Nikura Reviews 

4,909
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,478 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the essential and fragrance oils, noting they smell amazing and are long-lasting. Many find the diffusers effective, filling homes with pleasant aromas. Reviewers frequently highlight the excellent, quick, and helpful customer service. People also appreciate the prompt delivery and great value for money. However, some people mentioned that the diffusers, particularly the Misti model, require frequent recharging, with several users finding the battery life to be shorter than expected.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the high quality and pureness of the... See more

Quality

Clients share positive opinions on quality, consistently praising the high standard of essential and... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting fast and efficient... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as excellent and... See more

Price

Consumers find price to be positive, with many reviewers highlighting the great value and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought the misti diffuser and 4 oils, week after I bought more oils on the £2 Tuesday deal because they smell amazing and everyone who comes into the house comments on how nice it smells. I was a bi... See more

Company replied

Rated 5 out of 5 stars

Fantastic!! I never go anywhere else i have been buying these products for a fair few years now 😀 such a large selection to choose from brilliant recipes and ideas and always coming up with new prod... See more

Company replied

Rated 5 out of 5 stars

I don't normally do reviews but this company has amazing customer service, prompt response and immediate assistance. They deserve for me to take time out to write a review (other companies could lear... See more

Company replied

Rated 5 out of 5 stars

I ordered a diffuser & 5 bottles of oil but didn't receive them. My Amazon delivery man left the parcel in a very public location & unfortunately wasn't there when I returned home from work. I contact... See more

Company replied


Company details

  1. Aromatherapy Supply Store
  2. Candle Store
  3. Cosmetics and Perfumes Supplier
  4. Flavours, Fragrances and Aroma Supplier
  5. Massage Supply Store
  6. Wax Supplier

Written by the company

Online retailer of pure essential oils, blends, premium fragrance oils and carrier oils.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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Asks customers to review

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4.7

All reviews

(4,909)

1,500 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic products

Fantastic products, I got lavender and baby powder (I had chamomile already) and the mixture is brilliant for making me sleepy. I've been adding the white musk and patcholi to existing perfumes and it really enhances the scents. They came really quickly and the value is great. They're a small business and they deserve to be the top of their market. Thank you guys 💞👍

1 July 2026
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, resolved my problem with such a quick response. I haven’t received my item yet but I’m 100% sure I will love it. You have found a forever customer

22 July 2026
Unprompted review
Rated 5 out of 5 stars

I bought the waterless diffuser for myself

I bought the waterless diffuser for myself it is fantastic so easy to use and the fragrance lasts
As soon as I started using it I went back and ordered one for my daughters birthday, I asked if they could send it out asap which wasn’t a problem
Great product and customer service

16 July 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Aroma

I bought my second misti and additional
essential oils. These are great and the selection and quality of the oils are excellent. I keep getting compliments on the aroma when people come to the house! The ordering process is easy and they are delivered quickly. All in all I am delighted with my purchase.

2 July 2026
Rated 5 out of 5 stars

My experience so far has been…

My experience so far has been faultless.
Delivery was quick, and I love the Misti product. It’s easy to use, lightweight and despite its small size, it can fill a room with wonderful essential oil scents.

1 July 2026
Rated 5 out of 5 stars

I received my parcel and discovered 1…

I received my parcel and discovered 1 item was missing . I sent an email explaining, not expecting a reply but I was pleasantly proved wrong. I received a lovely email back apologising and a replacement of the missing item organised. I will be ordering again for the items are great , delivery prompt and customer service excellent.

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Really beautiful products and great customer service

Really beautiful products, so many of my clients comment on how lovely my room smells!
Had an issue with one of the diffusers that I bought and received excellent assistance and customer service. Communication was prompt and extremely helpful and the issue was resolved without any issue. I will definitely be a returning customer and would thoroughly recommend 😊

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fantastic company, great oils and they do £2 Tuesday which is a great help when ordering in bulk for my business. Fast postage

30 June 2026
Rated 5 out of 5 stars

Item was lost in post

Item was lost in post, contacted them &the issue was resolved very quickly.
Fantastic customer service
Thank u
Danni x

20 July 2026
Unprompted review
Rated 5 out of 5 stars

The site is easy to navigate through…

The site is easy to navigate through to make your purchase. I love the £2 Tuesday offer,I take advantage of it to buy what I'd like. The fragrances are lovely and I like to use them around my house to create a pleasant environment.

30 June 2026
Rated 4 out of 5 stars

Great customer service..!

After an IT issue that led to a delay in processing our order, Nikura could not have been more helpful for the rest of the process. Very good customer service.

21 July 2026
Unprompted review

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