Auto Reisen 🚗 Reviews 

14,485
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and easy service, highlighting smooth collection and drop-off processes. Many people appreciate the competitive and reasonable pricing, often finding it cheaper than other companies with no hidden charges. The staff are frequently described as helpful, friendly, and polite, making interactions pleasant and stress-free. People consistently report excellent product quality, with vehicles often clean, new, and in great condition. Consumers frequently received the exact car requested or even an upgrade at the same price. Reviewers highlight the reliability and overall value for money, leading to a highly recommended experience.

What people talk about most

Service

Users describe positive interactions with service, frequently highlighting the excellent and efficient... See more

Price

Reviewers highlight positive aspects of price, consistently praising the competitive and reasonable rates... See more

Staff

Consumers generally report positive experiences with staff, highlighting their politeness, helpfulness, and... See more

Product

Customers consistently report positive experiences with the product, often receiving new, clean, and... See more

Quality

People report positive experiences with quality, often highlighting the excellent condition of the cars,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time using Auto Reisen and will definitely use them again. Everything was so straight forward. No hidden extras. Excellent price. Booked a VW Polo. Was upgraded at no extra charge on collection... See more

Rated 5 out of 5 stars

As usual the Staff were very helpful and the whole transaction wes completed within 10 minutes. The lady who dealt with us had all the necessary paperwork ready and signed off without any fuss or prob... See more

Rated 5 out of 5 stars

Booking was very easy, prices were acceptable and included extra insurance, child booster seats and second driver. No pre-paid was required and nothing was charged on debit card. We got the car we had... See more

Rated 5 out of 5 stars

Excellent car rental. Rental desk is in the airport, easy to find along with the other companies. Only had a short wait, one or two people in front of me. Pick up of car was dead easy. Didn't try and... See more


Company details

  1. Car Rental Agency

Information provided by various external sources

LOS EMAIL DE RESERVAS: reservas@autoreisen.es bookings@autoreisen.es buchungs@autoreisen.es


Contact info

4.9

Excellent

TrustScore 5 out of 5

14K reviews

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4.9

All reviews

(14,485)

5,617 reviews in the last 12 months

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Rated 5 out of 5 stars

Unbelievably easy to book online

Unbelievably easy to book online
No payment until you pick the car up
When we were picking up no queues, a couple of signatures and payment really simple , car was about 2 minutes walk away , really nice spotlessly clean .
Just as easy when returning , park in any parking space return the key to the office and tell them the number of the parking space all done
Will definitely use again

16 July 2026
Rated 5 out of 5 stars

Booking online was easy

Booking online was easy, and the price was excellent. Check-in and check-out were simple and straightforward. Staff were very polite and helpful. The car I rented was fine and did what I needed, but reminded me why I never bought a Citroen in my life.

21 July 2026
Rated 5 out of 5 stars

Best by far I’ve been using Auto Reisen for 26…

I’ve been using Auto Reisen for 26 years I started to go to tenerife in 2000 then bought an apartment in 2004 I have always had 5 star service off them. I tried a couple of others when I first started then tried Auto Reisen and the difference in service and efficiency and best of all the cost off hiring a car puts them way out in front of the other hire car firms on the island. I always recommend them to anyone when they ask my opinion. Keep up the good work.

21 July 2026
Rated 5 out of 5 stars

You Get What You Pay For!!

Based on other reviews on Trustpilot, I decided to use Auto Reisen when recently hiring a car in Lanzarote. They were more expensive than their competitors, but very happy with the service I received and would definitely use them again. Very fast service. No delays on pick-up or drop-off.

20 July 2026

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