Michael Byrne

We used onthebeach to book flights and hotels to Antalya from dublin.
Outward journey was without hassle,.homebound we were stopped by gate staff and told onthebeach had incorrectly booked us as Suneco package and should be Sunlite. Therefore our luggage was too large and we had to pay an extra €160. We argued the toss with sunexpress airlines but we tried on several occasions to contact Onthebeach for them to rectify the matter. They were uncontactable. Of no use when you have to board a flight home and don't have €160 to pay some tw*t airline trying to create more revenue by financially incentivising gate staff like Ryanair has done to us in the past.
Horrible experience being told to either pay, or leave the luggage or not be allowed to board the flight while being surrounded by 4 male staff. I am not a weak and feeble person but this was pure intimidation and extortion and onthebeach were not available to help us sort it. Once they have your money they dont care.

Flight xq532 from antalya.gateb216a
Sunexpress gate staff tried to charge us €160 for luggage on our return journey. The same luggage we took outward was apparently too large.
They claimed we only had a sunlite package when our paperwork clearly said we had a suneco package. We had checked luggage sizes and weights prior to departing outward and were within both limits.
When the gate staff accepted our package they then tried to weigh the suitcases to charge us the €160, their scales were faulty, showing a low battery, we produced our own scales and they came in below the weight, they insisted theirs was ok even though it clearly stated they weren't working correctly. They then tried to tell us that our booking agent was wrong and according to their Sunexpress info we had been classed incorrectly by onthebeach and still owed the money. One female gate staff but we were surrounded by 4 other male staff. Very intimidating, told our choices were either pay the €160, leave the luggage or miss the flight. We nearly did as we were the last to board. This airline makes Ryanair look like a premium airline. We held strong and they eventually caved. Female staff member refused to give us her name and position.
Guessing they have been instructed to do the same as the scumbag airline Ryaniar and generate further income for a financial incentive.
We waited to board and from what we saw they hit at least 5 other couples so likely €800, likely more as the line was very slow to move there was some commotion as I guess more than the 5 we saw were hit also. Intimidating, hateful and likely illegal but obviously profitable. Low morals and i hope they get what they serve in life

Simple ordering process, replied promptly to my enquiry and explained how to order the product.
Very happy with it and even with the postage it is less expensive than buying it locally or in my own country and having it delivered.

Leaving this in hope ebay uk change their policy for not being able to leave feedback for sellers who cancel orders. Currently a seller can cancel an order so as not to receive negative feedback stating that buyer requested a cancellation when they havent. This inability skews reviews as buyers should be made aware of all transsactions whether completed or not so they are aware of sellers who use ebay systems to avoid such negative feedback. This cancellation via ebay sellers has occurred 3 times in a week to me alone so im guessing its more common than even i imagine. 1 star so they take notice, I'll change this if they actually do something about this.

So I ordered an item via ebay from this company. They sent me an invite to purchase the product at a 5%discounted rate, my northern ireland address would have been available to them when they made this offer. Purchased item only after double checking the areas they post to both on ebay and online. Both sites claimed to post to many european destinations including ireland. Order.was cancelled by seller 2 days after it was paid for, took further 3 days to receive money back to my account.
Seller told ebay that i asked for purchase to be cancelled! 1st lie!
Contacted them via ebay and via mobile number obtained online.
They claim that the address in 7th largest city in ireland and 2md largest city in northern ireland is too remote for dhl to deliver to. Dhl which has 6 depots locally and one that is 15 miles from the postal address. Thats their 2nd lie!
Contacted DHL themselves to query why my address is classified as remote, they do not classify it as remote! 3rd lie!
DHL have said though that because the item is long (5ft) it may not come under a standard package so it may cost more to send, even though it barely weighs a few kilos.
Unfortunately this isn't the first time this has happened with an amazon or ebay seller recently, but it's the.lies that make it infuriating!
Why don't they tell us there may be an extra charge to northern ireland?
Free postage to mainland still.costs them, just reduce the cost to northern iteland by the cost to deliver mainalnd and give us the.option.
Change your delivery policy to state no northern ireland deliveries so we dont have to waste our time with you. Stop bloody lying about it.!!!!!
An absolute horrible experience made worse by this company's lies but here is my review to them as promised, because i do not lie!

