Absolute Collagen Reviews 

4,301
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 625 reviews, reviewers had a great experience with this company. Consumers genuinely love the reliable delivery service and find the daily liquid collagen supplements extremely easy to incorporate into their daily routine, often mentioning visible improvements in their skin, nails, and hair. People also appreciate the exceptionally helpful customer support team, alongside the generous loyalty rewards and free gifts provided for loyal users. However, some customers also noted that certain collagen sachets had an unpleasant taste or fishy flavor that made consumption quite difficult. A few other reviewers experienced unexpected difficulties with subscription management, unwanted renewals, or packaging changes that disrupted their routine.

What people talk about most

Product

Users describe positive interactions with product, noting that it is easy to take and helps improve hair,... See more

Quality

Customers had positive experiences with quality, highlighting that the products are well researched and... See more

Subscription

Consumers find subscription to be ambiguous, with highly mixed experiences reported. On one hand, many... See more

Customer service

Clients share ambiguous opinions on customer service. While many reviewers highlight an outstanding and very... See more

Delivery service

People report positive experiences with delivery service, highlighting that packages arrive promptly and on... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Deliveries excellent arrives perfectly on time. Easy to take, packaging really good makes it easy to take and remember. As far as improvements to my skin I haven’t noticed anything dramatic but I... See more

Company replied

Rated 4 out of 5 stars

The marine liquid collagen sachets are easy to use. I changed to raspberry flavour, its easy to swap to other flavours, there are 3 to choose and reschedule deliveries around holidays or edited... See more

Company replied

Rated 4 out of 5 stars

Great Collagen sachets and a modern professional company that provides a great service. Quick and easy to set up product subscriptions via the easy to use website. Reasonably priced products which are... See more

Company replied

Rated 5 out of 5 stars

I have been on Absolute collagen since 2020 . There is no other product like it. Not only can you see the difference in your skin , your looking after inside also. A woman's first priority I thi... See more

Company replied


Company details

  1. Health and Beauty Shop
  2. Beauty Product Supplier
  3. Beauty Supply Store
  4. Cosmetics Store
  5. Hair Product Store
  6. Vitamin and Supplements Store

Written by the company

The UK's original collagen experts  bring you the cleanest collagen in the game - with a dose that truly delivers. 8,000mg of premium, hydrolysed collagen in every supplement dose and award-winning skincare and haircare collections for absolute results on skin, hair, nails and body. Proven. Pure. Powerful formulas. Trusted by experts. Backed by science. Loved by over 100,000 happy customers. Driven by product, people and planet. A B-Corp® certified business, Absolute Collagen is built on integrity, transparency and authenticity, backing women to age powerfully through efficacious, ethically and sustainably sourced beauty and wellness products - and a loud, unwavering commitment to visibility, representation and empowerment.


Contact info

4.1

Great

TrustScore 4 out of 5

4K reviews

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Asks customers to review

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4.1

All reviews

(4,301)

589 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolute Collagen, I’ve been using for a while

I've been using Absolute Collagen for sometime now and been complimented on how my skin looks, and what’s my secret or what am I taking….
I have introduced a few of my friends to Absolute Collagen serum and sent links to colleague's, on what a great product.. i am spreading the word!! 😉
I’ve also got a friend of mine who stoped taking it because she didn’t like the taste & texture, I have given her a couple of my new lemon favour sachet serum to try (new improved easy to drink one’s) Watch this space lets see how she gets on! 😉

My go to as soon as i am awake, it is my first job of the day, taking my daily dose!
I’m well happy with the results.
Easy to use and take and can skip or bring forward my deliveries great customer care.. Well done
Keep the good work up, Well done too ⭐️⭐️⭐️⭐️⭐️

5 September 2026
Rated 5 out of 5 stars

I feel it’s beneficial

I feel it’s beneficial

3 September 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi Johanna,

We are so happy to hear that you found our product beneficial. Your positive feedback truly brightens our day!

Rated 5 out of 5 stars

Amazing product and company who care about their customers

I never take any supplements or anything to look after myself but after hearing from my friend she had used absolute collagen for over 3 months and he hair, joints and skin but more her joints she saw an improvement I subscribed I thought I’ll never follow through as I’d had the powder before and did two days , well I have and the taste is good easy to do my skin is feeling glowy less but I will review after 3months my results .
Now what I’ll say is you don’t just buy a product you buy a service I’ve never experienced such a friendly helpful lovely company very personable responsive and not just because the product is amazing but the service is never change brand you couldn’t convince me. So if you you are unsure what brand to use like I was I fully recommend absolute collagen !
Natalie

1 August 2026
Unprompted review
Absolute Collagen logo

Reply from Absolute Collagen

Hi Natalie,

We are so happy to hear about your positive experience with our product and service! It's wonderful to know that you're finding our collagen easy to incorporate into your routine and that you're already noticing a glow. We truly appreciate your kind words about our team and our commitment to providing excellent service. We look forward to hearing about your full results after three months. Thank you for recommending us; your feedback means a great deal to us.

Rated 5 out of 5 stars

I reluctantly had to cancel my…

I reluctantly had to cancel my subscription, they made it really easy for me.

