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Gobycar Reviews 

5,751
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I tried Gobycar for the first time in Malaga in early July 2026 and my experience was really great. The booking process, pricing and online check-in worked flawlessly and at the airport I was able to... See more

Company replied

Rated 4 out of 5 stars

Easy booking, good prices, good cars, good service. Only gave 4 stars instead of 5 as their opening hours of 07:00, especially for anyone to catch an early flight, means you can't always book through... See more

Company replied

Rated 5 out of 5 stars

Fantastic customer service, excellent cars in great condition, everything was smooth. We rented cars at the Girona airport, and their pricing was by far the best. Frequent discounts (watch their webs... See more

Company replied

Rated 5 out of 5 stars

Bilboga AirPort Best car rental experience ever! As a very seasoned traveler, I can honestly say this was one of the smoothest rentals I’ve had. We rented from Gobycar at Bilbao Airport and everythi... See more

Company replied

Company details

  1. Car Rental Agency
  2. Vacation Rental

About Gobycar

Written by the company

Gobycar Rent a Car
BOOK NOW
RENT A CAR IN SPAIN

About Gobycar

Gobycar is a car rental company in Spain created to make every journey easier, more flexible and more enjoyable. We offer a simple booking process, competitive prices, a new fleet and a customer-focused service so you can enjoy the road with confidence.

#FeelTheXperience

At Gobycar, renting a car is not just about getting from one place to another. It is about enjoying the full travel experience: freedom, comfort, flexibility and peace of mind from the moment you book until the moment you return the vehicle.

Where can you find us?

We are available in some of Spain’s most popular destinations, including Mallorca, Menorca, Ibiza, Bilbao, Santiago, Girona, Valencia, Sevilla and Málaga.

You can also find us in the Canary Islands, with offices in Tenerife, Fuerteventura, Gran Canaria and Lanzarote.

Why choose Gobycar?

  • Zero Excess: Travel with extra peace of mind and enjoy your rental experience without worrying about excess charges.
  • New fleet: Drive modern, comfortable and reliable vehicles, ideal for every type of trip.
  • Transparent prices: Clear information from the beginning, with no unnecessary surprises.
  • Great value: Competitive rates, practical extras and a service designed around your needs.
  • Flexible bookings: Choose the vehicle, location and options that best fit your journey.
  • Customer-focused service: Our team is here to help you before, during and after your rental.

Our vehicle types

  • Economy cars: Perfect for city breaks, short trips and easy parking.
  • Compact cars: A practical option for couples, friends or small families.
  • SUVs: More space, comfort and versatility for longer journeys.
  • Family cars: Ideal for travelling with more passengers and luggage.
  • Automatic cars: Extra comfort for a smoother driving experience.
  • Premium options: For customers looking for a more special driving experience.

Our commitment

We believe renting a car should be simple, clear and stress-free. Whether you are travelling for holidays, work or a weekend getaway, our goal is to help you move around Spain with freedom, comfort and confidence.

Your opinion matters

Customer feedback helps us improve every day. Your review is very important to us and also helps other travellers choose Gobycar with confidence.

Book now and start your adventure with Gobycar

Discover our best deals at gobycar.com and find the perfect car for your next trip in Spain.

Book Now

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 48 hours

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4.4

All reviews

(5,751)

4,728 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, fast processing, easy pickup and drop off. With the premium plan, it was completely hassle-free.
Good price in July.

16 July 2026
Rated 1 out of 5 stars

Check-in express is a scam

We booked (and payed) the check-in express option for a car hire and completed online all requested information.
When we got to the Malaga airport, there was no dedicated counter for express check-in, so we had to "cut" the line to ask for it, raising the understandable ire of other customers on the line.
The counter staff claimed their system showed our reservation did not include the express check-in service. We showed them our reservation mail (directly from Gobycar) clearly stating the inclusion of the check-in extra. All to no avail.
After 45 minutes of queue waiting (with our 3 small children), we finally got our turn. The system then magically showed that our reservation indeed had the express check-in service, which we now had lost.
No apologies, no solutions. Never again with Gobycar.

