Great service. From filling out a few details online first & then a phone call appointment with doctor within a 10 minute time frame, my own couldn't see me for 2 days. Doctor was professional & liste... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great service and a very accessible booking system. The Doctor I had for my consultation listened and gave the time to discuss through all my concerns and gave great treatment advice. He was very k... See more
Company replied
I made an appointment 2mins prior to my call from DocOnCall. I spoke to a very pleasant doctor who quickly reviewed my symptoms & forwarded a prescription to my chemist. HappyDays
Company replied
Fantastic service......The doctor on duty was absolutley fantastic, GAve me so much time and explained everything in details. He gave the time to go through the correct treatment options for me.
Company replied
Company details
Written by the company
At DocOnCall.ie, we believe getting medical help should be simple, fast, and stress-free. We're one of Ireland's leading online doctor and telehealth services, connecting you with IMC-registered Irish doctors for non-emergency care — from wherever you are, whenever you need us. Whether it's a sudden illness, a prescription you need refilled, a sick certificate for work, or a specialist referral, our doctors are here to listen and help. Every consultation is private, secure, and fully GDPR-compliant, so you can focus on feeling better — not paperwork. We're available 7 days a week, 7:00 AM to 10:00 PM, with one flat fee of €34.99 per consultation. No subscriptions, no hidden costs, no waiting rooms. Real doctors. Real care. Right when you need it.
Contact info
Kilkenny, Ireland
- support@doconcall.ie
- doconcall.ie
4.6
Excellent
57 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Excellent service, and very friendly and easy to talk to.
22 July 2026
Unprompted review
Reply from DocOnCall
Thank you for sharing your experience with us. We’re happy to know you felt at ease and received the support you needed. We look forward to helping you again whenever you require our services.
Excellent service
Excellent service
Fast call back within 15 minutes
Easy to book online
21 July 2026
Unprompted review
Reply from DocOnCall
Thank you for your kind words and for choosing our clinic. We’re pleased you had a smooth experience, and we look forward to welcoming you again whenever you need us.
Reply from DocOnCall
We really appreciate your feedback! It’s good to know you had a smooth and convenient experience with our clinic. Thanks for choosing us.
This was my first time using doc on…
This was my first time using doc on callq because my Gp is full.. Great service, quick and easy to use. And they do call you back on the time of your choice. This service is one I will be using again. Great for simple medical issues and they gave me sick certificate which I needed.
21 July 2026
Unprompted review
Reply from DocOnCall
Thank you for your lovely feedback! We’re so pleased your first experience with us was smooth and convenient. It’s great to hear we could help when your GP wasn’t available. We appreciate your trust and look forward to being there for you whenever you need us.
Very good experience using the service
21 July 2026
Unprompted review
Reply from DocOnCall
Thank you for your feedback! We’re happy to know you had a great experience with our service. Your kind words mean a lot to our team. Looking forward to serve you again 😇
Very efficient service
Very efficient service, provided photos for Dr Abdul and received medication promptly. Would recommend to others.
20 July 2026
Unprompted review
Reply from DocOnCall
Thank you for your wonderful feedback! It’s great to know that Dr. Abdul was able to assist you quickly and that you received your medication without delay. We truly appreciate your recommendation and look forward to supporting you whenever you need us.
Easy service to use
Easy service to use. Got a call with a doctor within 10 minutes. Th doctor was able to resolved the issue
18 July 2026
Unprompted review
Reply from DocOnCall
Thank you for your wonderful review! We’re glad you found our service easy to use and that you were able to speak with a doctor so quickly. It’s great to hear your issue was resolved. We appreciate your feedback and are here whenever you need us.
Waste of time
The call with the provider did not feel professional. The provider did not ask me very many questions. They didnt ask my child any questions. The provider was in a Tshirt and did not present themselves professionally. There was also a language barrier. He wanted me to send pictures but was not clear on how that needed to be done. I did not feel like the provider genuinely cared about my concerns for my child's illness. This process felt like a scam to get money. I will never use it again.
19 July 2026
Unprompted review
Reply from DocOnCall
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations.
We take concerns like yours seriously and want to better understand what happened. After receiving your feedback, we made multiple attempts to contact you to discuss your experience and gather more information, but unfortunately, we did not receive a response.
We remain committed to providing high-quality care and would welcome the opportunity to review your concerns thoroughly. Please reach out to us at your earliest convenience so we can discuss your experience in more detail and investigate the issues you’ve raised.
