not bad, i think fee included damage insurance but still wanted to sell me more and made me feel bad if i lose car! they play with terms, deductibles etc. Still much better than ACE company. Never try... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
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Have used Argus for a long time, I feel I'm getting the best that the market can offer. This trip required a different drop off location from the collection so I was a bit concerned but it all was eas... See more
Company replied
I have found the experience of researching prices, options and details through the Argus online process was more informative and easier than other sites. I have made my booking but yet to do the pick... See more
Company replied
Did what it said on the tin - no fuss. Argus is a booking agency. I have used them many times over the years and everything has worked perfectly. The following review relates to my experience of Pay... See more
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Company details
Information provided by various external sources
Argus Car Hire is the ultimate low cost car hire website. We know about car hire. We were founded in 1959. Been online since 1996. Have partnerships with over 1,500 suppliers. And more than 30,000 locations worldwide. So we have more cars, more models, more choice. All with the lowest price or the difference back. Simple.
Contact info
Ireland
- www.arguscarhire.com
3.5
Average
23K reviews
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I had no idea that I’d also signed up…
I had no idea that I’d also signed up for an additional insurance policy for 120 pounds. The person at customer service spoke very, very unclearly and way too fast. When a German salesperson realizes that a foreigner doesn’t understand properly, they ask again—but this person didn’t. Never again with Green Motion.
17 August 2026
Unprompted review
Reply from Argus Car Hire
Dear Michael Oster,
We are truly sorry to hear about your frustrating experience with the additional insurance policy and the communication issues you encountered. We are reviewing this internally to ensure our team provides clear and understandable information to all customers.
Best regards,
Abdelrahman
Good yo go/ easy & professional
Easy, efficient, professional & quick.
Great value too.
Lots ti choose from
23 August 2026
Unprompted review
Reply from Argus Car Hire
We're so happy to hear you found our service easy, efficient, professional, and quick, with great value and variety! We appreciate your wonderful feedback.
DO NOT USE ARGUS CAR HIRE!! & U-SAVE!!
Do not even think to rent through this company!!!
The sub contractor they used is forcing to buy an additional packages and if you do not accept they are cancelling and even they say they will refund money after %10 reduction they do not refund anything.
29 July 2026
Unprompted review
Reply from Argus Car Hire
Dear Yucel,
We sincerely apologize for the negative experience you encountered with the subcontractor. We understand your frustration regarding the additional packages and the refund process. We are actively investigating this matter to ensure such issues are addressed.
Best Regrds,
Abdelrahman
The Service at the counter is horrible.
The Service at the counter is horrible.
They just want to sell Upgrades.
Without real credit card you are lost.
23 August 2026
Unprompted review
Reply from Argus Car Hire
Dear,
We are incredibly sorry to hear about your frustrating experience. We truly appreciate your feedback and are fully committed to using your insights to enhance our services moving forward.
Kinds Regards,
Habiba
Customer Care Team.
Always flawless experience
Always flawless experience. Highly resommended.
22 July 2026
Unprompted review
Reply from Argus Car Hire
Dear Sasa,
We're so happy to hear you consistently have a flawless experience with us! We truly appreciate your kind words and high recommendation.
Kindest Regards,
Habiba
Customer Care Team
Everything went to plan and good service
Everything went to plan and good service
8 August 2026
Unprompted review
Reply from Argus Car Hire
Dear Krissy,
We're so glad to hear everything went smoothly and that you received good service. We appreciate your positive feedback!
Kindest Regards,
Habiba
Customer Care Team
Reply from Argus Car Hire
Dear Derek,
We're so glad to hear everything went smoothly and that you received good service. We appreciate your positive feedback!
Kindest Regards,
Habiba
Customer Care Team
Caution Recommended
I made two separate car hire bookings via Argus for my Rarotonga vacation. The booking process was simple and very easy. I used a debit card for the payments and did not receive any alert about the need for a credit card until after completing the bookings at which time I received separate emails for each booking advising that a credit card was required. Not having one, I had no choice but to cancel the bookings and Argus withheld around 10% of the amounts paid as a cancellation fee. I complained to Argus and received no response. Dishonest conduct and clearly breaches Australian Consumer Law.
