Dox Online - Ireland Reviews 

3,409
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,305 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention that booking appointments is remarkably straightforward and fast, allowing consumers to secure medical consultations conveniently without enduring long waiting times. Customers are also deeply satisfied with the professional medical staff, describing doctors as kind, thorough, and attentive during their phone or video appointments. Furthermore, consumers appreciate how quickly prescriptions are sent directly to their local pharmacies right after the consultation. Some people were dissatisfied with specific aspects of their online medical appointments. Reviewers noted occasional issues such as unexpected audio-only calls without video, missing or restricted prescriptions, and doctors failing to adequately address previous medical history.

What people talk about most

Service

Consumers find service to be positive, praising the fast response times and efficient booking process.... See more

Staff

Reviewers mention positive feedback about staff, highlighting that doctors are consistently helpful,... See more

User experience

Users describe satisfaction with the user experience, highlighting how quick and easy it is to book same-day... See more

Booking process

People report positive experiences with booking process, highlighting a fast and seamless experience where... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the fast appointments and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A fantastic service. I had lost part of my prescription and knew I wouldn’t get into any doctor today. Booked an appointment with online doc for 8.20am and was rang at exactly 8.20am! Doctor I was spe... See more

Rated 5 out of 5 stars

I haven’t had a great experience with GPs in the past but Dr Elmahadi was really helpful. He was sympathetic towards my situation and knowledgeable about the best medication for me, as well as how to... See more

Rated 5 out of 5 stars

Very efficient and quick. I got my phone appointment within 10min. Contacted exactly the time the appointment was scheduled. Very professional, assessment done and prescription sent to the loca... See more

Rated 5 out of 5 stars

Very good service, spoke to a very helpful Doctor that gave me a comprehensive consultation by phone. Called on a Saturday and received a call from a Doctor within 15 minutes. Would definitely recomme... See more


Company details

  1. General Practitioner
  2. Child Health Care Center
  3. Doctor
  4. Health Consultant
  5. Medical Certificate Service
  6. Sports Medicine Physician

Written by the company

DoxOnline.ie is a leading Telehealth platform based in Ireland, providing 24/7 online GP consultations. Designed for convenience, our service connects you to experienced GPs anytime, anywhere, delivering medical advice, prescriptions, and referrals to you right in the comfort your home. We offer a Complete suite of Telehealth care 24/7 Online Consultations: Consult with our GPs around the clock, ensuring your health needs are met promptly. Prescriptions and Referrals: Receive prescriptions and referrals online, sent directly to your pharmacy or preferred specialist. Confidential and Secure: Your privacy is paramount. All consultations are secure, and health information is handled per GDPR norms. DoxOnline.ie envisions a future where everyone in Ireland, irrespective of their location or lifestyle, has easy access to quality healthcare. By bridging the gap between patients and healthcare professionals, we're making consultations more immediate, flexible, and patient-centered. Irish Certified GPs We're a team of dedicated professionals, combining medical expertise, technical knowledge, and exceptional customer service, committed to delivering top-notch service through our platform. Contact DoxOnline.ie Need a consultation or have questions? We're here 24/7.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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1-star

No recent history of asking for reviews

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4.8

All reviews

(3,409)

1,194 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A Doctor Who Actually Listened

I used Dox Online and honestly couldn’t recommend the service enough. I would give the doctor service 5/5! ⭐️
It was so easy to use and booking an appointment was quick and straightforward. What really stood out to me was how much the doctor genuinely listened and took the time to understand what I was going through. I felt heard, understood and taken seriously, which makes such a difference when you’re already dealing with a lot.
A brilliant, easy-to-use service and a really positive experience overall. 5/5 from me!

5 September 2026
Unprompted review
Rated 5 out of 5 stars

Great immediate professional service

Could not get an appointment with my GP for a few days. I needed an antibiotic to clear infection. Made an appointment with Dox online. I was called and I had my prescription in my pharmacy within 20 mins. Excellent service and cheaper than my GP. Would highly recommend

5 September 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

I made an appointment, they called at the appointed time so I wasn't waiting around for a video call. Dr. introduced himself, he was pleasant and courteous. Listened to all details of my ailment and asked all necessary relevant questions (in my opinion as per previous consultations with other Drs. for same condition)and sent in prescription to pharmacy immediately. Thank you for your service.

3 September 2026
Unprompted review
Rated 5 out of 5 stars

Positive Experience

I booked here for myself and my husband. The Doctors were on tlme with the appointments and they were easy to deal with. I am a nurse myself and when I relayed the symptoms we were having, the Doctors listen and provided the interventions. My husband's symptoms were severe and the Doctor immediately provided a referral letter to A&E. My symptoms were improving and all I needed was a sick cert which he also supplied straight away. I am a nurse and I knew what to do with my symptoms. So far my experience has always been positive using this service. It was also very easy to communicate with the staff on whatsapp when we needed something else like the sick cert for my husband which I requested the day after he was reviewed by the Doctor.

2 September 2026
Unprompted review
Rated 1 out of 5 stars

I needed a medical report detailing my…

I needed a medical report detailing my health condition, but it wasn't possible. Therefore, the medical consultation was completely ineffective, and I only wasted money. I had to go to class in no condition to do so, even though I was suffering from a severe sinus infection...

2 September 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Booking was very easy, call was on time and the response time was excellent.

1 September 2026
Unprompted review
Rated 5 out of 5 stars

10/10

So quick and easy ! The doctor goes through each symptom and makes sure every need is catered for.

I was too unwell to leave the house and this was perfect really recommend

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service , very helpful doctor with a lovely manner and took great care to explain to my daughter about her condition.
Thankyou.

29 August 2026
Unprompted review
Rated 1 out of 5 stars

My experience was horrible

My experience was horrible. I was seen by a doctor and clearly explained that another doctor in Europe had previously prescribed me a medication and that I had resistance to the medication she was going to prescribe because it simply does not work for me.

Even after I explained this, she ignored my concerns and prescribed the exact medication that I knew would not work for me. I ended up spending money on the consultation and the medication, and now I will have to see a GP again because I need the other medication.

I felt that my medical history and what I was telling her were completely disregarded.

Zero stars for the service. I am extremely disappointed with the experience.

24 August 2026
Unprompted review

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