liquidation.store Reviews 

916
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 539 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent value for money and the quality of the products received, often highlighting the exciting and varied contents of mystery boxes. The ordering process is consistently described as easy and straightforward, with many appreciating the quick delivery and well-packaged items. However, some reviewers were not happy with the contents of mystery boxes, finding them disappointing, not matching the advertised value, or containing unusable items like foreign-language products or random parts. A few other people also felt that initial orders sometimes had issues, such as receiving damaged, missing, or incorrect items.

What people talk about most

Product

Users describe positive interactions with product, often highlighting the excellent value and quality of... See more

Quality

Consumers find quality to be ambiguous, with many reviewers praising the high quality and value for money of... See more

Order

Reviewers express satisfaction with the ordering process, often highlighting its ease and efficiency, and... See more

Value for money

Reviewers highlight positive aspects of value for money, often praising the excellent value and quality of... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting quick and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have ordered about 4 or 5 times now. Initially my first 2 orders had a few teething issues but the seller was quick to respond and resolved. After that all other orders as expected and quick del... See more

Rated 5 out of 5 stars

I scored a mystery box filled with a quirky mix: baby grows, dog toys, colorful lip balm (for those “crap nipples” moments), headphones, makeup, birthday balloons, and decorations—some treasures,... See more

Rated 5 out of 5 stars

This is a fantastic business with amazing products and varied reasonably priced stock. The fact there are only two people behind its success is amazing, as anytime I’ve bought anything it arrives quic... See more

Rated 5 out of 5 stars

I have ordered a few times from Liquidation.Store (gym wear, exercise equipment and some mystery boxes), each time I was super impressed with the stuff received and even more so with the huge savings... See more


Company details

  1. Online Marketplace

Written by the company

online marketplace for excess and liquidation stock. Food & Drink. Household. Health & Beauty


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

916 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(916)

512 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love this website

I love this website. I always get great value for money and any problems that can arise with the post are always quickly resolved. This is my go to payday treat site.

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Reliable company

I was very pleased with the purchases I made. One of my items arrived damaged and another item I was sent the wrong size. I contacted the company providing photographic evidence. They responded very promptly and replaced the items. I will certainly use this company again.

20 May 2026
Unprompted review
Rated 3 out of 5 stars

Home box, and Dog box

I previously ordered a Home Box and was really impressed with it, which is why I decided to order another one along with a Dog Box. Unfortunately, this time the experience was disappointing.

In the Home Box, one of the items appeared to be intended for the German market, it came in German packaging, with German instructions and a German plug, making it unusable for me. Another item was a box of 100 emoji erasers, but they were extremely small and flimsy, to the point where they would likely fall apart with use. There were a few decent items, such as a diffuser, a candle, and a DIY Christmas advent set, but overall the box felt underwhelming compared to my previous order.

The Dog Box was the biggest disappointment. The description advertises "toys, collars, leads and more," and the promotional image shows items such as a harness, bowl, and toys. The list of potential contents includes leashes, collars, harnesses, toys, poop bag holders, poop bags, and pet bowls, with shampoos and paw balms mentioned as just some of the possibilities. Based on this, I expected a varied and exciting selection of dog accessories.

Instead, my box contained two shampoos, a cologne with an unpleasant scent, ear wipes, eye wipes, a wound cleanser, and a small lick mat. It felt heavily focused on grooming products rather than the mix of accessories and toys suggested in the description. As a result, it was very disappointing and, in my opinion, not worth the money.

As I mentioned, I had a great experience with a previous Home Box, which is why I am giving this review 3 stars rather than a lower rating. I appreciate that the contents will vary depending on available stock, but unfortunately both boxes fell well below my expectations this time.

After reading through other reviews, I notice reps replying stating that items are picked at random. I am sure that buyers are already aware of this fact, but that does not make it feel any better when the chosen items are not worth it.

The quality of the boxes definitely seems to be declining, which is very disappointing as the idea itself is a very good one.

