DiscoverCars.com Reviews 

When i booked it wasnt clear the only way i could make a deposit was with a credit card on my name. Since the credit card was on my wife her name i needed to cancel but i didnt get any refund because the booking was literally one hour within 48 hours. Thats blatent stealing. They did accept the payment from my wife her credit card even though she wasnt the person who booked.

Destroyed vacation!
When my wife two kids and me should pick up our rental car in Milano, they would not accept my fine working card because of company policy. Which have never been a problem before!
So their solution was that i could either rent another car for 1000euro more or i could buy a very expensive insurance, that costs more then renting the car itself. The personal was friendly, but not willing to find a solution. I offered to withdraw cash, make bank transactions or even have another person in the renting papers with another type of card. But they could find a company policy to reject all proposals.
So what should have been a nice vacation, ended as a nightmare because we were ripped off from Discover cars.

Nice experience

Easy, clear and streamlined.

Excellent Experience,easy to book

I conufed a bit dut to the sub items vs ttl amount.. I lost the line meantime (was not equal with my math knoweledge)

I am extremely disappointed with my experience.

I booked and prepaid £691 for a month-long car hire through Discovery Cars. Due to unexpected travel disruption, I was going to arrive late for collection. As soon as I realised this, I did exactly what Discovery Cars advises customers to do: I submitted a message through their Help Centre and repeatedly tried to call their customer service. Unfortunately, I received no response before the collection time.

When we arrived to Alicante the following day, we were still ready to collect the car for the remaining three weeks of our booking but were told the booking for 26 days had been cancelled. They would not release the car and offered no partial refund.

I understand the no-show policy, but I am disappointed that no goodwill solution has been offered despite the length of the booking and the fact that we were still willing to hire the car. I have also requested that my case be escalated to a senior manager for review, but after two days I have received no response.

I have been left in Spain with no car hire for a whole month, with 2 little children and my elderly father in law.

I expected much better customer service and communication from a company that advertises support throughout the booking process.

There are no humans to talk to, and all I get is an email from Brian telling me to have a nice day but offering no solution and not passing it on to anyone senior. I have evidence of the email I send and phone calls I made well in advance of pick up time and this has been completely disregarded. Its appalling! £671 out of pocket and no car for a whole month!

booking and price

good choice of cars

Ease of navigation in booking. Reasonable price.

For booking it’s good and I am waiting to meet same car I choose not like last year they offer for us manual as automatic was not available even we book automatic

this site seems legit. i hope I don't get bait and switched at the airport.

Quick and easy to book a hire car and a great price.