While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 40 reviews, most reviewers were let down by their experience overall. Customers frequently received products that were significantly different from what was advertised, often finding them to be junk, damaged, or unusable. Many reported receiving low-quality, cheap, or expired goods, despite listings suggesting higher value or brand-name items, leading to dissatisfaction with the overall value for money. Some people were dissatisfied with the company's dispute resolution, noting it often sided with sellers and lacked accountability for misleading listings. Others reported issues with items going missing during shipping or auctions being relisted after purchase.

What people talk about most

Product

Customers had negative experiences with product quality, frequently reporting that items received were not as... See more

Quality

Clients share negative opinions on quality, consistently reporting that items received are often junk, trash,... See more

Price

Consumers find the pricing to be a significant source of dissatisfaction, with many feeling ripped off and... See more

Value for money

Customers consistently express disappointment with the value for money, frequently describing purchases as a... See more

Website

Reviewers mention negative feedback about the website, with many expressing that it has gone downhill and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Liquidation.com has been a complete disappointment. The lots they send are absolute junk, nothing like what is advertised. They protect their sellers at every turn while leaving customers out in the c... See more

Rated 1 out of 5 stars

Purchased several times from Liquidation.com and have come across a couple shady deals. False advertising about contents of boxes / items purchased. The last one from buyer Arianna102 showed photos of... See more

Rated 1 out of 5 stars

Purchased a pallet for $575 which came out to be $1100 after shipping. The pallet was valued at $15000, but was shipped open and all the valuable stuff (robot, 3-drones, a jump box and 3 action camera... See more

Rated 1 out of 5 stars

I purchased a mystery lot from liquidation.com, seller was surplus and returns out of Clifton, NJ. The auction said this was a 40 item lot weighing 40lbs which was undeliverable, returns and the like,... See more


Company details

  1. Computer Accessories Store
  2. Computer Store

Information provided by various external sources

Liquidation.com: The Source for Business Surplus - Liquidation.com: Business Surplus Liquidation Excess Inventory Closeouts Computer Liquidations Surplus Liquidation Auction Wholesale Products


Contact info

1.2

Bad

TrustScore 1 out of 5

153 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.2

All reviews

(153)

37 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Bid on mystery box stating it was…

Bid on mystery box stating it was 35lbs. Won bid. Paid over $100 for shipping from New York, expected for a 35lb box. When received, I weighed box and it was 11.7lbs including the box it was shipped in. Opened it and nothing but junk. Read the fine print. The photo they use is NOT what you get and the auction does state this. Filed complaint with them and waiting to see what they say if they respond at all. Do not bid at this site. Rip off for sure

24 June 2026
Unprompted review
Rated 1 out of 5 stars

I would be embarrassed to sell items…

I would be embarrassed to sell items they allow to be sold. Things that I belong in a dumpster are being sold. Have some dignity liquidation.com and stop letting trash sellers sell literal trash. You can blame the buyer all day long but at the end of the day the fault lies with liquidation.com. I would be ashamed to work there and ethically I could not do it. Hurting people should not be the goal of the day.

2 June 2026
Unprompted review
Rated 1 out of 5 stars

Shoe box had shoes worn for months…

Shoe box had shoes worn for months years. No soles no tread most had holes in them. Slides were cut no shoestrings. I buy better at goodwill. It was a ridiculous and laughable box to say the least. They sent me a message back saying this is how they are and too bad pretty much. What a waste of money. Lesson learned.

18 May 2026
Unprompted review
Rated 1 out of 5 stars

Seller did not ship or refund- result they canceled MY account

I won an auction and paid for it within hours of the notification. I waited a week then looked at my tracking and saw it had not even been shipped. I emailed them they said if I had not received it by that Friday ( I kept the email) they would cancel it for me. They did in fact do that, I saw the auction for my items go live again. I waited two weeks for a refund and tried to get in touch with the seller with no success. I filed a dispute to get my money back and they canceled MY account.

17 April 2026
Unprompted review
Rated 1 out of 5 stars

I would give them 0 stars if possible

I would give them 0 stars if possible, they only care about getting their money and always always side with the seller if if you prove your case, high risk is not worth to take, if the goods are really worth more than they are selling it to you for, why don't they sell it for more somewhere else!!!. THINK ABOUT IT. If it sounds too good to be true, then don't believe it and waste your time and money. I thought I would try it for the first time and I got scammed on the first tow and last purchases and did not get much support from liquidation.com

3 November 2025
Unprompted review
Rated 1 out of 5 stars

Bought two bulk lots of Women's new…

Bought two bulk lots of Women's new with tags dresses. One I will take the blame for and missed the note at the bottom that said they were not name brand. The second said they were boutique and the new with tags. They were all Amazon. 40 Dresses with a faux denim jean print in size 3XL. What am I to do with that? You buy a variety pallet and it has three different dress styles. I'm disgusted....and let with the feeling liquidation.com laughed all the way to the bank.

6 May 2026
Unprompted review
Rated 1 out of 5 stars

We purchased a bulk lot of 500 pieces…

We purchased a bulk lot of 500 pieces of makeup from seller bernstein2998. What was advertised as name brand makeup such as cover girl and loreal in salvage condition, ended up being less than 30 of 500 purported (we're not sure if we received even that) items, all of them were damaged. This lot was a bait and switch, and very dissimilar from the photograph posted on the listing. I have opened a dispute with my card company and we no longer want to work with liquidation.com

14 April 2026
Unprompted review
Rated 1 out of 5 stars

Total trash!!

