Spectrum Health Reviews 

79
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers overwhelmingly had a great experience with this company. Numerous loyal customers frequently praise the staff for being exceptionally professional, friendly, and deeply supportive during their various medical and health appointments. Many individuals also find the online booking process remarkably easy and seamless, making it very simple to schedule visits online or by phone whenever needed. However, some people mentioned negative issues regarding sudden last-minute appointment changes, unexpected double bookings, or unhelpful professional advice received from certain clinicians. Some consumers also reported occasional frustrations with scheduling conflicts, strict communication policies regarding prepayments, and overall difficulties coordinating their visits properly.

What people talk about most

Staff

Consumers find staff to be positive, professional, and attentive to their needs during appointments.... See more

Service

People report positive experiences with service, highlighting attentive and professional care from staff who... See more

Booking process

Customers consistently note ambiguous experiences with the booking process. Reviewers frequently highlight... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had some recent physio treatment and advice at Spectrum Health Navan Road Health Centre. It was for lower back pain. Excellent professional advice and I have started on the exercises at home as reco... See more

Rated 5 out of 5 stars

Great service. I used it for a weight loss journey. Karen Greer is a very empathic and professional dietician, who supports me whenever needed. I started with her in November 2025 and still going! Yay... See more

Company replied

Rated 5 out of 5 stars

Hi Spectrum. Roisin in the Grand Hotel Malahide was very helpful. I think she set me up for a recovery of Sciatica with a assessment, treatment and exercises. Roisin was very positive and explained... See more

Company replied

Rated 5 out of 5 stars

From the moment I entered the room, I was listened to & straight away put at ease. My first visit was with Roisin who was so lovely & then Tara who gave me fantastic advice, exercises & really liste... See more


Company details

Written by the company

Spectrum Health offers the following allied health services through our nationwide network of clinics and digital services; - Chartered Physiotherapy - Podiatry & Chiropody - Dietetics - Corporate Wellness


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

79 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 88% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(79)

49 reviews in the last 12 months

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Rated 5 out of 5 stars

Kudos to Jumoke Adeyemi

Jumoke Adeyemi was very friendly, helpful, and a credit to Spectrum Health. As a podiatrist she was very careful, attentive to my needs, and did a good job on my feet. Much appreciated!

30 July 2026
Unprompted review
Rated 5 out of 5 stars

From the moment I entered the room

From the moment I entered the room, I was listened to & straight away put at ease. My first visit was with Roisin who was so lovely & then Tara who gave me fantastic advice, exercises & really listened to all my concerns. Would highly recommend Spectrum!

25 August 2026
Unprompted review
Rated 5 out of 5 stars

Friendly and Generous

Spectrum Health are really kind and helpful people who coached my knee back to health through a phone appointment and some email correspondence. I wasn't charged at all and my knee strain healed quite easily with the correct exercises.

23 July 2026
Unprompted review
Rated 5 out of 5 stars

Had some recent physio treatment and…

Had some recent physio treatment and advice at Spectrum Health Navan Road Health Centre. It was for lower back pain. Excellent professional advice and I have started on the exercises at home as recommend by the Physiotherapist. Would recommend to anyone suffering with lower back pain

26 August 2026
Unprompted review
Rated 1 out of 5 stars

Spectrum health

Both people that I dealt with on the phone were very nice and apologised profusely. I had made an appointment for Saturday and whilst walking down nearly yo my destination I got a phone call saying that they were double booked and couldn't see me. Would I like another appointment or a refund. I asked where the other appointment was and it was in drumcondra so I needed to see a doc so I agreed. An appointment booked for 15.40 got myself to a bus and travelled ftom south side over to drumcondra. Got to my destination missed a phone call from spectrum health and was informed that a doctor was not there till after 5pm. So I feel like I wasted my whole afternoon whilst in pain. I refused another appointment as I did not want to waste anymore time in what seems like a very unprofessional service. I got to 365 health and they took really good care of me and had a very reasonable price also.

15 August 2026
Unprompted review
Spectrum Health logo

Reply from Spectrum Health

Thank you for taking the time to share this, and I am sorry for the experience you had. This is not the standard of service we aim to deliver.

We had a scheduling clash at our Rathmines clinic, and when we redirected you to Drumcondra, a delay with the doctor's arrival meant you were left waiting after already making the journey. We understand you had tried to reach us and we did not connect in time. That combination should not have happened, and we are sorry for the time and discomfort it cost you.

A refund has been processed. We would welcome the chance to make this right if you are open to it. Please feel free to contact us directly.

