Fuse Energy Reviews 

They are really good and the cheapest in my area. I have just scheduled my tariff change with their AI assistant ( consider it all that’s going on in the world with oil and gas I won’t pay much more for the next 24 months! ) and I have to say it was very helpful and had all the answers to what I’ve asked. Strange new world we live in.
Also their app is very good. I’m not a tech guy.
TRULY RECOMMEND THEM. 👍👌

I was trying to switch it to Fuse, and being charge me 400 pounds upfront, I asked the chat online, most of the agent told it cannot be waived, I wonder why I need to pay 400 pounds upfront?? is this the way Fuse treats potential new customers?

Fuse is a new company setup not long ago, I am afraid if I pay then they suddenly wind down, what should I do?

I had an issue with my smart meter, and I was connected with Ram for support very quickly, who was able to offer a solution all before I’d finished putting my kids to bed!

Abdul gets a 5 star review for handling my Smart meter problem in a fast and professional manner.
David the meter Engineer also gets 5 stars for knowing what was needed to get a smart connection with my gas supply.

Well done Fuse Energy from customer Brian Milne.

They have been very helpful from start,to finish, would recommend.

Fantastic to get through to an agent at 18:30 on a Sunday evening, also to have Mohammed who accommodated my request to manually enter the meter readings as I was unable to submit photos.

So far so good Customer service looking good!

I had an issue with electricity not working and they sent an engineer out same day and sorted it.

Mohammed resolved my query quickly and has been quite helpful. Thank You Mohammed and the team who are always very helpful.

Friendly customer support from your agent Ram.

We received incredibly clear and prompt responses from Zaid Kasaji, with our problem being handled immediately. They have also said they will keep in touch to let us know when the updates required from our account have been completed, which is something we have struggled with when using previous suppliers

Mohammed was most helpful. He understood what I needed, dealt with it promptly & professionally, and enabled me to get on with my day.

The installation of Easee One EV charger by Fuse Energy was very efficient and seamless handling of the process by Granit and installed with minimum fuss by Saaim.

Just swopping and everything going smoothly. Customer service fine so far.

Mohammed provided great speedy customer service.

Yash was incredibly helpful and understanding, I have learning difficulties and he was so patient, I really appreciated it and would use them again

Pravina was very efficient and helpful.
Also, thank you to Fuse for your great service.

They’ve been great at getting our new smart metres fitted. Thanks to Abdul and the rest of the team for your help

Great service.
Marc F replaced my faulty smart meters with no hassle.
Everything is now working as it should.
Thank-you.

Ashar was super helpful addressing our issue where we had no gas supply. We are very grateful!

Jack at Fuse Energy was excellent at sorting out my queries!