We value all patient feedback and appreciate the opportunity to address any concerns directly.
The online booking system was very easy…
The online booking system was very easy to navigate, allowing me to secure a telephone appointment with a GP within 15 minutes. The GP issued a prescription straight away, which was sent to my preferred pharmacy, and the medication was ready for collection within a further 15 minutes. Overall, it was an excellent experience. The service was highly efficient and greatly appreciated.
14 July 2026
Unprompted review
Fantastic service!
Fantastic service, call with a doctor within 10 minutes of submitting details. So professional and understanding and had a prescription to a chemist within 5 minutes of call. Cannot recommend enough!
18 July 2026
Unprompted review
Reply from DocOnCall
Thank you so much for your kind words and recommendation! We’re delighted to hear you had such a positive experience. Providing fast, professional, and compassionate care is what we strive for every day. We truly appreciate your support and look forward to serving you again should you ever need us. Wishing you all the best!
It was great phone on time doctor was…
It was great phone on time doctor was very good and helpful
17 July 2026
Unprompted review
Reply from DocOnCall
Thank you for your kind review! We’re delighted to hear your appointment was on time and that the doctor was helpful. We truly appreciate your feedback and look forward to caring for you again whenever you need us. 😊
Very happy with my appointment
Very happy with my appointment, very quick process, time saving
17 July 2026
Unprompted review
Can't fault Dr Babar
Can't fault Dr Babar, very thoughtful, considerate and caring. Listens and explains well and looks at the bigger picture in the best interest of patients. Dedicates good time and advanced knowledge to each person.
16 July 2026
Unprompted review
Reply from DocOnCall
Thank you for your thoughtful and generous feedback. Your kind words are truly appreciated. We look forward to serving you again and wish you the very best of health.
Child playing in the background
Child playing in the background
Dr very short on the phone
No empathy
15 July 2026
Unprompted review
Reply from DocOnCall
We sincerely apologize for the inconvenience you experienced during your consultation.
Some of our doctors provide out-of-hours consultations while working remotely. Although they make every effort to ensure a professional and comfortable consultation environment, there may occasionally be some background noise.
We truly appreciate you taking the time to share your feedback, and we will pass your comments on to the relevant doctor to help us improve our patients’ experience.
Great service
Great service. From filling out a few details online first & then a phone call appointment with doctor within a 10 minute time frame, my own couldn't see me for 2 days. Doctor was professional & listened. I would use this service again.
15 July 2026
Unprompted review
Reply from DocOnCall
Thank you for your thoughtful feedback. We truly appreciate your kind words and are pleased that our efficient booking process and prompt consultation met your expectations. It’s wonderful to know that our doctor provided attentive and professional care. We value your trust and look forward to supporting you again whenever you need us.
This was my first time using doc on…
This was my first time using doc on call.. Absolutely great service, quick and easy to use. And they do call you back on the time of your choice which is fantastic. Very efficient esp when it can take weeks to get appointment with GP. This service is one I will be using again. Great for simple medical issues.
13 July 2026
Unprompted review
Reply from DocOnCall
Thank you so much for your wonderful feedback! We’re delighted to hear that your first experience with Doc on Call was such a positive one. It’s great to know you found the service quick, convenient, and that the scheduled callback worked well for you. We truly appreciate your kind words and look forward to being there whenever you need us. Wishing you good health, and thank you for choosing Doc on Call! 😊
Quick efficient and good value…
Quick efficient and good value especially at the weekend when gps are unavailable.
11 July 2026
Unprompted review
Reply from DocOnCall
Thank you for your kind feedback. We’re delighted to provide quick, efficient, and accessible care when you need it most. Your appreciation means a great deal to us.
Reply from DocOnCall
Thank you for your kind feedback. We truly appreciate your support.
Great service and a very accessible…
Great service and a very accessible booking system.
The Doctor I had for my consultation listened and gave the time to discuss through all my concerns and gave great treatment advice. He was very kind and empathetic.
I would definately use this service again.
7 July 2026
Unprompted review
Reply from DocOnCall
Thank you for your gracious feedback. We are immensely pleased that your experience exemplified the compassionate, attentive, and patient-centred care to which we are steadfastly committed. Your kind words are sincerely appreciated, and we look forward to the privilege of caring for you again.
Doctor so nice excellent service
10 July 2026
Unprompted review
Reply from DocOnCall
Thank you so much for your kind words! We’re delighted to hear you had such a positive experience. Your support means a lot to us, and we look forward to seeing you again. 😊
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