Warm Regards,
The Spectrum Health Team

Rated 1 out of 5 stars

Writing on behalf of my 70yr old father…

*update
Can't seem to reply to your response. I totally understand why prepayments are necessary however my Dad was contacted on the day before his appointment in the afternoon which is not adequate time to rearrange a whole day that was planned around this appointment. Less than 24hours notice was given. Also it should have been mentioned at the time of booking. It's shocking bad customer service. At least with 2-3 days notice we could have made arrangements.

Writing on behalf of my 70yr old father who has been attending this clinic for years. Ever since he has been going there, he has paid at reception upon arrival. Today he received a phone call informing him that his appointment had been cancelled as he had not prepaid. My Dad explained he always paid on the day but apparently this was not good enough. He was told that he had to pay now or the appointment would be cancelled. For an elderly patient that has been attending the clinic for years, I find this disgraceful. Not only is there a technology barrier here with electronic payments and just a general fear of scammers, he also suffers with diabetes and Parkinson's. This was quite an essential appointment and to not allow a patient some leeway with a payment is quite shocking. We had made a lot of arrangements just to facilitate him getting to the appointment including transport and time off work also. To cancel the day before was really disrespectful. A bit more consideration of people's time would be nice.

10 August 2026
Unprompted review
Spectrum Health logo

Reply from Spectrum Health

Dear Claire,
Thank you for taking the time to share this, and I'm sorry to hear that your father did not have a positive experience.
Prepayment applies to all appointments at our clinics, and it's not something we're able to make exceptions on. We collect payment either at the time of booking or by phone 2-3 days before the appointment. This policy is in place because missed appointments (DNAs) take slots away from other patients who are waiting to be seen. Prepayment allows our clinics to run efficiently and means more patients can be seen overall, which benefits everyone, including long-standing patients like your father.
I completely understand how this landed badly given he's paid on arrival for years without issue and though I understand your concern re: scammers. Our patient services phone number is recognisable as 016111740.
If it would help, your father is welcome to call that number directly himself ahead of his next appointment, or you're welcome to call on his behalf if that's easier. We're also happy to take payment online if that's a better option for him.
Warm regards
The Spectrum Health Team

Rated 5 out of 5 stars

Always have a great experience in…

Always have a great experience in Rathmines clinic and Clodagh was fantastic last time I was there !

Thank you 😊

22 July 2026
Unprompted review
Spectrum Health logo

Reply from Spectrum Health

Thank you so much, Trasa. We are delighted you continue to have such positive experiences at our Spectrum Health Rathmines clinic, and that Clodagh made your last visit such a good one. Consistent, quality care is exactly what we aim for every time you visit Spectrum Health. We look forward to welcoming you again soon.

Rated 5 out of 5 stars

Easy to book online or by phone

Easy to book online or by phone. Each occasion I had a podiatry problem and got a different podiatrist each time but all good. Anna Lopez was very kind and pleasant. I would recommend Spectrum Health and it's staff.

24 June 2026
Unprompted review
Spectrum Health logo

Reply from Spectrum Health

Hi, thank you for your wonderful review. We're so pleased to hear you've had positive experiences with our Podiatry service and found our online booking process easy to use. It's great to know Ana and the rest of our team provided the high standard of care you expected. We really appreciate your recommendation and look forward to welcoming you back to Spectrum Health.

Rated 5 out of 5 stars

I attended the foot doctor @…

I attended the foot doctor @ Rathmines’s Clinic and it was very helpful. I had a veruca and it was very painful and I got great advice as well as a small procedure. I would definitely recommend as a specialist treatment clinic

29 June 2026
Unprompted review
Spectrum Health logo

Reply from Spectrum Health

Hi, thank you for your wonderful review. We're so pleased to hear you had a positive experience at our Rathmines Podiatry Clinic. We really appreciate your recommendation and look forward to welcoming you back if you need us again.

Rated 5 out of 5 stars

Very easy booking

Very easy booking, friendly staff and punctual appointment.

1 July 2026
Unprompted review
Spectrum Health logo

Reply from Spectrum Health

Thank you for your kind review. We're so pleased to hear you found our booking process easy and our team friendly. We appreciate your feedback and look forward to welcoming you back to Spectrum Health.

