Riley Reviews 

863
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 205 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the natural organic materials, stating that the products are extremely comfortable, feel very gentle on sensitive skin, and completely prevent unwanted irritations. People also appreciate the very convenient subscription service, noting that regular shipments arrive reliably on time and are extremely easy to modify online whenever needed. Some reviewers were not happy with delivery delays, mentioning that parcels occasionally sat in warehouses for several weeks or arrived significantly later than originally expected. A few consumers also felt that certain product items or packaging components could be further enhanced to guarantee better everyday usability and long-term comfort.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the high quality, comfort, and... See more

Quality

Reviewers mention positive feedback about quality, praising the organic materials and comfortable design.... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently noting that shipments arrive quickly... See more

Subscription

Consumers find the subscription service to be extremely positive, praising its convenience and peace of mind.... See more

Order

Clients share positive opinions on order, highlighting how simple the ordering process is and how quickly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Received my 2nd order and im happy with it. It comes really quick and it's originated in Ireland. It is slightly more expensive than supermarket own brand, but it's organic and safe. Worth every penny... See more

Rated 5 out of 5 stars

I've tried all the products going including cups and period pants, but I like pads and tampons. That there is now a fabulous irish company producing a toxin free range is fantastic! Their customer se... See more

Rated 5 out of 5 stars

Riley is doing such in credible work reshaping the conversation around menstrual health! I love their products I love how soft and light they feel. It actually really feels like I’m using something sa... See more

Company replied

Rated 5 out of 5 stars

Love Riley pads. Can’t believe Iv only discovered them at the humble age of 41 . I’d never actually considered how bad the usual products on the market were. The world needs to know 🙂 I will definite... See more

Company replied


Company details

  1. #2 of 5 best companies in Toiletries Store

About Riley

Written by the company

Sustainable period products delivered straight to your door when you need them. Our products contain ZERO bleach, toxins or other harmful chemicals and are made with 100% certified organic cotton.

Customise the perfect period subscription box to suit your flow. Subscribe for a healthier period today.

€1 from every box is donated to fighting period poverty. Click here to find out more. GET STARTED HOW IT WORKS Riley

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

863 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 72% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(863)

199 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tell all the girls!

This company is amazing! I'm 42 & I've recently switched to Riley after years of buying the big name brands. I cannot recommend these products highly enough. I'd recommend all women to make the switch. No more chemicals & my whole body feels the benefits. Start your daughters, nieces, friends & all the girls on these.

7 August 2026
Rated 5 out of 5 stars

Loving these products

Loving these products. I bought the Super and Regular pads and tampons. They're comfortable, I like the packaging and I've recommended them to quite a few people. Definitely my regular period product brand now. Delighted to have an Irish female owned company to buy from.

6 August 2026
Rated 5 out of 5 stars

Great product and excellent customer…

Great product and excellent customer service.

26 August 2026
Unprompted review
Riley logo

Reply from Riley

Hi Niamh,

Thank you so much for your lovely feedback! We’re delighted to hear you’re enjoying the products and that you’ve had a great experience with our customer service. It really means a lot to the whole team!

Thanks again for your support.

Lauren
Team Riley x

Rated 5 out of 5 stars

Fast delivery and easy website to use

Fast delivery and easy website to use! Useful information on the website and I like that they made sure customers were well informed. The products feel comfy and I’m less itchy also!

23 August 2026
Unprompted review
Riley logo

Reply from Riley

Hi Rue,

Thank you so much for taking the time to leave such a lovely review! We’re so glad to hear you found the website easy to use and the information helpful, keeping our customers informed is really important to us.

And it’s brilliant to hear that you’re finding the products comfortable and that you’re feeling less itchy too! Thanks so much for your support.

Lauren
Team Riley x

Rated 5 out of 5 stars

Really quick delivery and very…

Really quick delivery and very impressed with the products.

11 August 2026
Unprompted review
Riley logo

Reply from Riley

Hi Eva,

So lovely to hear that you are impressed with the products. Thank you so much for sharing.

Lauren
Team Riley x

Rated 5 out of 5 stars

So my daughter is only over a year and…

So my daughter is only over a year and six months with her period with huge issues etc. The Riley order is more expensive but so worth it. My daughter has said it stayed in one piece it didn't break down like supermarket brand. She felt confident and no concerns for the 10 days of period. Also the pads are not huge and bulky and that you would see the shape through the leggins. 100% recommend it

21 August 2026
Unprompted review
Riley logo

Reply from Riley

Hi Sharon,

Thank you so much for sharing this lovely feedback! It’s especially wonderful to hear that your daughter felt comfortable and confident using our products, and that the pads worked so well for her.

We know how important it is to feel secure and comfortable throughout your period, so hearing that she had no concerns during those 10 days really means a lot to us. And we’re delighted she found the pads discreet and comfortable under leggings too!

Thank you so much for recommending Riley and for supporting us, it genuinely means a lot.

