Experience ok considering its sent from China. However, the ads bear no resemblance to what is sent. Ordered large bags. The ad made them look solid, but they were bag-shaped tarpaulin material. Shoul... See more
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Average laundry bag
Bought some of these big blue laundry bags for clothes storage during a house move. Just save yourself the effort and buy some from your local supermarket or laundry store. They are nothing special, they are not rigid and they are not as they look in the advert's .
Couldn’t have been more helpful in…
Couldn’t have been more helpful in every way
After many emails
After many emails, I eventually received a full refund.
I made a purchase on Sunny Bee
I made a purchase on Sunny Bee, of a jacket for work, as i work in construction and outside a lot.
Unfortunately no fault of Sunny Bee the jacket , didnt land at my address, the courier left it outside at a totally different address abd subsequently went missing, Sunny Bee, were very apologetic and without hesitation sent out another, to a confirmed address, im still waiting on the parcel as its from over seas, once it arrives, i will review the product. Thoughtthey deserved sone feedback for there positive atitude and carrying out there side if the sale, Unfortunately the courier let them down not themselves, thankyou fir your quick response. Will buy again from Sunny Bee
Great small business
Good item , fast delivery and great customer service. I was so impressed I ordered my mum one too
Great customer service and easy…
Great customer service and easy transaction
Great quality for price
Very impressed with the storage bags I bought- robust with good closure. I thought the communication was good too- definitely use again
Fell for their ai marketing and bought…
Fell for their ai marketing and bought a waterproof jacket. Haven’t received a confirmation or tracking email, no response from CS. Looking like a scam.
Reply from Sunny Bee
I ordered a Air freshener diffuser but…
I ordered a Air freshener diffuser but wasn't very happy with it so I advised customer service and they apologised and refunded my money straight away which really surprised me .
I also ordered a small shoulder bag which is really good quality and I use it all the time
Great customer service
I emailed Sunny Bee. As my parcel didn’t arrive. I was not expecting a reply as I’m London England.
I was astonished. Every email I sent they replied. I asked for a refund and received it fantastic work keep it up.
I will go back and have another look on your website to see if there is anything else I can order.
Thank you
I have had a good experience with Sunny Bee
I have had a good experience with sunny-bee. I ordered a large by mistake and they have replaced it with the correct size. I sent an email which was replied to very quickly. The jacket is light weight as it says and good quality
Customer service replied to my email and were very helpful
Lorna Hewson
Elderly Mum ripped off
My elderly mother bought 3 of the teddy blankets thinking she was buying something different for her grand daughters. They arrived, nothing like she expected, cheap rubbish and £60 odd pound down that she cannot afford. I have tried contacting them with no response. Shocking company, do not use!
Reply from Sunny Bee
Happy buyer
I cautiously made an initial purchase from Sunny Beeand can say I’m pleasantly surprised. I ordered two bags and some skin tone/black tights and all are great products. Tights really do smooth the legs out and are great with a shorter skirt/ dress. Bags perfect for just taking a phone, key and card out with you. I must’ve misread the details of buy on get one free because I chose a second colour for the bag offer and ended up with 4 bags 😂. I contacted Sunny Bee through their messenger app and was replied to within a few hours. I accepted a £10 refund, which I’ve received, and I could keep the bags which are great quality and I’m sure I can sell them on via my Vinted and recoup the difference easily
AVOID AVOID AVOID !!
AVOID AVOID AVOID !!!
I ordered a bra from this company. Knowing it’s from china I ordered a size bigger. It arrived and it’s tiny. I could look past that as every company’s sizing is different but the customer service has been appalling. They responded once but has never replied to my emails since. Do not buy from this company. They are thief’s
Reply from Sunny Bee
Very disappointed
Very disappointed. Ordered a carpet sweeper that showed that it swept dog hair efficiently from a carpet. It doesn't work. The rubber is too flimsy. Emailed for a refund, was promised a refund then the ticket was closed amd refund never arrived. Opened a 2nd ticket and I was asked for further details amd proof of the packaging. No response in over a week. Emailed again 2 days ago and still nothing. Emailed the same address sunny-bee have listed in their replies on here so they do NOT reply. £17 down the drain. I will be reporting to watchdog
Reply from Sunny Bee
First time of ordering was very pleased…
First time of ordering was very pleased with the service kept me informed of where my parcel was and when it would be delivered My item was too small but having emailed them my problem was solved and money was returned Would order frim them agsin
Long delivery time
Ordered a microwave egg container October 14th still not arrived 26th November. Product quality ok ish for price paid
Reply from Sunny Bee
Flower-Shaped Bee Watering Stations
I purchased some Flower-Shaped Bee Watering Stations to put into the garden from Sunny Bee back in February, but at the end of the summer after taking them out of the garden, being curious why the water seemed to disappear so quickly, I discovered that they all leaked because there was a small gap between the flower center and the stalk which was hollow, allowing the water to immediately drain away. On contacting Sunny Bee to complain about the product and request a refund, they came back to me immediately, confirming a full refund of the £23.97 for the flowers without any quibble. I have rated 4 because of the initial problem, but otherwise am very satisfied with their response to my complaint, so far. I expect to receive my refund via PayPal within the next couple of days, if not, my review will change, accordingly!
Avoid this company!
Sent me a defective phone charger, then fobbed me off when I asked for a refund. Tricked me into dropping my dispute with PayPal and still fobbing me off.
Whatever happened to The Consumer rights act 2015. Looks like it doesn't apply to them. Awful company.
Quite happy to change this review if they are to refund me.
Reply from Sunny Bee
Never received my order and tracking…
Never received my order and tracking takes me to a product page.
Reply from Sunny Bee
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