Slumberpaws Reviews 

93
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Evaluating 91 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the excellent overall quality, beautiful fabric, and wonderfully soft texture of the sofa covers, noting how comfortable they are for pets and families. Many consumers note that the blankets stay securely in place on leather furniture, providing a fantastic and snug fit for their living rooms. Some people were dissatisfied with the very long delivery times, unexpected shipping origins from overseas, and frustrating tracking issues. Others mentioned severe difficulties contacting customer support regarding returns, poor stitching quality, and completely unresponsive communication channels when urgent problems arose.

What people talk about most

Product

Consumers find product to be ambiguous, with highly mixed reactions regarding quality and shipping. While... See more

Quality

Customers consistently note positive experiences with quality, praising the soft, cosy materials and... See more

Order

Customers had ambiguous experiences with order processes and shipping. While many consumers expressed... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with experiences varying significantly among... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting quick responses and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After seeing Slumber Paws advertising a lot on social media and reading the reviews I thought I would buy a couple of throws for the settees. Buying was very straight forward. Delivery a different ma... See more

Rated 5 out of 5 stars

I ordered two Slumberpaws PawLounge sofa pads for our two bulldog puppies. They arrived expeditiously and are a perfect fit for our two seater leather sofas. They are excellent quality and slip proof,... See more

Rated 5 out of 5 stars

I’m delighted with my new cover, it doesn’t move when my daughters bring their dogs, a Boston Terrier & a Great Dane, they are real wriggle bottoms, love my settee. My daughters’ also liked my cover,... See more

Rated 5 out of 5 stars

The blanket arrived today. It's everybit as good as I had hoped. The quality is superb. I fitted it straight onto my mothers sofa. The non slip is truly non slip. If they did sizes to fit an... See more


3.5

Average

TrustScore 3.5 out of 5

93 reviews

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3.5

All reviews

(93)

93 reviews in the last 12 months

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Rated 1 out of 5 stars

Shocking customer service

Shocking customer service, you can’t return the products, even if they are faulty, badly made or they send you the wrong colour, after numerous requests to return I have just been told I can’t return. Told them to keep the funds and I will bin the products, I have no choice, I will never buy from this company again, do not recommend.

6 September 2026
Unprompted review
Rated 5 out of 5 stars

Great sofa covers.

I have purchased previously from this company & have been very pleased with my sofa cover. It is almost a year old & still looks good & washes well & dries really quickly.
Our sofa is leather & to my surprise it stays in place. It slips a little which is expected after the dog has been up & down on the sofa a few times.
It’s cosy & soft & far better than the throws I had been using & quality is good.
After placing another order so that I have 2 to change over when washing I had an issue with a discount code.
Customer service was excellent & responded quickly & in detail.
They dealt with the issue & amended my order & offered me a further 10% discount. Customer service is priority to me & I was very impressed.
I would recommend this company & particularly the sofa throws.
Linda M

29 August 2026
Unprompted review
Rated 5 out of 5 stars

WOW!!

After seeing Slumber Paws advertising a lot on social media and reading the reviews I thought I would buy a couple of throws for the settees. Buying was very straight forward. Delivery a different matter. This was due to the courier company not Slumber paws, who eventually did get it sorted.
The product, wow! Luxurious beautifuly made, well worth the wait. My cats have given their approval as well. Highly recommend this product.

25 August 2026
Unprompted review
Rated 1 out of 5 stars

I received contradicting emails…

I received contradicting emails regarding the delivery of my product. Be aware there is no return policy and they are NOT based in the UK as per their claim on their website. My parcel arrival exceeded the expected delivery date but when arrived had been shipped from China. I made the mistake of ordering direct through Slumberpaws - I paid £30 per blanket, the same item is less than £10 on Temu.

25 August 2026
Unprompted review
Rated 5 out of 5 stars

Looks Great!

I ordered the White in Large for my 3-seater couch. When it arrived, I realised I should have ordered the Medium. However, it looks great and is very comfortable...I've just tucked it in at the sides. I've had a very good experience with their customer service department and would happily recommend these couch covers.

11 August 2026
Unprompted review
Rated 1 out of 5 stars

Really dissapointed in mine the edge on…

Really dissapointed in mine the edge on one corner and part of the side had not been sewn properly, so all the stuffing was exposed its only really tacked on tried to contact the company got a we are sorry to hear email please send clear photos, even though i sent some in the first place and guess what, surprise i haven't heard back again was also surprised that they were shipped from China that they come from China is not disclosed and their tracking numbers do not work, They are also alot thinner than what it looks like in the adds

10 August 2026
Unprompted review
Rated 1 out of 5 stars

Avoid!

I ordered two sofa covers. They arrived late, poorly packaged - before I’d opened the parcel I knew I’d made a mistake. The quality was greatly inferior to the Instagram videos advertising the product - the mats are thin and the colours nothing like those advertised. Worst of all - they reek of damp! The UK address for returns is clearly fake. DO NOT BUY FROM THIS COMPANY!

12 August 2026
Unprompted review
Rated 5 out of 5 stars

Delayed delivery

I was upset that my delivery was taking longer than expected,but I was very happy with the kindness of the staff,with my enquiries.The cover is just what I needed and is good quality.I would buy again.

11 August 2026
Unprompted review
Rated 5 out of 5 stars

I received my covers today

I received my covers today , I must admit I was sceptical at first , but I have to hold my hands up they are lovely and go nice with my grey Italian sofas ( had to get that in 🫣) but lovely quality and as long as you wash them on a low temperature they should be fine for along time, it’s like anything else just need looking after - im a happy dog owner now , 💫✌🏽

7 August 2026
Unprompted review
Rated 1 out of 5 stars

Poor Quality

Items arrived. X2 different sized covers for sofa. Colour was different, sizes were off and the material is really thin and flimsy. Nothing like the videos. Slips of the sofa and as soon as the dogs walk on it they move around. Paid around 100 would be better with a blanket. Package came rammed into a taped up bag. Husband laughed at me as I’ve been scammed!

3 August 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended luxury

After a couple of days checking out the new rug, Willow has decided it’s now her place to sleep on. We both love the soft and very warm texture and would highly recommend to everyone. Thank you Slumberpaws 😻😍

1 August 2026
Unprompted review
Rated 4 out of 5 stars

Very happy customer

Very happy customer, fits my lounge perfectly and great colour, would recommend to others. I don’t even have a dog but bought it for winter comfort on my leather lounge. Thank you Jenny

26 July 2026
Unprompted review
Rated 5 out of 5 stars

Good customer service

Very prompt customer care following delivery of items I ordered in wrong size. Although no refund available for ordering the wrong size, discount offered to reorder correct size

23 July 2026
Unprompted review

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