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Great service

The staff at the office was very friendly, the car was in very good order, the price was good and everything went smoothly. Would very happily hire a car from Gobycar again. Great service

20 July 2026
Rated 1 out of 5 stars

Bad customer service experience/ hidden costs

Feel totally mugged off by this company. Lots of hidden costs when you go to collect the car. Also an extra 150€ taken for a deposit for making sure the tank comes back with a full tank of petrol- when it only costs 40€ to fill it up in the first place.
Also not informed to make sure car has been cleaned inside before you bring back. If you haven’t got time to pop to a garage to vacuum it costs you another 60€. Also you don’t get the deposit back for 4 days which they don’t tell you that when you pay your deposit
Also took out insurance with my easy jet car hire only to be told at the service desk I needed to pay another £148 for car insurance and to add my husband another £41.
Will never use this company again

8 July 2026
Unprompted review
Gobycar logo

Reply from Gobycar

Dear Helen,
We are very sorry to read about your experience. Please contact us at customerservice@gobycar.com if you wish to continue discussing your case with our Customer Service team.
Best regards
Gobycar

Rated 1 out of 5 stars

Out of hours fee

They charge a fee for out of office hours which is not communicated on the booking confirmation .

20 July 2026
Gobycar logo

Reply from Gobycar

Dear David,
Thank you for sharing your comments. We take note of your feedback regarding the information about the out-of-hours fee.
Best regards.

Gobycar.

Rated 5 out of 5 stars

Perfect

Service. Staff. Price.

20 July 2026
Gobycar logo

Reply from Gobycar

Thank you very much Oleksi!!
We are delighted to know that you appreciated our service, staff and competitive prices.
Best regards
Gobycar

Rated 5 out of 5 stars

Very Nice and Smooth process to receive…

Very Nice and Smooth process to receive and return the car, the car is well maintained and in very good condition.

18 July 2026
Gobycar logo

Reply from Gobycar

Thank you very much Baker!!
We are delighted to know that both the pick-up and return process were smooth and that the vehicle met your expectations.
Best regards
Gobycar

Rated 5 out of 5 stars

Definitely First Choice!

Friendly staff, great car. 5*

20 July 2026
Gobycar logo

Reply from Gobycar

Thank you very much Andrew!!
We are delighted to know that our friendly staff and vehicle made Gobycar Rent a Car your first choice.
Best regards
Gobycar

Rated 5 out of 5 stars

Good service at the right price

Everything went smoothly, the car was brand new,lucky us.No complains at all.

20 July 2026
Gobycar logo

Reply from Gobycar

Thank you very much Gabriel!!
We are delighted to know that everything went smoothly and that you enjoyed your brand-new vehicle.
Best regards
Gobycar

Rated 5 out of 5 stars

Everything was great

Everything was great. The car, the staff, the shuttle bus and the price 😉. I recommend your car rental to everyone.

20 July 2026
Gobycar logo

Reply from Gobycar

Thank you very much Maja!!
We are delighted to know that you enjoyed the car, our staff, the shuttle service and our prices. Thank you for recommending Gobycar Rent a Car.
Best regards
Gobycar

Rated 5 out of 5 stars

Great customer experience

Honestly it was so easy and smooth dealing with them. I extended my contract twice and I would definitely rent a car from them again when I’m in Ibiza !!

20 July 2026
Gobycar logo

Reply from Gobycar

Thank you very much Banafsheh!!
We are delighted to know that everything was easy and smooth and that you continue choosing Gobycar Rent a Car whenever you visit Ibiza.
Best regards
Gobycar

Rated 5 out of 5 stars

Smooth experience and excellent service

Everything went smoothly from start to finish. The staff were friendly, professional, and helpful throughout the process. The service was efficient, communication was clear, and there were no unexpected issues. I would definitely recommend this company and would happily use their services again.

20 July 2026
Gobycar logo

Reply from Gobycar

Thank you very much Raphael!!
We are delighted to know that everything went smoothly from start to finish and that our team made your rental experience so enjoyable.
Best regards
Gobycar

Rated 5 out of 5 stars

Satisfied renters

We are very satisfied about renting at Gobycar. We are frequent travellers to Valencia and we prefer to rent at Gobycar. Friendly personell and up to date cars.

20 July 2026
Gobycar logo

Reply from Gobycar

Thank you very much Guus!!
We are delighted to know that you continue choosing Gobycar Rent a Car whenever you visit Valencia. We truly appreciate your trust.
Best regards
Gobycar

Rated 5 out of 5 stars

I booked online and everything went…

I booked online and everything went very smoothly and quickly in the airport by pickup and delivery.

20 July 2026
Gobycar logo

Reply from Gobycar

Thank you very much Aija!!
We are delighted to know that your online booking and airport pick-up and drop-off were quick and smooth.
Best regards
Gobycar

Rated 5 out of 5 stars

Good value

Good value, super easy logistics. We bought the premium hire which has no excess, therefore no problems with any damage costs.

20 July 2026
Gobycar logo

Reply from Gobycar

Thank you very much James!!
We are pleased to know that you enjoyed the value for money and the peace of mind provided by our Premium cover.
Best regards
Gobycar

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