Ordered an aquablade window cleaning squeegee. After 2 weeks and no delivery i reached out to the aquablade store and asked about when i might receive the product.
Emails by the way, they replied quickly and assured me the sale was not a scam. I then did a trustpilot search for aquablade store and the compamy that took payment and was very worried that i had just been duped again. Less than a week later and the product arrived.
I've tried it out already and although it's not as perfect results that ate shown in the video in facebook it's still a reasonable product that does work. Plasticcy yes, likely made in China yes( what isnt these days) worth €36 -hard to say but it works ok less messy and drippy than conventional squeegee sets. At the price point there are a few cheap window vacs that would be as less messy but it is as good as i expected.
Just above middle of the road with product but not horribly disappointed either. Hope this helps someone decide. To be noted, states an american address, but it was delivered to Ireland from the Netherlands. Name of company that paypal paid was PorteParis and not the aquablade store which is where i believed i was purchasing from. Feels like a facebook scam but it worked out ok for me this time.

Ordered a rugged phone from this company, based in Netherlands i believe. Priced very competitively in comparison to Amazon and various other suppliers. Unfortunately even though they accepted payment it came back about 1 week after ordering and paying that they did not have the phone in stock.
Thankfully i noticed the email within a day or so of receiving it. They offered a refund or credit to other in stock items. I asked for a full refund and it was returned to my paypal account within 24hrs.
4stars for their quick refund, took one off because in my opinion they should have known they did not have the item in stock and the transaction should never have occurred. I was wary of ordering as i live in Ireland but they seem to be quick to respond amd refund. I'll try again later to see what phones they currently have on offer.

Sky Ireland, new sky puck. Slow, glitchy and not good. We have a slow internet connection that has got worse since joining sky and using their modem. After 9pm at night we basically lose any chance of using any device that isnt connected via a cable to the modem.
Plus the one pleasure of having sky tv was saving the 20mins per hour bypassing the ads. Now to do that you have to pay €6per month over and above the monthly rental. Not long in to this 12mths contract but trust me first chance we have to get out we are away, never to return. And i do mean never to return, sky was always expensive but it stood out with its tv boxes and simplicity of recording and using but they have obviously cheaped out with their newer devices and it shows.

So just actually an update regards a previous review of this useless company.
Homebase have removed toilet facilities from its Northern Ireland stores, toilets are still in the stores but 2 that i have visited have the doors screwed shut to stop them being used. Homebase have replied and stated that they do not legally have to supply toilet facilities if they are not selling food. Their Derry store has a cafe with seating for 20+ people, yet even though they claim they will allow food customers access to toilet facilities they then in store claimed to me that they had recently had a fault and were waiting for someone to repair them. When called out on their lies they refused to allow me access to their staff toilets. While i was in their Omagh and Derry stores multiple people had come looking for toilet facilities while i was asking to use the staff toilets. People with disabilities, sickness, young children or anyone that enters your store as a prospective customer deserve your respect and not to have to beg to use a toilet. You.do not deserve to have customers and by the way just because the cafe is being leased by a 3rd party should not make your obligation to treat people with decency any less. Disgusting lack of decency and respect for people. Your companys mark up on products is scandalously higher than most locally run businesses. If Homebase cares more about their bottom line than being a caring retailer, if they cant afford to clean toilets for their overcharged customers, if they and their staff can't see that sending a parent with a small child or a person in a wheelchair to the MCDonalds across the car park is wrong then please close your Northern Ireland stores and p*ss off back across the water and allow a retailer who actually gives a damn to take your place. Again, you as a company disgust me. No need to reply unless it is to tell me that you are reopening the toilet facilities in all your Northern Ireland stores.

Have a transit custom and a fiesta and when needed I use OMS for non service parts. Great prices and usually better quality than the overpriced ford dealer locally. Half the price for a belt pulley wheel that was ford stamped and a metal product rather than my local ford dealer ie Desmonds that was selling one that was supposedly genuine Ford but was a plastic alternative.
Guys on the counter are decent and genuine also and have yet to have a poor experience using OMS. Great company! Recommend completely

Was scammed by an online company in China whose site appeared as an Irish site. Asked my bank, Aib Ireland to charge back the transaction. They have opened a case with Visa card providers but have basically told me that even though it is an obvious scam that they know about that the likelihood of my getting my money back is slim to none. What use are banks if they know that a customer has fallen foul to a well perpetrated scam but won't do what is necessary to remedy the problem? Surely if they acted decisively when evidence is given to them then the likelihood of these scammers being successful would diminish. Aib is a toothless, useless organisation and should be avoided by all. Disgusted with them and visa. Watch out for a company online using Brooksireland.com also.
The transaction will come through in your account as hbvshop and also you will receive emails from a company called Service8. Chinese company that sends useless cheap plastic items instead of more expensive item ordered relying on the incompetence of banks such as Aib who dont care about their customers. €30 to return the cheap sunglasses they sent which they will claim they have not received to prolong the charge back which by the time visa do the right thing will have closed uo shop and opened another company.

