48 Mobile Reviews 

1,210
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 749 reviews, reviewers had a great experience with this company. Customers frequently mention that the monthly pricing is extremely reasonable, providing fantastic value for money compared to expensive alternative options available on the market. People note that the local network coverage is very reliable and daily connections work seamlessly without encountering any unexpected service drops or sudden interruptions. However, some people mentioned that using mobile data and roaming services while travelling abroad can be quite problematic and entirely unreliable for users. A few other consumers also noted occasional slow internet speeds during daily browsing and experienced severe difficulties when trying to reach customer support.

What people talk about most

Service

Customers had ambiguous experiences with service, often highlighting a stark contrast between domestic use... See more

Price

Customers consistently note positive experiences with price, highlighting great value and competitive rates... See more

Value for money

Reviewers highlight positive aspects of value for money, consistently praising the affordable monthly prices... See more

User experience

People report ambiguous experiences with user experience, as opinions are heavily divided. Many customers... See more

Customer service

Clients share ambiguous opinions on customer service, with some reviewers highlighting fast and helpful... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I can't give you 5 stars because when going to other countries it is very complicated to reconect,and internet really bad. Specialy in Northern Ireland!!! You have to do something about it. I do have... See more

Company replied

Rated 5 out of 5 stars

48 mobile offered me exactly what I wanted in a sim only package. No fuss, no problems - every step explained and now almost a year in I've been away and roaming, I've had busy usage and slack usage... See more

Company replied

Rated 5 out of 5 stars

My wife and I have been 48 customers for a few years now and are very happy with the service provided, have never had any problems whatsoever, €12.99 per month for unlimited calls texts and 5G mobile... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant service. Compared to my husband who is on GoMo his service and data often drops out… I always have service and data coverage. 48 mobile also send lots of offers of free coffees.... See more

Company replied


Company details

  1. #5 of 8 best companies in Telecommunications Service Provider
  2. #2 of 2 best companies in Internet Provider
  3. #4 of 4 best companies in Internet Service Provider
  4. #2 of 2 best companies in Mobile Network Operator
  5. #4 of 5 best companies in Phone and Internet Service

About 48 Mobile

Written by the company

At 48, we're all about giving customers serious data without the serious price tag. We deliver unbeatable value with plans that offer the same benefits as other networks, without locking you into long contracts or hiking the price every year.

For just €12.99 a month, our customers enjoy unlimited 5G data, 5,000 minutes, and 5,000 texts. Whether you're streaming, gaming, or just browsing, you’ll get fast, reliable 4G and 5G speeds across the country, powered by Three’s trusted nationwide network.

We’re 100% commitment-free. No long-term contracts, no hidden fees, just flexible, month-to-month plans designed to put you in control.

Rewarding Our Customers

We go beyond great value by rewarding our customers, too. When you refer a friend to 48, both you and your friend receive bonus credit to cover a full month’s plan, plus a €10 voucher from one of our reward partners.

100% Online, 100% Hassle-Free

At 48, we’re fully online, so you can skip the queues and get help quickly and easily. Our helpful community is packed with useful articles and videos, and if you need more support, our web team is available every day, 9am to 9pm Monday to Friday, and 9am to 8pm on weekends.

Contact info

  • 28/29 Sir John Rogerson’s Quay, Dublin 2, Dublin, Ireland

  • 48.ie

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
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1-star

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4.1

All reviews

(1,210)

762 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible support service.

I spent 2 days trying to get the service up and running. First they wouldn't give me their latest package because the sim card I bought had been purchased, but never activated before the start of the offer. Then I bought a new sim in Dealz which I eventually managed to set up after many many communications, getting different info each time. Terrible terrible support. No facility to talk to a person. Finally have it set up.

5 September 2026
Unprompted review
Rated 5 out of 5 stars

go for it

great value and no problems with coverage.
i am with them a good few years

5 September 2026
Rated 5 out of 5 stars

Better Value

Using for years. Excellent value. Good customer support. Good connectivity. Previously occasionally had issues in EU roaming connection.

4 September 2025
48 Mobile logo

Reply from 48 Mobile

Hi There, We're so happy to hear you've been a long-time customer and appreciate the excellent value and support we provide.

We also acknowledge your past roaming connection issues in the EU If you face any issue in the future you can reach out to our Care Team via https://48.ie/contact-us. They're available Monday to Friday from 9:00 AM to 9:00 PM, and on weekends and bank holidays from 9:00 AM to 8:00 PM.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

Great value

Great company

3 September 2026
48 Mobile logo

Reply from 48 Mobile

Hi Peter, Thank you for your kind words and for taking the time to leave a review. We're delighted to hear you had a positive experience with us and we truly appreciate your support.

Regards,
48 Mobile Team

Rated 4 out of 5 stars

The rooming options are not easy to…

The rooming options are not easy to navigate.

2 September 2026
48 Mobile logo

Reply from 48 Mobile

Hi Ricardo, We appreciate your feedback regarding our rooming options. We are actively working to improve clarity and ease of navigation for all our guests.

As we would help you to resolve the problem. Please reach out to our Care Team via https://48.ie/contact-us. They're available Monday to Friday from 9:00 AM to 9:00 PM, and on weekends and bank holidays from 9:00 AM to 8:00 PM.