Lauren
Team Riley x

Rated 5 out of 5 stars

Simply a great product from any angle

This is just a great product. It’s a fab idea, the quality is excellent, the packaging looks very smart and un-fussy as well as minimising waste for disposal. The customer care is prompt and friendly. I think the company understands what women want and it’s very good value in my opinion for the peace of mind of knowing you’re not harming yourself once a month. Glad to be supporting Irish women in business in particular.

21 August 2026
Unprompted review
Riley logo

Reply from Riley

Hi Bebhinn,

Thank you so much for taking the time to leave such a lovely review! It genuinely means so much to the whole team to hear such thoughtful feedback.

We’re delighted that you’re enjoying the products, packaging and, of course, the customer care. We put a lot of thought into all of those things, so it’s wonderful to hear that it’s coming through.

And thank you for supporting an Irish-founded business, we’re so grateful to have you as part of the community!

Lauren
Team Riley x

Rated 5 out of 5 stars

Great products

Great products, comfortable and always arrive on time.

18 August 2026
Unprompted review
Riley logo

Reply from Riley

Hi Laura,

Delighted to hear our products are ticking so many boxes. Thank you for sharing such kind words.

Lauren
Team Riley x

Rated 5 out of 5 stars

my experience has been great

my experience has been great, the products are amazing. I have tried a couple of different products and love them all, the quality is the best I've ever used and I also got some for my daughter. I will continue to support and buy as they really are worth it

9 July 2026
Unprompted review
Riley logo

Reply from Riley

Hi Danielle,

Thank you so much for your lovely feedback! 💚 It’s brilliant to hear that you’ve tried a few of our products and have been so happy with them. We’re especially delighted that you’ve shared the products with your daughter too! Thanks a million for choosing to support us, it genuinely means so much.

Lauren
Team Riley x

Rated 5 out of 5 stars

Yes to the Girls!

Great products, ethos and customer service. Delighted to support an Irish, female owned brand.

7 August 2026
Unprompted review
Riley logo

Reply from Riley

We are delighted you are so supportive Muireann! Thank you so much for the lovely review.

Lauren
Team Riley x

Rated 5 out of 5 stars

Best investment a gal can make!…

Best investment a gal can make for her health! No nasties in these essential products resulting in a noticeable reduction in PMS symptoms etc. so handy and convenient delivered to your door so you’re never caught out!

30 January 2026
Riley logo

Reply from Riley

Hi Treasa,

Thank you so much for your lovely review! 💚 We’re delighted to hear you’re enjoying your products and that the convenience of having them delivered to your door has made life a little easier. It means so much to hear that you’re feeling the benefits too!

Lauren
Team Riley x

Rated 5 out of 5 stars

Amazing products

Amazing products. Would highly recommend a monthly subscription. Easy to use platform! A company with excellent values and ethos.

8 July 2026
Riley logo

Reply from Riley

Hi Fiona,

Thank you so much for the kind words. It is so lovely to hear you are loving the subscription model, music to our ears!

Enjoy the products!

Lauren
Team Riley x

Rated 5 out of 5 stars

Product replaced within days of shipment being lost

Didn't receive order and when I contacted company I had a replacement within a few days. Very easy to deal with and mistakes happens with shipments 😊

7 July 2026
Riley logo

Reply from Riley

Hi Eilis,

Lauren here. We're so sorry to hear this, and we're really sorry your order hasn't reached you yet.

We completely understand how frustrating it must be to receive review emails before you've even had a chance to try your products. We'll be in touch with you via email shortly to get to the bottom of what's happened, and we'll make sure a replacement order is on its way to you.

Thank you so much for bringing this to our attention, and we really appreciate your patience while we get this sorted.

Lauren
Team Riley x

Rated 5 out of 5 stars

Love these products

Love these products. The products are comfortable and easy to use. It is amazing to have access to organic products and the branding is beautiful!

1 August 2026
Unprompted review
Riley logo

Reply from Riley

Hi Jess,

We love to hear this! Thank you so much for taking the time to share such lovely words.

Lauren
Team Riley x

Rated 1 out of 5 stars

The product has SO much plastic and the…

The product has SO much plastic and the pads are chunky and uncomfortable. The tampons full apart really easily.....

6 June 2026
Riley logo

Reply from Riley

Hi Fiona,

Thank you for taking the time to share your feedback. We're so sorry to hear that your experience with our products wasn't what you expected.

We take comments like yours very seriously, and we'd really appreciate the opportunity to understand more about what happened. We'll be reaching out to you directly via email shortly to gather some additional information so our team can investigate this further.

Thank you again for bringing this to our attention.

Team Riley x

Rated 5 out of 5 stars

Amazing Products

So grateful for this product. I am susceptible to infection and cannot use store-branded products because of the plastics used. I have found Riley products to be the best fit for me, and it's a relief to know that I am using a brand that cares about women's health as well as the environment. 5 Stars from me.

26 July 2026
Unprompted review
Riley logo

Reply from Riley

Hi Michelle,

Thank you so much for taking the time to share such lovely feedback. We love to see the support!

Team Riley x

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