Rated 5 out of 5 stars

Great service

Great service. I used it for a weight loss journey. Karen Greer is a very empathic and professional dietician, who supports me whenever needed. I started with her in November 2025 and still going! Yay (the date below refers to the last meeting)! Absolutely recommended

23 June 2026
Unprompted review
Spectrum Health logo

Reply from Spectrum Health

Hi Anna, thank you for your wonderful review. We're so pleased to hear you've had such a positive experience with our dietetics service and that Karen has been able to support you throughout your weight loss journey. We really appreciate your recommendation and wish you continued success.

Rated 5 out of 5 stars

I needed a last minute appointment and…

I needed a last minute appointment and was surprised how easy it was to get an appointment with spectra health.I attended Anna, podiatrist in Churchtown for a treatment. I found her very professional and excellent at her job, my feet definitely feel and look a lot better. Thanks ❤️

12 June 2026
Unprompted review
Spectrum Health logo

Reply from Spectrum Health

Hi Anna, thank you for your wonderful review. We're so pleased to hear you were able to book a last-minute appointment with ease and had such a positive experience at our Churchtown Podiatry Clinic. It's great to know your treatment has left your feet feeling and looking much better. Thank you for choosing Spectrum Health, and we look forward to welcoming you back.

Rated 5 out of 5 stars

The booking is seamless

The booking is seamless. I have been using the Podiatry’s service in Drumcondra with Sylvia for a couple of years. The appointments are always on time and I’m always very happy with my foot the treatment. Highly recommended the service.

17 June 2026
Unprompted review
Spectrum Health logo

Reply from Spectrum Health

Hi Kay, thank you for your wonderful review. We're so pleased you've continued to have such positive experiences at our Drumcondra Podiatry Clinic. It's great to hear you've been happy with your treatment and that you've found our booking process straightforward and appointments running on time. We really appreciate your recommendation and look forward to seeing you again.

Rated 5 out of 5 stars

Excellent Podiatry

Ce (pronounced as Kay) is a helpful, professional and courteous podiatrist and I would strongly recommend her.

12 June 2026
Unprompted review
Spectrum Health logo

Reply from Spectrum Health

Hi Robert, thank you for your kind review. We're delighted to hear you had such a positive experience and that you were happy with the care you received. We really appreciate your recommendation and look forward to welcoming you back to Spectrum Health.

Rated 5 out of 5 stars

Great Service

I had a problem with my big toe & Ines was excellent, kind, thoughtful & sorted my issue
Thank you Ines & Spectrum Heath
Jane

5 June 2026
Unprompted review
Spectrum Health logo

Reply from Spectrum Health

Hi Jane, thank you for your kind review. We're delighted to hear that Ines was able to help resolve your problem and ensure you had such a positive experience during your appointment. Thank you for choosing Spectrum Health, and we look forward to welcoming you back to our podiatry clinic in the future.

Rated 5 out of 5 stars

Drumcondra podiatry.

Attended the Drumcondra clinic yesterday with podiatrist. Very pleasant experience. Sylvia was excellent. Very professional and a lovely manner. My feet feel great! I will be going back.

3 June 2026
Unprompted review
Spectrum Health logo

Reply from Spectrum Health

Thank you for your lovely review. We're delighted to hear you had such a positive experience at our Drumcondra podiatry clinic. Sylvia will be delighted to hear your kind feedback, and we're glad your treatment has left your feet feeling great. We look forward to welcoming you back again soon.

Rated 5 out of 5 stars

Had my appointment in St James's…

Had my appointment in St James's Gate,very efficient and the lady that looked after me was so pleasant and thorough in what she did.

29 May 2026
Unprompted review
Spectrum Health logo

Reply from Spectrum Health

Hi Amanda, thank you for your kind review. We're delighted to hear you had such a positive experience at our St James Gate clinic. We appreciate your feedback and look forward to welcoming you back in the future.

Rated 5 out of 5 stars

Very helpful receptionist and…

Very helpful receptionist and podiatrist.
Very friendly and lovely to deal with.

23 May 2026
Unprompted review
Spectrum Health logo

Reply from Spectrum Health

Thank you for taking the time to leave us a positive review. We're delighted to hear that both our receptionist and podiatrist were helpful and friendly.

Rated 5 out of 5 stars

Visit to Rathmines Spectrum

Ines in your Rathmines site did an exceptional job and talked me through everything she was doing and constantly checking to see if I was okay. Highly recommend

28 May 2026
Unprompted review
Spectrum Health logo

Reply from Spectrum Health

Thank you for your kind review. We're delighted to hear Ines provided such excellent care and kept you informed throughout your treatment. We appreciate your recommendation and look forward to welcoming you back to our clinic.

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