Helen Lacey

Feel totally mugged off by this company. Lots of hidden costs when you go to collect the car. Also an extra 150€ taken for a deposit for making sure the tank comes back with a full tank of petrol- when it only costs 40€ to fill it up in the first place.
Also not informed to make sure car has been cleaned inside before you bring back. If you haven’t got time to pop to a garage to vacuum it costs you another 60€. Also you don’t get the deposit back for 4 days which they don’t tell you that when you pay your deposit
Also took out insurance with my easy jet car hire only to be told at the service desk I needed to pay another £148 for car insurance and to add my husband another £41.
Will never use this company again

Excellent communication- Dress came ahead of schedule. Quality of dress amazing and loved the material and fit. Dress came as
Picture- top quality

Feel like I’ve been scammed …no bold print telling me that I was going to be deducted £39.90 every month. Very misleading - I they must be aware of that and still conning customers. I have managed to cancel subscription, but still…
Did anyone report to their bank?

Good service but really expensive and I don’t think good value for money

Great communication

Very disappointed in the customer service at 02. Have been a customer for 20 years…have written an email and letter regarding my issue of a sim that didn’t work. Spoke to at least 10 people to get this resolved. Still no resolution, had to move to EE which then sim worked in phone. Felt like I was just banging my head against a brick wall every time and repeating myself every time I called. Have now got a debt to pay as has to come out of contract…because of the sim issue…asked to pay the debt monthly …no one called to discuss. Not even worthy of a 1 star.
Will be moving all my other contracts when they come to the end. Very disappointed with level of customer service