This is a scam site. Ordered a pair of Brooks 14 Ghost trainers from here, paid via a Southern Irish bank account, got an email from a company called Service8 who confirmed my order and product ordered also.
1 week later when checking that account i noticed that they had charged €10.02 more than they had initially priced. Emailed them directly asking why as i believed that it was a Southern Ireland business and i was paying from a southern ireland account so shouldn't have been any bank charges, they replied that they bill in USD and that the bank charges from FX, my bank states a €1.27 charge by them for transaction. A fortnight later i get 3 letters from An Post saying i owe for customs charges, paY another €5 + at the irish post office so currently out over €85 for a €69 purchase. Today a full month later i receive a pair of sunglasses from these scammers, wouldn't allow my dog to wear them and they are defintely not a pair of Brooks trainers. Chinese scammers,
Beware any sites out there with BrooksIreland.com,
I'm sure my bank will be absolute twa*s also when i ask them to get my money back. Grrrrrrrrr. If the price is too good to be true then it most likely is too good to be true, dont buy.

Slow staff, disinterested in helping public and no toilet facilities available onsite. Not even a disabled toilet. Toilets were actually screwed closed, shows how little homebase actually care for their customers! Won't be in a rush to head to any of their over priced, poorly run stores in the future. Not what they used to be by a very long shot!

Would always check current insurers price against online companies such as moneysupermarket. Not usually many issues, theyre a great idea and should keep insurers competitive. 2022 went on and got good price for van insurance via swinton insurance. When i actually came close to renewal i phoned swinton and the price had risen even though i had given start date of policy and even though Swinton confirmed the moneysupermarket price of £356 when i provided the reference number. 1st person said increase was an admin fee, second said it was because the price was 15days old and the increase was a live price, 3rd person couldnt answer any queries and eventually cut me off deliberately after without tellimg me they put me in hold when i asked for a line manager. Going to quote via Moneysupermaket link to pay online the quote was almost double what it was on the previous page, also it didnt include many features and they had now become optional extras which would have more than doubled the initial price possibly trebled it.
Now I'm no computer whizz kid but i do this annually for myself, car, van, house, life insurance for myself, my wife and my 2 daughters so im well used to the process. Like to keep prices keen and affordable. Never have i ever experienced this kinda outright profiteering by moneysupermaket or any insurer, on this occasion SWINTON. Gangsters, thieves......
Cant get hold of moneysupermarket but if they wanna contact me their reference number is C499JDD7E.
Currently spent about 4 hrs trying to ensure i am insured in 5 days time. Half a days work is around £200 which means that id have been better by £100 if id just accepted my curremt insurers price and let them auto renew. Still not insured and looking like im gonna have to eat crap and go back to current provider who'll likely up their quote now.

So received a quote via moneysupermarket, Swinton cheapest by £10. £100 cheaper than current provider. All good i think. Go via moneysupermaket to buy policy and online its asking for £640 now, with the few extras that werr supposed to be included according to moneysupermarket actually more like £850. Call the number and they quote an extra £50 from moneysupermarket price. Only explanantion i can get is that the price is a Live price and the quote i generated was 15days old, even though i had to add my start date when applying. 2 reps it took to get that explanation, previous one said it was an admin fee they charge. Both hung up when i asked to.speak to a manager and neither could explain why the linked online price was £640+.
C499jdd7e. That's the reference number if swinton wanna call me and explain their obvious attempts at profiteering in this current climate. Obviously just another large company saying one thing while they rifle your pockets for any loose change rhey think you may have. Disgusting attitudes and atypical of todays society and business practices. Look out for my review of moneysupermarket.
Gonna check with the FCA to see if its true that a £500 fee will be generated against them Swinton if i proceed with a complaint about what is obviously shady practices.

