
Evri is the UK’s biggest dedicated parcel delivery company, leading the way in creating responsible delivery experiences for everyone, everywhere. And we’re doing that by offering the most convenient way to send, receive and return parcels without costing the earth.
From our roots as a mail order company 50 years ago, we’ve grown considerably over the decades – and we’ve had a few name changes along the way. Now, with our friendly team of 20,000+ couriers, 15,000+ ParcelShops and Lockers, and a growing network of state-of-the-art hubs and depots, Evri provides delivery solutions for anyone who wants to send a parcel.
Whether it’s someone sending a birthday present to a friend, a marketplace trader shipping in bulk or a major brand such as John Lewis, ASOS or Next, we work closely with diverse communities and more than 700 of the UK’s top retailers to safely get parcels from A to everywhere.
A lot of parcels, in fact. More than 730million a year.
And it’s not just customers and retailers who trust us. We’ve won loads of industry awards over the years celebrating our achievements in IT, innovation and our environmentally friendly green fleet.
Evri is more than just a name. It’s a statement of intent, reflecting our commitment to customers and clients.
Every parcel, every person, every place – every delivery made for you.
From our roots as a mail order company 50 years ago, we’ve grown considerably over the decades – and we’ve had a few name changes along the way. Now, with our friendly team of 20,000+ couriers, 15,000+ ParcelShops and Lockers, and a growing network of state-of-the-art hubs and depots, Evri provides delivery solutions for anyone who wants to send a parcel.
Whether it’s someone sending a birthday present to a friend, a marketplace trader shipping in bulk or a major brand such as John Lewis, ASOS or Next, we work closely with diverse communities and more than 700 of the UK’s top retailers to safely get parcels from A to everywhere.
A lot of parcels, in fact. More than 730million a year.
And it’s not just customers and retailers who trust us. We’ve won loads of industry awards over the years celebrating our achievements in IT, innovation and our environmentally friendly green fleet.
Evri is more than just a name. It’s a statement of intent, reflecting our commitment to customers and clients.
Every parcel, every person, every place – every delivery made for you.
Contact info
Download the Evri app
4.1
Great
6M reviews
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Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
On time and put in safe place.
6 September 2026
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Handed me parcel personally
He tried back door first then handed me parcel personally at front door.
6 September 2026
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Delivered on time
5 September 2026
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Parcel was left in an unsafe place
Parcel was left in full view by the front door, despite clear instructions to leave it in a safer place.
Clearly the delivery person did not read the delivery instructions and also ignored the clear notice posted on the front door.
If he/she decide to save time by not to leaving it in the safe place, why not open the door (it wasn't locked), or ring the door bell (we were in)?
4 September 2026
Reply from Evri
Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Kimberley
Found parcel under a car!
Found parcel under a car!
At home all day waiting for delivery.
Would have been good if door bell had been rung.
5 September 2026
Reply from Evri
Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Kimberley
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
A1 *********
6 September 2026
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Lovely speedy thoughtful couriers
Lovely speedy thoughtful couriers. Not had any disappointment with their service from a variety of retailers.
3 September 2026
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
No number on address so driver phoned…
No number on address so driver phoned great service
5 September 2026
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Respects my property and sees the gate…
Respects my property and sees the gate is shut, places the parcels carefully in the porch
3 September 2026
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
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