25 August 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi Mrs Williams,

We appreciate your kind words and are glad we could assist with your subscription needs.

Rated 5 out of 5 stars

Great communication

Great communication. Always on time. Great product. After three months I am feeling the benefits of using this brand.

11 March 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi Pauline,

We're so pleased to hear that you're experiencing the benefits of our product after three months and that you appreciate our communication and punctuality! Thank you for sharing your positive experience.

Rated 5 out of 5 stars

Love these Collagen tubes so easy to…

Love these Collagen tubes so easy to take and follow ups from the company to ensure I am getting my deliveries and that everything is going well.

25 August 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi June,

We're delighted to hear you find our collagen tubes convenient and appreciate our delivery follow-ups. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Great delivery times

Great delivery times. Really has made a difference to my skin and hair which has stopped falling out. Love the shampoo and conditioner too.

1 September 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi Sara,

We are so pleased to hear about the positive difference our products have made to your skin and hair, and that you're loving the shampoo and conditioner!

Rated 5 out of 5 stars

Good quality

Good quality

20 August 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi Jessie,

Thank you for your feedback - we're glad to hear that you've enjoyed the product!

Rated 3 out of 5 stars

Product great - delivery unreliable

Product great - delivery rubbish. When you spend £50 per month - you would expect an adequate delivery service - feeling a bit let down that I’ve to wait 2 days, without before I can log as not arrived. Don’t see the point in getting order to take daily if I’ll end up days without it and out of pocket. Maybe time to find equivalent at local shop where I can receive goods when I pay - remove the risk. Apparently Royal Mail tracked is sending me on a search party !! Not happy at all

1 September 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi, thank you for your feedback.

We appreciate you taking the time to share your feedback. We are concerned to hear about the difficulties you experienced with your delivery, especially given your consistent support. We understand how frustrating it is to not receive your order as expected and to be left without your items. We are actively reviewing our delivery processes to prevent such issues in the future.

Rated 5 out of 5 stars

Absolutely love this collagen

Absolutely love this collagen. I have used their products for many years and noticed better skin, nails and hair.

26 August 2026
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Reply from Absolute Collagen

Hi Diane,

We are absolutely thrilled to hear how much you love our collagen!

It's wonderful to know that our products have become a part of your routine for many years and that you've experienced such positive results with your skin, nails, and hair.

Thank you for your continued support! 💛

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service

19 August 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi Lisa,

Thanks so much for taking the time to leave your feedback!

We're glad to know that you're happy with the service our CS team provide 💛

Rated 5 out of 5 stars

If you only indulge in one thing for yourself this has to be it.

I have been on Absolute collagen since 2020 .
There is no other product like it.
Not only can you see the difference in your skin , your looking after inside also.
A woman's first priority I think when spending on herself .

25 August 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi Shelley,

We're so happy to hear about your experience with our AC since starting your journey back in 2020!

It's wonderful to know you've seen such a difference in your skin and appreciate the internal benefits too.

Thank you for sharing your valuable feedback with us - long may it continue! 💛

Rated 5 out of 5 stars

good product works well .

good product works well .
have been having it fir a while.
dont increase the price

5 May 2026
Absolute Collagen logo

Reply from Absolute Collagen

Thank you for taking the time to leave your feedback!

We're so glad to know that our product works well for you and we really appreciate your continued support 💛

Rated 5 out of 5 stars

Love the taste

Love the taste. Compared to other collagen I have used the best

17 August 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi Vee,

We're so glad to hear you love the taste of our collagen and that you're enjoying your AC Journey to date!

Thank you for sharing your positive experience 💛

Rated 1 out of 5 stars

Terrible customer service can’t cancel

Terrible customer service. Constant phone calls and extremely difficult to cancel the subscription.

24 August 2026
Unprompted review
Absolute Collagen logo

Reply from Absolute Collagen

Hi Louise,

Thank you for your feedback. We're sorry to hear that there has been some frustration!

I've requested some additional details to look into this for you, so you should receive the request shortly. Please rest assured that we will be in touch to ensure that the subscription has been cancelled appropriately.

Rated 5 out of 5 stars

Easy and reliable

Easy and reliable

16 August 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi Rachel,

Thank you for your feedback.

We're glad to hear that the product is easy to take and that our deliveries are reliable!

Rated 5 out of 5 stars

Huge thanks to Biancha!

Huge thanks to Biancha!

My delivery didn't arrive, but Biancha resolved the issue the same day without any fuss. A replacement order was sent out immediately. Excellent customer service!
THANK YOU!

24 August 2026
Unprompted review
Absolute Collagen logo

Reply from Absolute Collagen

Thank you for your feedback. We are so glad to hear that our team was able to resolve the delivery issue promptly and to your satisfaction. We truly appreciate your kind words about our customer service!

Rated 3 out of 5 stars

Your company should reward long time…

Your company should reward long time cutomers with regular free samples of other products.

13 August 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi Veronica,

We appreciate you sharing your thoughts on rewarding our loyal customers. Customers who are subscribed to an eligible supplement are eligible to receive a free gift as part of our Absolute Rewards Program.

Please reach out to our customer service team via care@absolutecollagen.com for more information.

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