GP24 Reviews 

52
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I had a rapidly expanding skin infection that needed urgent attention. Navigating the Irish health system as a non-EU resident proved to be very challenging. Then I was referred to gp24.ie. I was a... See more

Company replied

Rated 5 out of 5 stars

Absolutely fabulous service. I made a video appointment on Friday night for 8pm. The doctor was so nice and listened to my issue , and advised the best way to deal with it. He sent on a prescription t... See more

Company replied

Rated 1 out of 5 stars

These Online Clinics are popping up in Ireland like wildfire. It would be nice if there was actual Irish Doctor(s) from Ireland and not all Non European Doctors. The Medical Council need to... See more

Rated 5 out of 5 stars

Got a home visit doctor for my 18 month old as my own GP had no appointments available. Everything was simple to arrange & the communication was great. The Doctor herself was lovely & super helpful &... See more

Company replied

Company details

  1. Doctor

Written by the company

Our team of fully qualified and trusted GPs are available to provide video consultations anywhere in Ireland, as well as in clinic and doctor on call services in the Greater Dublin area. We also provide corporate services nationwide to employers, nursing homes, insurers, professional bodies & affinity groups.


Contact info

4.2

Great

TrustScore 4 out of 5

52 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.2

All reviews

(52)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast, Expert, Caring Service

I had a rapidly expanding skin infection that needed urgent attention. Navigating the Irish health system as a non-EU resident proved to be very challenging. Then I was referred to gp24.ie. I was able to quickly arrange a video appointment through gp24.ie (at a cost far less than my home country) and I received fast, expert, and caring service from a very kind doctor. He prescribed medication that I started that evening and the infection was quickly resolved. Thank you doctor!

22 June 2026
Unprompted review
GP24 logo

Reply from GP24

Hi Scott, thank you for your wonderful review. We're so pleased to hear that you were able to access the care you needed quickly through GP24. It's great to know your video consultation was easy to arrange and that our doctor provided expert, compassionate care, helping you start treatment without delay. Thank you for sharing your experience, and we're delighted to hear you're feeling better.

Rated 1 out of 5 stars

They don't tell you on call you have…

They don't tell you on call you have only 4 hours to claim refund if they cannot do prescription

29 April 2026
Unprompted review
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Reply from GP24

Hi, thank you for your feedback. We have escalated this to the complaints management team. If you would like speak with a member of team directly, please call us on 01 518 0808.

Rated 5 out of 5 stars

Very positive experience

Very positive experience. I was able to organise a house call for my mother same day. Service was easy to use and efficient and the doctor was very helpful

30 April 2026
Unprompted review
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Reply from GP24

Hi John, thank you for taking the time to leave your feedback. We are glad to hear our call out doctor service was helpful, and hope your mother is feeling better.

Rated 5 out of 5 stars

Absolutely fabulous service

Absolutely fabulous service. I made a video appointment on Friday night for 8pm. The doctor was so nice and listened to my issue , and advised the best way to deal with it. He sent on a prescription to my local chemist and they had it ready for me at 8:30am Saturday morning. Brilliant service thank you guys.

24 April 2026
Unprompted review
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Reply from GP24

Thank you for your lovely feedback! We’re glad you found our online doctor video consultation quick, convenient, and helpful. Thank you for taking the time to write us a review.

Rated 5 out of 5 stars

Quick call back, great advice

Quick call back, recommended A&E, my son had emergency bowel surgery 5 hours later, thank you, a great service.

21 March 2026
Unprompted review
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Reply from GP24

Hi Michelle, thank you for taking the time to leave a review. We’re glad we could help, and we wish your son all the best with his recovery.

Rated 5 out of 5 stars

Excellent and speedy service would…

Excellent and speedy service would definitely use again if needed

22 March 2026
Unprompted review
GP24 logo

Reply from GP24

Hi Damien, thank you for taking the time to leave a review. We are glad to hear you had an excellent experience with GP24.

Rated 5 out of 5 stars

Got a home visit doctor for my 18 month…

Got a home visit doctor for my 18 month old as my own GP had no appointments available. Everything was simple to arrange & the communication was great.
The Doctor herself was lovely & super helpful & very kind. I would highly recommend the service.

12 March 2026
Unprompted review
GP24 logo

Reply from GP24

Hi Suzanne, thank you for your kind feedback. We’re delighted to hear you had such a positive experience with our service.

Rated 5 out of 5 stars

Thorough medical examination and…

Comprehensive medical examination and prescription issued. The only problem was we had to wait from Saturday to Sunday. The doctor callwas very kind and very thorough. I would highly recommend this service.

1 March 2026
Unprompted review
GP24 logo

Reply from GP24

Hi Caroline, thank you for taking the time to share your feedback. We're delighted to hear that you found the consultation thorough and that the doctor was kind and helpful. We appreciate your patience regarding the wait time and are glad we could assist you. Thank you for your recommendation.

Rated 5 out of 5 stars

Probably saved his life

Probably saved his life. If he didn’t advise him to go to a&e they wouldn’t have had blood tests and X-ray.
So thank yoy

23 September 2025
Unprompted review
GP24 logo

Reply from GP24

Hi Fran, thank you for taking the time to leave your feedback. We’re so glad to hear that we could help, and we send our best wishes to you and your family.

Rated 5 out of 5 stars

Quick

Quick, polite and easy service to use.

Great people!

19 August 2025
Unprompted review
GP24 logo

Reply from GP24

Hi Julia, thank you for your feedback and for leaving us a 5-star rating!

Rated 1 out of 5 stars

Disgraceful phone appointment

Submitted the form and paid for a phone appointment. Received confirmation instantly and a phone call from the centre to confirm what time the doctor would call. My phone rang and this appointment lasted only 44 seconds. The doctor was extremely rushed and only asked me if I had a temperature. When I replied that I was unsure he simply said “okay prescription sent to the office” and hung up our call. For €45 this felt like an absolute joke and left me with zero confidence in this doctors opinion as I didn’t get to explain my symptoms whatsoever. Safe to say I needed another opinion.

20 August 2025
Unprompted review
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Reply from GP24

Hi Samantha, we appreciate your feedback. This has been escalated to the complaints management team who will be contact shortly.

Rated 1 out of 5 stars

Disgusting service

Disgusting service. Doctor showed up. Couldn’t offer meds, couldn’t give a referral letter. The next day my father was rushed to hospital and now has been diagnosed with bone cancer. Doctor and service should be ashamed.

10 August 2025
Unprompted review
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Reply from GP24

We appreciate your feedback. This has been escalated to the complaints management team who will be in contact shortly.

Rated 5 out of 5 stars

First time to use this service for a…

First time to use this service for a Doctor.
I got a call back within 10 mins of applying online and a doctor called Dr Elvira Alvarez phoned. She was so kind, didn’t rush me went through my health issues with care & great attention to detail. My prescription were emailed to my pharmacy and a week later I am starting to feel so much better. In a world of rush and afraid to talk to a dr online This Dr obviously loved her job. Thank you

25 July 2025
Unprompted review
GP24 logo

Reply from GP24

Hi Patricia, thank you for taking the time to leave us a positive review. We are glad to hear that Dr. Elvira could help!

Rated 5 out of 5 stars

GP rang me within 20 minutes as opposed…

GP rang me within 20 minutes as opposed to the suggested 1 hr.
Prescription prescribed and sent to late night pharmacy.
Very impressed with overall experience.

7 June 2025
Unprompted review
GP24 logo

Reply from GP24

Thank you for taking the time to leave a review, we're glad to hear we could help.

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