1 June 2026
Unprompted review
liquidation.store logo

Reply from liquidation.store

Hi Laura - sorry to hear about your disappointment. I do have to reiterate that, as our name suggests, we are a liquidation business saving excess stock from landfill. We have just 2 items with german text in at the moment, a mini charcoal cooker and soaps. Both are straightforward to use and guides are available in english. The dog mystery box contents are a mystery and will change depending on what we have coming through the warehouse. Whether is grooming orientated or accessories for walks, this still constitutes a dog mystery box

Rated 5 out of 5 stars

i have ordered several times

i have ordered several times, different items. Today i received a beauty mystery box. Now i am very hard to please normally. This box surprised even me, it was fantastic. Full of a nice mix of quality products, no make weight items. Highly reccommended.

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Spa moments.

Ordering was a simple process, was my first time with the liquidation store, pleased to see the toiletries were something I was familiar with with , having used them in a hotel in Cornwall and found them very nice.
Fantastic big bath sheets too, love a large towel to snuggle into after a shower. The delivery was good, was kept well informed. One happy customer. Dianne.

26 May 2026
Unprompted review
Rated 5 out of 5 stars

I bought a beauty box and was unsure of…

I bought a beauty box and was unsure of what I would receive. I was blown away. There was some fantastic makeup which my daughter has proudly claimed. The skin care is all good brands and if I was purchasing in store would be well over £100.
I will be buying from them again

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Best find ever

I stumbled across this website by accident and am so pleased I did. After recent eye surgery I was told that for hygiene reasons I had to throw away all my mascaras and start afresh with sealed products. Expensive but necessary, and unfortunately all my favourite mascaras were out of stock everywhere..... except here. This store came up during my search and my fave mascara was available at a quarter of the normal price!!! Then as I was noseying around the rest of the website I found a load more bargains. I spent £60, but when you take into account actual prices elsewhere I got about £250 worth of products so yes, I'm a very happy bunny and have been recommending this site to all my friends. The packages were a little dusty, but if it's liquidation stock I guess that's to be expected. The products themselves were all unopened and in perfect condition, and to top it all off, they came packed very well and extremely quickly. I think this is going to be my new favourite website.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Great find

Website easy to navigate, ordering process simple & quick delivery. Great prices too, unbelievable discounts. My only bugbear is could you adjust the filter so can choose not to see 'out of stock' items. Would make scrolling so much easier.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Products were as described and swiftly…

Products were as described and swiftly delivered. Small issue with a glass candle holder arriving broken, but a replacement was sent without any issue being raised. Excellent customer service, would definitely recommend and use again.

25 May 2026
Unprompted review
Rated 3 out of 5 stars

Bit disappointed

I first purchased a household mystery box last year and was very impressed so ordered another for my daughter. I have just recieving another and was disappointed by the contents not many household products at all, packet of erasers,advent calender and a hookah coal burner? BBQ cover and various smelly products a candle, Reed infuser and a sachet of bath salts, I realise the products are random but the unboxing video on line for the latest household box unfortunately did not resemble what was received.

22 May 2026
Unprompted review
liquidation.store logo

Reply from liquidation.store

Hi Corrie - sorry to hear about your disappointment. From the likes of the candles, diffusers, outdoor furniture accessories it sounds like a household box. Given that this is a mystery box, items are selected at random. If you're interested in certain products from our online content, all the items are available separately

Rated 5 out of 5 stars

Excellent products

Excellent products, as a beauty therapist I use Espa products that are very expensive and I pay a lot of money for them all, until I feel onto this site. Well worth the value and saved me so much money

1 May 2026
Unprompted review
Rated 5 out of 5 stars

A great company to deal with

A great company to deal with, fantastic bargains and quality, customer service is very good, helpful and quickly respond to any queries you may have,will be happy to buy from them again, looking forward to many more bargains.

19 May 2026
Unprompted review

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