9 June 2026
Unprompted review
Reply from Argus Car Hire
Dear Mark,
Thank you for sharing your feedback, and I am truly sorry to hear that your experience did not meet your expectations.
I would like to gently clarify that the supplier's terms and conditions are fully outlined both prior to finalizing your booking and within your confirmation details. We always aim to ensure complete transparency throughout the booking process, but I understand how frustrating these situations can be, and your comments are genuinely valued as we work to improve.
Kindest Regards,
Habiba
Customer Care Team
Reply from Argus Car Hire
Dear Mos,
We're so happy to hear you found our booking process fast and smooth, and our rates competitive! We truly appreciate your positive feedback.
Kindest Regards,
Habiba
Customer Care Team
Mexx do not give me the car cause i…
Mexx do not give me the car cause i refused to pay a insurrance
15 August 2026
Unprompted review
Reply from Argus Car Hire
Dear Mariana,
Thank you for your feedback.
I can completely understand your frustration and disappointment regarding your recent experience, and I am truly sorry that we did not meet your expectations.
I want to make sure your concerns are thoroughly investigated. Please contact our support team directly at hello@arguscarhire.com
with your booking reference number and the full details of your query.
Thank you for your patience, and I look forward to assisting you further.
Best Regards,
Habiba
Customer Care Team
Terrible service and almost ruined our holiday
Third party car hire service that allows you to book a car that the hire company won't release because your debit card is not compatible with their company policy. Left us stranded on a Sunday without a car and almost ruined our holiday
16 August 2026
Unprompted review
Reply from Argus Car Hire
Dear Augustin,
Thank you for sharing your feedback, and I am truly sorry to hear that your experience did not meet your expectations.
I would like to gently clarify that the supplier's terms and conditions are fully outlined both prior to finalizing your booking and within your confirmation details. We always aim to ensure complete transparency throughout the booking process, but I understand how frustrating these situations can be, and your comments are genuinely valued as we work to improve.
Kindest Regards,
Habiba
Customer Care Team
It's easy and offers good prices and…
It's easy and offers good prices and comparisons
18 August 2026
Unprompted review
Reply from Argus Car Hire
Dear Philip,
We're so happy to hear you found our service easy to use and appreciate our pricing and comparisons. Thank you for your positive feedback!
Kinds Regards,
Habiba
Customer Care Team
Reply from Argus Car Hire
Dear Klant,
We're so glad you found the booking process easy and our pricing satisfactory. We appreciate your positive feedback!
Kinds regards,
Habiba
Customer Care Team
Terrible experience
Terrible experience
Booked on day of travel for 11pm collection. Arrived on time (just) and no agent to meet us. Called both provided numbers at 11:03 & 11:06pm to be told by recorded message that the offices are closed.
Asked around and we knew to look for a yellow minibus which never turned up.
Waiting 20 minutes in case agent was dropping other clients off, tried calling again - no response. Used the online support service and they were unable to get through on the same numbers. Then advised to get another car (Over £600) or get a taxi. Struggled to get a taxi which then tried to rip us off...
To add insult to injury, the company "Centauro" has marked the booking as failed to show. They did not try to get in touch and now they are trying to make us pay for a service they failed to provide!
Absolute joke - avoid these companies!
19 July 2026
Unprompted review
Reply from Argus Car Hire
Dear Rob,
Thank you for sharing your feedback, and please accept our deepest and most sincere apologies for the incredibly stressful experience.
We will try to work harder to improve our services for a better experience in the future.
Kinds regards,
Habiba
Customer Care Team
Good easy follow website and simple…
Good easy follow website and simple booking
13 August 2026
Unprompted review
Reply from Argus Car Hire
Dear,
We are so happy to hear you found our website easy to use and booking simple. We appreciate your kind words!
Kind regards.
Habiba
Don’t use Argus
We booked a vehicle for our holiday in Queensland, Australia through Argus Car Hire. Our holiday had to be rescheduled, which Argus obliged and did. However they rescheduled for the wrong dates and we received no email confirmation to validate the dates. When we went to pick up the vehicle, we were told our rescheduled booking was for some 4 weeks earlier and our reservation was classified as a no-show. Our car hire was $686, of which Argus returned $274, with no explanation as to why they would not return the remaining $412. I have given Argus 2 months to return all my money and have received no response. I will never use Argus again.
