CICAR Reviews 

27,828
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 862 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently appreciate the very fair rental prices, transparent costs without hidden fees, and the overall extremely smooth and hassle-free booking process. Travelers frequently highlight that the available vehicles provided are exceptionally clean, highly reliable, and always very well-maintained upon pick-up. Some reviewers were not happy with certain vehicle conditions, noting specific problems like poor cleanliness, visible body damage, or unpleasant interior smells. A few customers also experienced frustratingly long waiting queues at the service counters or felt that specific car models did not meet their expectations.

What people talk about most

Service

People report positive experiences with service, highlighting the quick and hassle-free rental process from... See more

Product

Reviewers mention positive feedback about product, noting that the vehicles are generally new, clean, and in... See more

Price

Clients share positive opinions on price, highlighting very competitive and affordable rates with no hidden... See more

Staff

Customers had positive experiences with staff, frequently describing employees as extremely friendly,... See more

Quality

Consumers find quality to be positive, frequently highlighting that vehicles are clean, brand new, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely amazing car rental company. Very good price, excellent service and we also got exactly the same car as it was showed on the website during the booking. Cicar has also the tour guide app y... See more

Rated 5 out of 5 stars

Have rented numerous times now via Cicar on the Fuerteventura airport and was never disappointed. With the new office the already short queues are even shorter and arranging all the paperwork is... See more

Rated 5 out of 5 stars

Great Service, again! Just completed latest rental with CICAR/Cabrera Medina after 18 years of using this company. Still excellent and hassle free: No nonsense, friendly staff, easy processes and ver... See more

Rated 5 out of 5 stars

Rented a car for the full week. Was the same price as the transfer with TUI. Online was easy to select and book a car, I emailed with a few questions and got an answer within minutes. Pick up was also... See more


Company details


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4.8

Excellent

TrustScore 5 out of 5

28K reviews

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4.8

All reviews

(27,828)

1,160 reviews in the last 12 months

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Rated 5 out of 5 stars

Everything was perfect

Everything was perfect! The car rent was really easy, all costs were included in price and there wasnt any surprise with added costs. The personel is profesional and nice. The car was clean and well-groomed. Peugeot 208 is perfect for the roads of Canary Islas.
We highly recommend Cicar!

31 August 2026
Unprompted review
Rated 5 out of 5 stars

First time renting in Gran Canaria and…

First time renting in Gran Canaria and I must say it was reasonably priced and great service overall. No problems and a brand new car that had hardly been used. Very happy. One thing I would say if the language in the car was Dutch so I had to fiddle around to find English but got there in the end. Thanks CiCar look flared to renting from you again next year.

26 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Very fast and easy pick up…excellent car and very clean.had the car for a week with no trouble and then the drop off was again easy and prompt…highly recommend and will definitely use again the next time I visit .

21 August 2026
Unprompted review
Rated 5 out of 5 stars

First time experience

It was our first time using Cicar and it was a seamless process from start to finish. The booking website was simple to follow, the collection staff were polite and professional, vehicle type was better than requested as it was automatic and the return system very simple.

21 August 2026
Unprompted review
Rated 4 out of 5 stars

Pleasant staff

Pleasant staff, modern vehicle (Cupra Formentor). However, why wasn't the hybrid vehicle's battery charged? In terms of fuel consumption, an uncharged hybrid vehicle uses more fuel and offers poorer performance. We were unable to charge it ourselves because the charging cable was missing from the vehicle. Yet, there is untapped solar potential, as the vehicles are conveniently parked under shade structures (without solar panels) when you pick them up at the airport.

29 August 2026
Unprompted review
Rated 1 out of 5 stars

Extremely disappointed

I have used Cicar 3 times now in Gran Canaria, and for the first 2 trips they were fantastic. However, this time things did not work out well at all. We waited 2 hours for our car to be cleaned at the airport, and when it arrived it had a near empty fuel tank, despite the paperwork claiming it had 1 quarter of a tank full. We went straight to the petrol station where we discovered it had a fault with the Ford Easy Fuel system preventing us from filling it. We went straight back to Cicar at the airport and had to wait another 30 minutes for a replacement vehicle. We were given a minivan covered in dents and scratches, missing trim, rubber seals hanging off the doors, damaged interior panels, stains, and the bumper hanging on by cable ties. They did give us some free fuel, but honestly - having paid over €650 (£560) for 7 days, and losing hours of our holiday, I feel cheated.

23 August 2026
Unprompted review
Rated 5 out of 5 stars

BEST

It was everything very easy car was amazing .Everything very quickly and without creditcard .Cash or debit card.Thank you very much from now on you will be always my first choice on every trip to Spain

16 August 2026
Unprompted review
Rated 5 out of 5 stars

Perfect service

Perfect service, from reservation process to pick-up and also drop-off. Best prices, No additional charges at pick-up, car in excelent conditions ... 100% recommend Cicar 🤎

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Perfect!

Rented a car for the full week. Was the same price as the transfer with TUI. Online was easy to select and book a car, I emailed with a few questions and got an answer within minutes. Pick up was also easy at Las Palmas airport; payment at the desk at arrivals and just pick up the car in the garage across the airport. And when it’s time to go home just park the car in one of Cicar’s spots, give them the key and done. Fair price, nice cars and no deposit to pay next to the rental fee. If we go to the Canary Islands again I would definitely rent a car at Cicar again!

20 August 2026
Unprompted review
Rated 5 out of 5 stars

This is my fifth year renting a car…

This is my fifth year renting a car from CICAR, and I have always had an excellent experience.

The booking process is very easy, and their comprehensive insurance gives you great peace of mind. I also really appreciate that I can add family members as additional drivers at no extra cost.

Their cars are clean, well-maintained, and in very good condition, and the staff are always friendly, professional, and extremely helpful.

One of the things I particularly appreciate is their excellent service even at late hours. I returned the car at 1:00 a.m., and there was still someone there to welcome me and assist with the return.

Overall, I highly recommend CICAR and will definitely continue renting from them.

23 August 2026
Unprompted review

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