MR

MrsWendyRound

United Kingdom

Reviews

Review of The Cotswold Company


Rated 5 out of 5 stars

Super delivery gents

Taken my delivery today from Ian and Gabriele - what a relief to see these two lovely gents - had very negative delivery experiences previously with company Cotswold used to use - what a refreshing change today - so polite, friendly and helpful.
Another mention for Lisa in the Outlet at Norwich - exceptional service from Lisa, nothing too much trouble, absolutely went the extra mile - thank you so much Lisa.
As ever, love my items from Cotswold - my house is like a Cotswold showroom!

1 July 2026
Unprompted review

Reply from The Cotswold Company

Good afternoon MrsWendyRound,

We're so pleased to hear you had such a positive delivery experience and that our team members were polite, friendly, and helpful. It's also wonderful to know that you received exceptional service from our team at the Outlet. We appreciate your kind words about your items!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Review of Harling Electrical LTD

Review of AGA


Rated 5 out of 5 stars

My 3rd Aga!

Thank you to Charley and the gents at the Aga Outlet for all their help in working through the process of purchasing our new Aga.
Also to Skip and Zen who were most professional in their delivery and installation of what is my 3rd Aga! They were very friendly and helpful.
Also to Sophie in Aga customer services for her excellent manner and customer care.
A lovely feeling to have an Aga back in our home, she looks gorgeous!

18 March 2026
Unprompted review

Reply from AGA

Hi Wendy,
We appreciate you sharing your experience! We're happy to hear that the team provided professional service during your Aga purchase, delivery, and installation. It's wonderful knowing you are pleased with your Aga.

Warm wishes
AGA Rangemaster

Review of Purdy & Figg


Rated 5 out of 5 stars

Super customer service, thank you

Had cause to contact P & F about a product missing from my order, just wanted to say I was so impressed by the speed of response and the matter was sorted so quickly, efficiently and politely by Miller there, thank you Miller :)

10 September 2025
Unprompted review

Reply from Purdy & Figg

Hi Wendy,

Thank you so much for your lovely feedback; we are delighted to have resolved this for you and will be sure to pass on your thanks to Miller directly.

Best wishes,
The Purdy & Figg team

Review of Pacifica


Rated 5 out of 5 stars

A real gent (Tawanda Mutizwa) lovely…

A real gent (Tawanda Mutizwa) lovely customer service manner which engendered trust in him as an engineer - cooker is all fixed, thank you so much!

20 August 2024
Unprompted review

Reply from Pacifica

Hello

Thank you for your 5* Reply,

We really appreciate you taking time to provide positive feedback regarding the service you have received from Pacifica

We hope you have a great day

Review of Pacifica


Rated 5 out of 5 stars

Polite and respectful

Nathan (4231) was very polite and respectful in his manner, got the oven working so one happy bunny!

1 August 2024
Unprompted review

Reply from Pacifica

Hello

Thank you for your 5* Reply,

We really appreciate you taking time to provide positive feedback regarding the service you have received from Pacifica

We hope you have a great day

Review of Octopus Energy

Review of Harling Electrical LTD


Rated 5 out of 5 stars

Professional, Helpful and friendly

Harling Electrical have helped us with a number of electrical projects, from garden lighting, to wiring up a shed to fitting an electrical vehicle charger. Whatever the job they are always professional, knowledgeable and friendly - a pleasure to have working at the house and we would not consider going anywhere else for any electrical work.

28 May 2024

Review of Tupperware Direct UK


Rated 5 out of 5 stars

Customer service with a real person behind it!

How comforting to have Tupperware back in my home - brings back lovely memories of time gone by! Really find all my pieces practical and of course, superb quality. One of my pieces did develop a fault but this was very quickly replaced under the warranty and accompanied by a personal email to apologise; such a refreshing change to receive good old fashioned customer service, much appreciated.

25 April 2024
Unprompted review

Reply from Tupperware Direct UK

Thanks for sharing your 5-Styars with us Mrs Round.
We are thrilled that the team was able to help and resolve things for you.
Many thanks, Michael

Review of White Stores - The Outdoor Living Store


Rated 5 out of 5 stars

Went the extra mile...

Really pleased with the service from White Stores - in particular, Saffron, whom I contacted at a weekend to see if I could retrospectively add something to my order - this was not possible administratively at the weekend but, nevertheless, Saffron took it on and arranged for this to be done and payment to be taken on the Monday without any further contact from myself. Furthermore, she arranged delivery at a date to suit ourselves when the dates being offered were impractical. Refreshing to experience some 'old school' customer service, thank you, Saffron!

11 March 2024

Review of Harling Electrical LTD

Review of Autoglass®

Review of Evri


Rated 1 out of 5 stars

Shocking service to my area from Evri

Shocking service to my area from Evri, 3 parcels from 3 separate retailers where replacement parcels had to be despatched with alternative couriers owing to weeks of delay in delivering. Starting to avoid shopping with retailers who use Evri.

15 September 2022