Regards,
48 Mobile Team

Rated 1 out of 5 stars

Service is terrible

Service is terrible, customer service seems to be all bot, I eventually managed to speak to human, who told me he could not or would not? Help me as I did not have additional needs. I will be switching both phones I have with 48 to another provider as soon as I can.

10 June 2026
48 Mobile logo

Reply from 48 Mobile

Hi There, We're sorry to hear that you've had a disappointing experience with our service and support. This is not the experience we want for our members, and we appreciate you bringing your concerns to our attention.

We'd like the opportunity to investigate this further and help resolve the problem. Please reach out to our Care Team via https://48.ie/contact-us. They're available Monday to Friday from 9:00 AM to 9:00 PM, and on weekends and bank holidays from 9:00 AM to 8:00 PM.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

The internet is great

14 August 2026
48 Mobile logo

Reply from 48 Mobile

Hi Christabel, We're delighted that you're enjoying our internet service. Hearing that our members are having a positive experience is always rewarding.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

Easy hassel free

1 September 2026
48 Mobile logo

Reply from 48 Mobile

Hi Josephine, We're thrilled to hear that you've found our service easy and hassle-free.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

Good network..

2 September 2025
48 Mobile logo

Reply from 48 Mobile

Hi Jomon, Thank you for your feedback! We're delighted to hear that you're enjoying our network. We appreciate your support and thank you for choosing 48 Mobile.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

Great value.

1 September 2026
48 Mobile logo

Reply from 48 Mobile

Hi Lilian, Thank you for your feedback! We're thrilled to hear that you're finding great value with our services. Thanks for being a valued member of our community.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

Great service and great value

Great service and great value

1 September 2026
48 Mobile logo

Reply from 48 Mobile

Hi Eimear, Thank you for your wonderful feedback! We're delighted to hear that you're happy with both our service and the value we provide.

We appreciate your support and thank you for choosing 48 Mobile.

Regards,
48 Mobile Team

Rated 5 out of 5 stars
48 Mobile logo

Reply from 48 Mobile

Hi Marcus, We're delighted to hear that you're happy with both our service and our pricing. Providing great value and a reliable experience for our members is always our goal, so it's wonderful to know we're meeting your expectations.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

Calls n texts

Since began using 48.ie I have never lost , dropped a call , text or what's app.
Very reliable , great package for 12.99 per month ..

1 September 2026
48 Mobile logo

Reply from 48 Mobile

Hi Paul, We're delighted to hear that you've enjoyed reliable service and have never experienced any issues with calls, texts, or WhatsApp while using 48 Mobile. It's also great to know that you're finding our membership excellent value.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

Great service

Great service and very easy to deal with

1 September 2026
48 Mobile logo

Reply from 48 Mobile

Hi Patrick, Thank you for taking the time to leave us a review.
We're delighted to hear that you've found our service great and easy to deal with. Providing a simple and hassle-free experience for our members is something we work hard to achieve, so it's wonderful to know we're meeting your expectations.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

No problem at all with 48 my services…

No problem at all with 48 my services is great 👍

1 September 2026
48 Mobile logo

Reply from 48 Mobile

Hi Gerard, Thank you for your wonderful review! We're delighted to hear that you're enjoying our service and that everything is working great for you.

Regards,
48 Mobile Team

Rated 5 out of 5 stars

Always polite

Always polite, helpful and very approachable.
Easy to contact and Customer service!
Greet company 48
Karolina

31 August 2026
48 Mobile logo

Reply from 48 Mobile

Hi Karolina, Thank you for your kind review and positive feedback. We're delighted to hear that you found our team polite, helpful, approachable, and easy to contact.

We really appreciate your support and are glad you've had a great experience with 48 Mobile.

Regards,
48 Mobile Team

Rated 1 out of 5 stars

Worst for EU/UK roaming

Worst for EU/UK roaming. It does not work correctly with their partners. It is hard to use in major locations like Scotland, Paris, Barcelona, and other EU cities

17 August 2026
48 Mobile logo

Reply from 48 Mobile

Hi Revan, Thank you for your feedback. We're sorry to hear that your roaming experience did not meet your expectations

We'd like the opportunity to investigate this further and help resolve the problem. Please reach out to our Care Team via https://48.ie/contact-us. They're available Monday to Friday from 9:00 AM to 9:00 PM, and on weekends and bank holidays from 9:00 AM to 8:00 PM.

Regards,
48 Mobile Team

Rated 4 out of 5 stars

It has great coverage

It has great coverage. But I wish I could be able to top up in a shop or grocerie store

26 August 2026
48 Mobile logo

Reply from 48 Mobile

Hi Ashling, Thank you for your review. We're delighted to hear you're happy with our coverage. We also appreciate your suggestion about being able to top up in shops and grocery stores. As we currently only have the option to pay via app or website

Regards,
48 Mobile Team

Rated 2 out of 5 stars

Signal is very patchy

26 August 2026
48 Mobile logo

Reply from 48 Mobile

Hi Emma, We're sorry to hear you've experienced patchy signal. Signal strength can vary depending on location, coverage, and local conditions.

We'd like the opportunity to investigate this further and help resolve the problem. Please reach out to our Care Team via https://48.ie/contact-us. They're available Monday to Friday from 9:00 AM to 9:00 PM, and on weekends and bank holidays from 9:00 AM to 8:00 PM.

Regards,
48 Mobile Team

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