Review of Ninja Kitchen UK


Rated 1 out of 5 stars

Poor experience and ineffective kettle

I have purchased a number of ninja products and been extremely happy but unfortunately the kettle does not reach the heights of the claims

It was over £100 and only used since December but has developed a fault and will not always work when switched on it is also leaking water in the base

Tried contacting customer service but to no avail as yet
I do like the concept and the engineering of the ninja products but the kettle is a fail and customer support is not good if you need help
As they will not send a replacement even though contacted about the product in august then today
Leaks and will not always reach desired temperature not worth the money or frustration get a cheap kettle works effectively and has longevity both things this kettle does not have

15 February 2024
Unprompted review

Reply from Ninja Kitchen UK

Hi Victoria,

We're sorry to hear that you're experiencing some issues with your Ninja kettle and we'd like to look into this for you. Please give our customer service team a call on 0800 862 0453, where they'll be waiting to investigate this.

Kind regards,
Ninja Kitchen UK