Fuse Energy Reviews 

Smart meter install by Chris M in Edinburgh was smooth and slick; and without hassle. Fuse have been so much easier to deal with than the big suppliers I've used previously

Easy to request installation on app, fast response and good communication from technician who was very polite and friendly

The two guys who came out to us in Nuneaton, so promptly, to change and update our smart meters were incredibly helpful and talked us through what they were doing. Well done Harinder and Jeff Steele. Thanks again.

Scott E did a great job replacing the meter very quick and efficiently.

Toby from FUSE ENergy is an asset to the firm. I’m not going to lie, I did have a bad experience but Toby has redeemed the company in my eyes, he was very prompt, extremely helpful, very resourceful and I look forward to now being a long-standing FUSE customer.

Quick and helpful response from Rob - great service.

Great service

Very happy with the visit from Fuse engineer
Muhammad Navid.
Was polite, informative and clean and tidy with his work.

Phil Motuel came out today to replace our smart meter. He was very polite, told me what was happening, how long it would take, explained each step and gave me some advice - our boiler pressure is wobbly. Advised to get the plumber out and where it shows you about the code on the boiler!

Bilal recently came to our flat to sort out me and my flatmates meter and he was absolutely amazing! super friendly and chatty 🙂 Bilal managed to sort out everything very quickly and efficiently! Thank you so much Bilal!

Excellent experience.
Mike change the gas meter as agreed but also upgraded the smart meter to a new 4G version as the old radio waves version was unreliable.
This was unexpected but very welcome

Thomas Morris came out to replace my meters and was very friendly and kept me updated throughout the work, which was completed very efficiently.

It was easy to book the fitting of a new smart meter and the fitting was carried out on time and very efficiently by Chris M. Chris kept me informed about what he was doing and answered the questions I had. Excellent service.

Turned up on time and got on with the job straight away. Very polite indeed.

Mohamed N attended my property today to install a new meter. He arrived an hour early but was very understanding when I wasn't able to give him access. He was prompt & efficient and completed the install in a timely manner. He asked if I had any questions and took time to explain the basic operation of the meter which was very much appreciated. An asset to your business, can't fault the service!!!

Gian was very helpful and sorted new smart meters for me when my previous ones failed.

Arranged a smart meter replacement with no issues, all sorted easily through the app

Tim H was very friendly and did a professional job. If you need a gas meter changing, would highly recommend Tim H.

Mike McCann arrived on time and explained we everything and was very swift with the power only being off for 10 minutes. Very happy!

Fuse Energy offered to replace my existing smart meters with the latest models free of charge, but didn't fully understand what to do.

Mohammed reached out to me and took the time to answer all of my questions, explain the process and the benefits, and clearly explain the terminology I didn't understand. I never felt rushed, and by the end I felt confident that I understood everything. Excellent customer service from someone who genuinely wanted to help. Thank you, Mohammed!