I contacted Argus at hello email address below as suggested by their response to this review, I have not received a reply. Their response below is simply a PR exercise, to give the appearance they will do something. Argus, if you are reading this, I am still waiting for my $412 back, it’s been 2 months. I have emailed you with my reservation number and you’ve done nothing about it
20 July 2026
Unprompted review
Reply from Argus Car Hire
Dear Scott,
Thank you for your feedback.
I can completely understand your frustration and disappointment regarding your recent experience, and I am truly sorry that we did not meet your expectations.
I want to make sure your concerns are thoroughly investigated. Please contact our support team directly at hello@arguscarhire.com with your booking reference number and the full details of your query.
Thank you for your patience, and I look forward to assisting you further.
Best Regards,
Habiba
Customer Care Team
Made a genuine mistake with the return…
Made a genuine mistake with the return time and contacted support within 10 minutes of booking. Customer service was polite and did try to help, but the company policy required the booking to be cancelled and repriced, increasing the cost by £55. Cancelling would have incurred a £65 fee, leaving no practical option. Very disappointing policy.
12 August 2026
Unprompted review
Reply from Argus Car Hire
Hello Alex,
It's quite clear from your feedback that you're disappointed and frustrated. Please note that any amendment within the 48 hours of the pickup time the late amendment fees will be applied as per our terms and conditions
Kind regards
Anas
I've used car hire booking sites…
I've used car hire booking sites previously and always found them ok. I recently booked a car using Argus. The company I used, Green Motion, had a rating of 7.5. After an awful experience, where I can only describe as being ripped of, I've investigated Green Motion further, their average rating on Trustpilot is 1.5 out of 5. It's Complaint after complaint of the same issue I had..I've tried to complain to Argus but, I'm going round in circles. The ratings used by Argus doesn't reflect the real world. I was charged €890 for a scratch that was at most €150-€200. I've hired cars every year, some times twice a year for the past 10 years and never had an experience like this. After receiving the message below I emailed Argus like they suggested. I can only assume my email is was picked up by AI as they're don't address any of my issues or concerns. Total waste of my time. I'm not sure the Argus Bot will be to worried about there time.
5 August 2026
Unprompted review
Reply from Argus Car Hire
Dear John,
We regret to hear that you had an issue in regard to your car rental booking. We are sorry to learn that you are unhappy with the services provided. Please note that we take this feedback seriously.
As it's quite clear from your feedback that you're disappointed and frustrated. Please contact us at hello@arguscarhire.com with your booking number and your query so we can look into what went wrong.
Please accept our apologies for the oversight.
Best regards,
Anas
It is easy to choose car
It is easy to choose car, there is a lot of options. I hope everything keeps in the same way at the moment I receive the car.
9 August 2026
Unprompted review
Reply from Argus Car Hire
We're so glad you found our car selection easy to navigate! We assure you that we are committed to providing a seamless experience when you receive your vehicle.
The ace company said they can't put…
The ace company said they can't put amex business cards for insurance, and wanted me to cancel and book again for a huge amount or pay additional 509 dollars for insurance
So I paid another 75 percent (509 dollars)
6 August 2026
Unprompted review
Reply from Argus Car Hire
Dear sagee,
We regret to hear that you had an issue in regard to your car rental booking. We are sorry to learn that you are unhappy with the services provided.
Regarding your booking, we want to clarify that while you can use any payment method to secure a reservation on our website, the rental suppliers have specific requirements for the card used for the security deposit at the desk. This is a standard industry practice. The requirements, including the need for a credit card in the main driver's name, were outlined in the "Important Information" section that you confirmed you had read and accepted before finalizing your booking.
Regarding your attempts to contact us, we can confirm that we are available 24/7. Our contact numbers are listed on your booking voucher, which you receive immediately after making a reservation. We sincerely regret any difficulty you had in reaching us. We take your feedback seriously and will use it to review our processes to ensure clearer communication in the future.
I can assure you that it was reached in line with the Terms and Conditions of your rental agreement and I trust that you can understand our position on this matter
Kind regards
Anas
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