Webdoctor.ie Reviews 

4,902
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 881 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently appreciate the remarkably fast response times and how easy it is to obtain prompt prescriptions and medical advice without leaving home. People frequently highlight the exceptionally helpful, professional staff who listen carefully to health concerns and explain treatment options with great care. Consumers find the overall platform exceptionally efficient for securing reliable healthcare services when traditional appointments are unavailable. Some reviewers were not happy with consultations feeling excessively rushed and completely lacking basic empathy or personal attention. A few individuals also noted experiencing unhelpful interactions, communication difficulties, or abrupt call terminations during their virtual appointments.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that doctors are professional, kind, helpful,... See more

User experience

People report positive experiences with user experience, highlighting how easy and convenient the entire... See more

Response time

Customers consistently note positive experiences with response time, frequently highlighting fast replies,... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that staff show genuine care, handle issues... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I needed an antibiotic immediately as I had a uti coming on. I couldn’t get an appointment with my gp so I tried your services. My doctor spoke to me via web chat and my antibiotics were sent to my... See more

Company replied

Rated 5 out of 5 stars

First time using this service. Needed a consultation on a Sunday morning and prior to some business travel. Got an appointment quickly. Uploaded the pre consultation data. Got a diagnoses and then col... See more

Company replied

Rated 5 out of 5 stars

This is an excellent service! I've had many negative experiences when talking with my regular GP about female issues, and the waiting time to book an appointment is becoming longer and longer these da... See more

Company replied

Rated 5 out of 5 stars

Excellent user experience. I was able to secure a web consultation for 45 minutes after I logged on - while being able to remain in bed. Lovely doctor, thorough and professional but still very persona... See more

Company replied


Company details

  1. General Practitioner
  2. also in
  3. Doctor
  4. Home Health Care Service
  5. Medical Center
  6. Medical Clinic
  7. Online Prescription Medication Vendor

About Webdoctor.ie

Written by the company

Ireland's award-winning service for online video doctors, prescription renewals, and home test kits.

Webdoctor.ie connects patients with doctors and provides instant access to medical care by combining telehealth expertise with powerful everyday digital solutions

Get instant access to healthcare, evening & weekends, from as little as €25!

All our experienced doctors are registered with the Irish Medical Council.

See a GP Online
Order a Prescription
Home Test Kits
Contraceptive Pill

Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

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Asks customers to review

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4.8

All reviews

(4,902)

819 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Charging consultation fees to…

Charging consultation fees to "prescribe" over the counter medication . Just use sons

2 November 2026
Webdoctor.ie logo

Reply from Webdoctor.ie

Thank you for taking the time to share your feedback.

We're sorry to hear that your experience left you feeling dissatisfied.

All of our GPs aim to act in their patients' best interests by providing safe, evidence-based care tailored to each individual's needs.

Your comments are valuable, and we will share your feedback with our senior management team for their review and consideration as part of our ongoing commitment to improving the care and service we provide.

Best Wishes,
Webdoctor.ie

Rated 5 out of 5 stars

Focused

Focused, to the point & beneficial

1 November 2026
Webdoctor.ie logo

Reply from Webdoctor.ie

Thank you for the 5 stars, we're very happy that you found our service of benefit.
Best Wishes
Webdoctor.ie

Rated 5 out of 5 stars

quick

quick, timely response

31 October 2026
Webdoctor.ie logo

Reply from Webdoctor.ie

Thanks for the 5 star review. We really appreciate it.
Best Wishes
Webdoctor.ie

Rated 5 out of 5 stars

I had an amazing experience using…

I had an amazing experience using online doctor. Though my symptoms were needs to be physically reviewed however doctor examined it on video and medicines she suggested worked for me. Thanks a lot!

28 October 2026
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Reply from Webdoctor.ie

Thank you for sharing your feedback. We are very pleased to hear that the recommended treatment helped.
Best wishes,
Webdoctor.ie

Rated 5 out of 5 stars

Excellent service

Absolutely zero fuss, prescription wss confirmed & sent to my pharmacy within the hour. Super service

30 October 2026
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Reply from Webdoctor.ie

Thank you for the positive review. We are pleased to hear that you found our service so efficient.
Best wishes,
Webdoctor.ie

Rated 5 out of 5 stars

UTI .Recently came home from holidays…

UTI .Recently came home from holidays abroad with a UTI symptoms. Went on line to web doc put in my details etc. Paid €25. 15 mins later got an email saying my prescription was emailed into my local pharmacy. An excellent service would highly recommend. And will use again. Many thanks UTI cleared up in 3 days all good again 😊

29 October 2026
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Reply from Webdoctor.ie

Thank you for the positive review Carol, we are happy to hear that you were pleased by your experience with us.
Best Wishes
Webdoctor.ie

Rated 5 out of 5 stars

Acne

Highly recommend did a consultation for acne online and that evening they sent a prescription to my pharmacy for me 10/10 service

28 October 2026
Webdoctor.ie logo

Reply from Webdoctor.ie

Thank you for the 5 stars, we're very happy that you found our service of benefit.
Best Wishes
Webdoctor.ie

Rated 5 out of 5 stars

Quick and effective

Quick and effective, very happy!

19 October 2026
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Reply from Webdoctor.ie

Thank you for the 5 stars, we're very happy that you found our service of benefit.
Best Wishes
Webdoctor.ie

Rated 5 out of 5 stars

Excellent service

I ordered prescription online on Friday morning and it was promptly processed in the pharmacy I requested which meant I could start taking right away

23 October 2026
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Reply from Webdoctor.ie

Thanks Laura, we really appreciate your positive feedback and look forward to helping you again in the future.
Best Wishes
Webdoctor.ie

Rated 5 out of 5 stars

Best experience ever!My dr.was so…

Best experience ever!My dr.was so professional,kind and helpful.Thank you for much.

23 October 2026
Webdoctor.ie logo

Reply from Webdoctor.ie

Thank you for the positive review, we are happy to hear that you were pleased by your experience with us.
Best Wishes
Webdoctor.ie

Rated 5 out of 5 stars

Fast and accurate

Fast and accurate

15 October 2026
Webdoctor.ie logo

Reply from Webdoctor.ie

Thank you for the 5 stars, we're very happy that you found our service of benefit.
Best Wishes
Webdoctor.ie

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