victoria wildman

Extremely poor service I received one months medication and cancelled due to the side effects
I cancelled over the phone and then followed up with emails each time reassured my account was closed
Then received an email to state money taken from my account for the months subscription
I called again informed account closed and refund issued
I had to check and wait for the refund over a few days but eventually received
Customer service just takes you round in circles and get no explanation
It was stressful and frustrating and no need as I had followed the instructions
The company just wants to make it difficult for customers to cancel and alter the subscription or account
Would not use again too high pressured selling

Well thank you for your reply but you have just not answered my questions posed
My issue as stated was I cancelled in good time and per your regulations but you made a mistake which was acknowledged
I asked for a refund as payment wrongly made
This caused stress and time which I would like actioned

Lovely items at a bargain price better than expected
Well packaged
Great customer service

Toaster not working effectively
Will brown one side but other too pale so have to continually turn or end up with toast one side bread the other
Not good enough for the price
Customer service not helpful as over the warranty period

The gym has everything I require
Has a good range of equipment
Staff are pleasant and knowledgeable
I have been working out with a PT Alex Rogers for over a year and progressed so much in that time
I really enjoy the sessions and it has given me the confidence to attend alone

Was tupped over from a buy out of another provider
Personal customer with light internet use do not require the business service
Contacted on the 20th November offering a landline which was of interest but then realised later entered into a 5 year contract at over £50 per month for a customer with little usage and experience
Very little support from the team kept on hold and no call back
Eventually spoke to a representative who was unable to help and terminated the call as 4.45 and finish at 5

Sent open reach to install new box and without any internet for a week no apology no explanation

Asked to terminate but informed no cooling of period for businesses even though told them numerous times it’s a personal account so within the 14 days cool off ( or was when first requested)

Not helpful feel scammed by this company and paying for a service I do not require

Update from account team acknowledge residential not business but still not granting the cool off period which I would be entitled if personal
Reason already sent an engineer to install the box which has left no active internet for nearly a week

They did not call back as promised instead it’s chasing them

Will be reviewing every 24 hours until resolved satisfactory

Same as numerous others on here.Received a letter regarding refund for compensation for missild finance.
Thank goodness I didn’t proceed as evidently a scam

Poor quality goods
Not working cheap plastic
Poor customer service that wants you to jump through hoops for refund for sub standard goods

Very slow delivery and items sent poor quality
Not worth the money spent could buy from Temu same item for a fraction of the cost
Poor item will not buy from again

Delivered to the correct address this time

Purchased a kettle in December 22 developed a fault so made contact and base replacement sent sane issue returned but as warranty was for only one year refused to replace although made contact within the warranty period and same issue returned

Very disappointed as a high end kettle costing £100 now no good
Very frustrating and not expected from Ninja

Will probably reply and say contact customer service which I have but declined any resolution
Just shows they don’t read the reviews or care

Always a great experience and best price for insurance

I have purchased a number of ninja products and been extremely happy but unfortunately the kettle does not reach the heights of the claims

It was over £100 and only used since December but has developed a fault and will not always work when switched on it is also leaking water in the base

Tried contacting customer service but to no avail as yet
I do like the concept and the engineering of the ninja products but the kettle is a fail and customer support is not good if you need help
As they will not send a replacement even though contacted about the product in august then today
Leaks and will not always reach desired temperature not worth the money or frustration get a cheap kettle works effectively and has longevity both things this kettle does not have

Purchased a kettle and toaster which cost £200 the kettle developed a fault not reaching the desired temperature
Contacted shark explained issue sent a replacement base

The kettle worked with the base initially and then intermittently
Contacted shark informed no replacement as out of warranty by a few weeks even though same issue as reported previously

Informed by customer care I agreed to the terms and conditions when I purchased

Really poor product and customer service and service

Bought a number of shark products but will boycott from now as a £20 supermarket kettle was more effective and longer lasting

Super friendly and courteous delivery from Luke and Thomas of bedroom furniture
Respectful of the person and home
Friendly and arrived when stated they would
Excellent delivery

Good experience

Very slow delivery
Posted by seller on 27.7 received today 17.8

I purchased some flowers with a groupon voucher 50 percent off but still £35
Flowers delivered my sister was surprised but unfortunately the flowers were substandard and the roses were dead
Contacted the company via email as no working phone number now to request a replacement to no avail
Did respond at first asking for photos which I had sent with the first email but sent again then no response no resolution

I would not use again as waste of money as well as upsetting to the recipient of the flowers

I have purchased a number of ninja products and been extremely happy but unfortunately the kettle does not reach the heights of the claims

It was over £100 and only used since December but has developed a fault and will not always work when switched on it is also leaking water in the base

Tried contacting customer service but to no avail as yet
I do like the concept and the engineering of the ninja products but the kettle is a fail and customer support is not good if you need help

Very poor service from first time switching
Was due to port in waited all day previous sim stopped working but lebara sim not working either
Contacted advisers reassured would be restocked by 9pm time help line terminates

But no no port over contact again informed would be a further two days

If I was aware of this would not of proceeded
Advisors matter of fact and not acknowledging the frustration and poor service

Still not sorted out feel stuck can I return to previous supplier do not feel hopeful this will be resolved

Unfortunately really poor customer service
Returned items 17th delivered 19th
Emailed 26th automated reply wait 5 working days for response
Waited emailed again same automated response
Rang customer service number today
Cut off after listening to the automated message

Still no response and no refund for items returned

I would not recommend as if you want a refund never happens