Total trash!!! Bought mystery lost and returned packages of mail. They sent me a Christmas tree. Do not buy!!!

1 April 2026
Unprompted review
Rated 1 out of 5 stars

If I could give them less than one star…

If I could give them less than one star I would. We won a pallet or what we thought was a pallet for $825, after shipping was around $1300. 500 items that claimed of new electronics. Basically got 200 cheap clear iPhone 16 magnetic cases, and 200 USB charging cords generic, and the boxes to put them in had to be assembled, which equal another hundred basically when did it given like 25 regular size items which were generic knock offs and two of them have already been flagged on eBay for a counterfeit. When I contact liquidation.com they basically tell me they can’t provide any more information than they already did, and you can file a claim, but they’ll probably deny it. So pretty much you’re screwed. Just deal with it. I would run away from this company. They are a scam.

24 March 2026
Unprompted review
Rated 1 out of 5 stars

Quickly becoming a scam

This company actually provides a platform in auction style where you can actually find good buys the problem is they arrange the shipping themselves for most Lots and they are literally charging you double of what that shipping would be if you arranged it yourself and you don't have an option unless they give you an option to arrange your own. That said my last interaction with them I purchased two lots in auction from the same warehouse and on their website they give you the option to consolidate shipping when the auctions are coming from the same warehouse well once I won the auctions and requested this to happen I was told they could not do it even though it states it on their own website so on top of doing the ultimate dishonest Act of profiting on the shipping they arranged they to me feel like they are quickly becoming a scam

16 March 2026
Unprompted review
Rated 1 out of 5 stars

Beware of misleading descriptions

Purchased several times from Liquidation.com and have come across a couple shady deals. False advertising about contents of boxes / items purchased. The last one from buyer Arianna102 showed photos of two handbags in particular, I won the auction and received my box full of crappy, dirty used clothes, with no handbags. My fault I guess since no manifest was included, but the multiple photos of the handbags sure suggested they would be included. Be careful. Some boxes have been good, other have been all trash.

1 February 2026
Unprompted review
Rated 1 out of 5 stars

Waste of money

Arrived quickly. All returns, 90% clothes, alot of duplicates. Only things not clothes were broken. Only 39 items received (1 short). Huge waste of money. Will be donating most of it

11 February 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM HERE!

DO NOT BUY FROM HERE!! I bought a truckload of customer returns. It is filled with junk. Stuff is literally labelled JNK and Salvage. Don’t even get me started on the Manifest. All I’m doing is basically just dump runs. Waste of money, and worse, waste of time.

19 December 2025
Unprompted review
Rated 1 out of 5 stars

Misleading Listing, Extremely Poor Quality, Refusing to Take Responsibility

Do not waste your money on Liquidation.com.

What I received was absolute garbage compared to what was advertised. The listing and manifest were completely misleading. The products were cheap, low-quality junk, mostly plastic and fake-looking materials, nowhere near what was described.

This is not about a few damaged units. The entire shipment was misrepresented. The quality was so bad it’s honestly shocking that this company is still operating.

I provided clear video proof showing the full lot, yet they keep asking for individual videos of each product as if that changes anything. It’s just stalling, avoiding responsibility, and refusing to admit they sold trash under a false description.

No accountability, no real customer service, just excuses.

Liquidation.com sides with sellers pushing cheap, worthless products and leaves buyers stuck with the loss.

Avoid this company completely.

24 December 2025
Unprompted review
Rated 1 out of 5 stars

This company is a piss of s*it

This company is a piss of s*it, i literally throw away my money. Karma, I can’t believe they are in business. This is BS I’m soooo man, DO NOT BUY FROM THEM IS TRASH WHAT YOU GONNA GET

27 January 2026
Unprompted review
Rated 1 out of 5 stars

0.1Star – Not as Advertised / Misleading Experience

1 Star – Not as Advertised / Misleading Experience
I purchased a so-called “unclean / unclaimed box” totaling about $600, expecting items that were genuinely unclaimed or undeliverable, as advertised.

What I received was not consistent with that description at all.

Nearly all of the packages:
• Had the exact same shipping label
• Appeared to be pre-opened or ripped
• Looked repackaged or consolidated, not random or unclaimed mail

This raised immediate red flags, as legitimate unclaimed packages would not all originate from the same label or arrive already opened without disclosure. The condition and presentation of the items were materially different from what was advertised.

I reached out to the seller for clarification and resolution and was not provided with a satisfactory explanation or solution.

⚠️ Important for other buyers:
If you experience the same thing — identical shipping labels, opened packages, or items that are clearly not what was advertised — you may have the right to dispute the charge with your bank under “item not as described.” Take photos, save the listing, and don’t hesitate to protect yourself as a consumer.

I strongly encourage others to do their research and proceed with caution before purchasing!!!

21 January 2026
Unprompted review
Rated 1 out of 5 stars

I won two auctions last week and showed…

I won two auctions last week and showed up to pick them up. One was an ebike that retailed for 1999,99, 1000 Watt ASAP Zebra, and another item, A girls ride-on 12v toy. The bike was sealed inside a box, and I opened it to a 299.00 Bike Retail, and the Girls Ride On 12V said Display Model only, Not for Resale. !00% fraudulent behavior, but theyll do anything in their power to hope you don't notice. They will have the item sealed up like it's brand new. This is for the items you can show up and pick up yourself. I can't imagine the kind of things they ship out. @usstatesattorneygeneral

2 December 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look