The ace company said they can't put…
The ace company said they can't put amex business cards for insurance, and wanted me to cancel and book again for a huge amount or pay additional 509 dollars for insurance
So I paid another 75 percent (509 dollars)
Reply from Argus Car Hire
Dear sagee,
We regret to hear that you had an issue in regard to your car rental booking. We are sorry to learn that you are unhappy with the services provided.
Regarding your booking, we want to clarify that while you can use any payment method to secure a reservation on our website, the rental suppliers have specific requirements for the card used for the security deposit at the desk. This is a standard industry practice. The requirements, including the need for a credit card in the main driver's name, were outlined in the "Important Information" section that you confirmed you had read and accepted before finalizing your booking.
Regarding your attempts to contact us, we can confirm that we are available 24/7. Our contact numbers are listed on your booking voucher, which you receive immediately after making a reservation. We sincerely regret any difficulty you had in reaching us. We take your feedback seriously and will use it to review our processes to ensure clearer communication in the future.
I can assure you that it was reached in line with the Terms and Conditions of your rental agreement and I trust that you can understand our position on this matter
Kind regards
Anas