Once again the range won't honour its own pricing. Picked up a product which had orange sticker for reduced price, checked prduct bar code against reduced sticker to confirm. Got to till and it was £5 more expensive. This isn't the first time this has happened either in derry store. Usually its to do with a very similar item beimg placed in the wrong shelf or beside the sticker for a lesser priced similar but after likely a dozen confrontations with till operators and gonna guess hours of waiting for a price check i now know to check bar codes as i lift items I'm thinking of buying. This feature of buyimg in the range isnt exclusive to its derry store either. Have had the same happen when shopping in its belfast store and Craigavon store also. Latest incident has taught me to only go there as a.last resort. Incompetent, poor customer services, useless at their jobs are but a few ways to describe staff at The Range

Flying dallas to Washington to dublin with United Airlines. All United flights were grounded because of a cold snap. It happens . United staff managed to get us 6 people a flight to London and then to dublin with British Airways. Took them 2 hrs to arrange this and get it authorised. My wife and I listened to the entire conversation with British Airways over speaker phone. A female authorised the booking, and promised to keep the gate open for us, Took everyone's names and we were issued new tickets. We arrived at the British Airways desks with 15mins to spare and the female, desk attendant point blank refused to allow us on to the flight. No reason given, we showed our tickets and explained that we were over 3000 miles from home and had jobs and children that we needed to get back to. She still refused saying the flight was closed even though the flight still had not gone to boarding and she then subsequently allowed a couple to board. We asked her why if the flight had closed she could allow others to board. She refused to answer. When asked to speak to her supervisor she refused she refused to give us her name or position and she covered her face with a scarf when I told her I would take a picture of her and her desk as future proof of who she was in order to complain. She asked the police officer next to her to stop me but he refused saying that he had no power to do so. This was not an attempt to intimidate her merely an attempt discover who she was so I could complain. We had tickets to board issued by United Airlines, she had time and space to board us and she could not explain why she would not.
A more disgusting individual whose decision affected alot more people than the 6 of us who were in dallas for family bereavement. She even said she didn't care when it was explained that one of us had a severe diabetes condition and was running low on insulin he needed to live. This was not an exaggeration either, he has 2 days extra supply so if he doesn't get back to ireland soon then could.literally die.
I hope British Airways are proud of their staff and that they are proud of the affect their disgusting staff member has had on us . An awful.comoany if this experience and staff member are typical of British Airways. I have a time stamped image of this disgusting individual who rather than help us, chose to be a despicable human being. I can also prove we had a member of our party who has a few life threatening medical conditions not just the diabetes.

So after a 20 hrs journey plus more for wakening times we downloaded the lyft app to arrange a journey for 6 from dallas dfw to downtown dallas.
Great we thought, simple, linked it to my PayPal in minutes. All grand, or maybe not. Payment method not accepted. In goes the 1st credit card. Price has jumped 20 dollars.per car.
Shocked but hey we're in dallas and need to get to hotel. Request first car. Payment method not accepted. Reinput info. Price up 5 dollars. Still not accepted. 2nd card entered. 3rd card entered still.dowsnt accept payment. Price jumps from 30 dollars to 60. What a mess of an app. Took the tram at 3 dollars a person. Will delete this app as a waste of cyber space when I get to hotel. Useless a tits on a bull!

6949515 resolver case number.
Once again aer lingus has returned a sorry for the hassle and for the costs that you incurred caused by their booking online site being unable to process a party booking but we're not gonna do anything to recompense you or apologise for the extra costs you incurred. TOUGH!
After I attempted in multiple sites and then directly via aer lingus own site to book a party of 6 to Dallas in Feb 2022 for a family reunion. After all sites and then on multiple occasions aer lingus were unable to process the payments. After 2 other members of that same party tried their various cards and made various attempts to do the same booking. After 3 perhaps 4 days of trying and then after all those various cards, credit, debit, revolut cards had their limits maxxed out for up to a week in some cards b4 it was eventually returned causing untold hardship and financial hurt Aer lingus have still to offer any form of compensation. It was Aer lingus that was the cause of this financial hurt and it was aer lingus that was to blame for the days, hours of time spent and it should be their place to apologise and offer something in return for their inadequacies but like most large institutions they have chosen to ignore their obligations and ignore the people who make them what they are. I will continue to leave feedback that reflects my experience of their business in the hope that it will make someone, anyone chose a different company for their trip. Only when we all stand together will we be strong.
If I could leave negative feedback I would. They are an awful company and their customer service is disgraceful.

Easy peasy delivery. Half the price quoted by the seller and they picked up, printed label, and delivered within a couple days. All hassle.free.
Thanks