Verification messages constantly not coming through the An Post app so purchases cannot be completed. 20 minutes waiting for customer support to answer, still waiting. App is full of bugs. Terrible company and only getting worse. Cannot do the basics.
11 August 2026
Unprompted review
Reply from An Post
Hi,
Thank you for taking the time to share your feedback. We're sorry to hear about the difficulties you've experienced with verification messages in the An Post App and the lengthy wait time when trying to contact customer support.
We understand how frustrating it is when you're unable to complete purchases because verification codes are not being received, particularly when you need access to services quickly. We also appreciate that extended wait times only add to that frustration.
We would like the opportunity to look into this further for you. If you require assistance, please reply to our request for further information with details of the issue, including the mobile device and operating system you are using, so that we can investigate and support you as quickly as possible.
Debit card showing as invalid in all machines l try. Bought groceries a few hours ago and now can't be used. Lots of money in my account, shocking stuff. Do not trust this company with your money. It's Sunday so no support available. Hilarious stuff. Will move my account Monday to Revolut or a bank that actually knows what they are doing.
5 July 2026
Unprompted review
Reply from An Post
Thank you for taking the time to share your feedback. We're sorry to hear that you were unable to use your debit card despite having sufficient funds available and appreciate how concerning and inconvenient this must have been, particularly outside of support hours. We have requested further information from you to allow us to investigate this matter and assist further. Once we receive your details, the relevant team will be in a position to review what may have occurred. Thank you for bringing this to our attention, and we look forward to hearing from you.
Tried to renew a dog licence online with An Post, what a disaster! Money removed from my An Post account but no licence. An Post cannot do the most basic things online. Service for dog licences has been down for 5 days and they still insist on using the non functioning site. Cancelled he license l never received and am now told it will take up to 4 weeks for the money to be returned to my account. A national disgrace of a company.
13 January 2026
Unprompted review
Reply from An Post
Hi DC, thanks for taking the time to share your experience. We’re sorry to hear that your purchase has faced this error, and understand how frustrating this can be.
Ordered a new tablet from Amazon 2 weeks ago, the battery lasted about 2 hours so organised a return and refund. Ordered a more expensive new tablet which arrived yesterday. The replacement lasted 2 hours and crashed and does not turn on.. Another return and a second refund l have to wait for. Couriers don't want to return tablets because of the batteries. On top of this Amazon UK messed up all my Christmas gifts. In 2 months every delivery had an issue. I cannot believe how bad this company has become in such a short space of time. I dread dealing with Amazon, they are an absolute nightmare.
Brutal delivery service. Cannot manage to get a package delivered on time. Website is misleading regarding delivery dates. Customer service is useless. Ongoing issues with delivery throughout the year. Try Temu, they deliver on time.
Visited the Terryland, Galway outlet. The manager was absolutely fantastic to deal with and had my issue sorted in minutes, no questions asked. We are a charity in Galway and will be doing all our future business with DID. Cannot recommend this guys highly enough.
10 December 2024
Unprompted review
Reply from DID Electrical
Hi There,
Sophie here! Thanks a lot for this review 🎉
We're over the moon that you're happy with the service you received.
We look forward to welcoming you back in the future
This is one of the worst companies l have ever ordered from. Can't get packages delivered on time. Customer support is beyond useless. Will never order from H&M again. Please stop supporting greedy companies like this who have absolutely no regard for their customer base.
Shocking how bad this company has become. Waiting 10 days for my delivery, was due at latest by today and is still in England. Customer service is shocking and saw remarks written by support staff in a message about the "spiel" to give customers for late delivery. They actually had that written.. Hilarious. Will be my last time using this company. If you want these greedy companies to actually serve their customers then l would suggest to people that they stop giving them money.
The slowest, laggiest Internet in Ireland. Has become an absolute joke in the last few months. Supposed support is pretty clueless also. Don't waste your money on these clowns.